酒店回复: Hello Miguel Angel,Agradecemos su comentario sobre la limpieza y remodelación de la habitación. Es genial saber que disfrutó de esos aspectos durante su estadía. Su experiencia es valiosa para nosotros y esperamos que consideren volver a hospedarse con nosotros en el futuro para disfrutar de más comodidades y servicios que ofrecemos. Les deseamos lo mejor en sus próximos viajes.
4.0分
家庭亲子
原文
翻译提供方：Google
没有意见
展开
酒店回复: Hello Elizabeth,Thank you for your feedback. We appreciate your input and would like to understand your experience better. If you have specific details you'd like to share, please reach out to our management team directly. Your thoughts are important to us as we continually strive to enhance our guests' experiences.
4.0分
家庭亲子
展开
Like any hotel along a major Interstate, people are checking in and checking out at all hours of the day and night. We checked in at 10:45pm. At 3:00am, doors were slamming as travelers started leaving. Didn't get a great nights sleep, but the hotel itself was acceptable. The gal that checked us in was VERY nice.
展开
酒店回复: Hello Mark,Thank you for sharing your experience with us. We appreciate your understanding of the bustling nature of our location and are glad to hear our staff made a positive impression during your check-in. We value your feedback regarding noise levels, as it helps us strive for a better guest experience. We hope to welcome you back in the future for a more restful stay.
3.0分
其他
展开
We stayed here for a night traveling home. Convenience and price. The gentleman at the reservation desk was awesome (Alex). Gave us a room that worked for us, showed us the best spot to park, was polite, friendly, professional and busy! The room itself, we love the non-carpet floor (we had our 2 xsmall pups), the beds squeaked every move you made (could ask the couple on the floor above or next to us). The toilet in the bathroom was not secure and coming away from the seal on the floor ( which I mentioned to the gal at the counter) someone will get hurt if not fixed.
展开
酒店回复: Hello Debra,Thank you for taking the time to share your feedback. We’re pleased to hear that Alex provided excellent service and that our pet-friendly accommodations suited your needs. Your concerns about the room features have been noted, and we take such matters seriously to ensure a safe environment for our guests. We appreciate your insights and hope you had a pleasant journey home.
5.0分
商务出差
Room was comfortable and quiet. Breakfast was good and plentiful. Staff was friendly and courteous.
展开
酒店回复: Hello Gary,Thank you for your feedback! We're thrilled to hear you enjoyed your comfortable and quiet room, as well as our plentiful breakfast and friendly staff. Your comments are appreciated, as they help us maintain our high standards. We hope to welcome you back on your next visit.
5.0分
情侣出游
展开
Parking area unsafe, homeless people sleeping along side of building begging for money.
Room was clean and really nice. We went to breakfast at 7:00 and most food gone, what was there was cold.
展开
酒店回复: Hello John,Thank you for taking the time to share your feedback. We appreciate your comments regarding the cleanliness and quality of your room. Your observations about the parking area and breakfast service have been noted, and we will share them with the appropriate teams for their review. We strive to provide a pleasant and comfortable experience for all our guests, and your input is valuable in helping us enhance our offerings.
5.0分
其他
Hotel was clean and staff was welcoming. The toilet handle was broken. Other than the toilet handle, I would use this hotel again.
展开
酒店回复: Hello Doug, Thank you for your feedback about your recent stay. We're delighted to hear you found the hotel clean and our staff welcoming. Your comments regarding the toilet handle have been noted, as we continuously strive to improve our facilities. We appreciate your willingness to return, and we look forward to welcoming you back for a more comfortable experience in the future.
5.0分
其他
展开
One night stay as passing through...staff were friendly and helpful. Rooms were clean and comfortable. Truckers able to park in mall parking lot next store and hotel will give you parking pass for being a customer at hotel; very convenient area also.
展开
酒店回复: Hello Kimberly, Thank you for your feedback! We're delighted to hear that you found our staff friendly and helpful, and that you enjoyed the cleanliness and comfort of your room. It's great to know our convenient parking options were beneficial for your stay. We appreciate your comments and hope to welcome you back during your next trip!
5.0分
其他
Yex, parking was great.
Air conditioner eorked great, little noisy.
展开
酒店回复: Hello Marcelle, Thank you for your feedback regarding the parking and air conditioning. We appreciate your comments, as they help us understand our guests' experiences. We will take your observations into account for future improvements. Your insights are valuable to us, and we hope to welcome you back in the future for an even better stay.
总的来说相当不错。但是我们房间里的空气不太好闻，感觉之前有人在里面抽过烟。
干净的、重新装修过的房间
没有意见
Like any hotel along a major Interstate, people are checking in and checking out at all hours of the day and night. We checked in at 10:45pm. At 3:00am, doors were slamming as travelers started leaving. Didn't get a great nights sleep, but the hotel itself was acceptable. The gal that checked us in was VERY nice.
We stayed here for a night traveling home. Convenience and price. The gentleman at the reservation desk was awesome (Alex). Gave us a room that worked for us, showed us the best spot to park, was polite, friendly, professional and busy! The room itself, we love the non-carpet floor (we had our 2 xsmall pups), the beds squeaked every move you made (could ask the couple on the floor above or next to us). The toilet in the bathroom was not secure and coming away from the seal on the floor ( which I mentioned to the gal at the counter) someone will get hurt if not fixed.
Room was comfortable and quiet. Breakfast was good and plentiful. Staff was friendly and courteous.
Parking area unsafe, homeless people sleeping along side of building begging for money.
Room was clean and really nice. We went to breakfast at 7:00 and most food gone, what was there was cold.
Hotel was clean and staff was welcoming. The toilet handle was broken. Other than the toilet handle, I would use this hotel again.
One night stay as passing through...staff were friendly and helpful. Rooms were clean and comfortable. Truckers able to park in mall parking lot next store and hotel will give you parking pass for being a customer at hotel; very convenient area also.
Yex, parking was great.
Air conditioner eorked great, little noisy.