Just wanted a clean, safe place to stay. This place filled the bill and the staff was nice too.
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酒店回复: Thank you for sharing your feedback, and we’re glad to hear that your stay met your expectations for cleanliness and safety. Our team works hard to maintain a welcoming environment, and it’s great to know that their efforts contributed positively to your visit. We appreciate you recognizing the staff’s friendliness, as they take pride in providing a comfortable experience for guests. Your comments reinforce the value of the standards we maintain and the service our team strives to deliver each day.
3.0分
其他
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Staff at check-in very friendly and helpful. Check-out was a little different. Only bad, is that I still haven't received a copy of my receipt. Nothing on my deposit or room charge. No paper or email
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酒店回复: Thank you for sharing your feedback about your recent stay. It’s wonderful to hear that your check-in experience was marked by friendly and helpful service from our team, as we take great pride in creating a warm first impression for our guests. We understand your concern regarding the receipt and appreciate you noting this so it can be reviewed and addressed by our team to maintain smooth communication at every stage of the stay. Your comments are valuable in helping us uphold the efficient and attentive service we strive to deliver to every guest.
5.0分
朋友出游
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The place was very clean. Easy to get too. The staff was efficient. The only downfall was they were painting the outside and the windows were all covered up in plastic. Couldn't see out of them.
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酒店回复: Hello Susan,Thank you for sharing your feedback. We're glad to hear you found our hotel clean and conveniently located, with an efficient staff. We appreciate your understanding regarding the exterior painting project, which is necessary for maintaining our property. Your comments will be noted as we continuously strive to enhance our guests' experience. We hope to welcome you back in the future for an even better stay.
5.0分
商务出差
It was a nice stay. The staff were so friendly and very helpful and also I their breakfast a lot. I definitely will come back to this hotel.
5.0分
其他
Room looked nee and very clean
Breakfast was excellent. Located walking distance from the mall.
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酒店回复: Hello Robert,Thank you for your positive comments about the cleanliness of your room and the quality of the breakfast. We’re glad to hear you enjoyed our convenient location near the mall. Your feedback is appreciated, and we hope to welcome you back for another enjoyable stay in the future.
5.0分
朋友出游
Nice and clean hotel I ever stayed in, specially their beds are so comfy. I definitely will come. Thank you for your hospitality.
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酒店回复: Hi Tailor, Thank you for sharing your experience at Clarion Pointe Hotel Racine - Mount Pleasant, WI. We are glad you found the hotel nice and clean, as maintaining a welcoming environment is always a top priority. It’s wonderful to know that the comfort of the beds stood out to you, since many guests appreciate a restful stay. Your recognition of the team’s hospitality also reflects the care and effort put into creating a positive experience for every visitor.
5.0分
情侣出游
Stayed here for a night. Very clean and quiet. Staff was friendly. Would definitely come here again.
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酒店回复: Hello Jeffrey,Thank you for your positive feedback! We're delighted to hear you enjoyed your stay, appreciated the cleanliness, and found our staff friendly. Your recommendation means a lot to us, and we look forward to welcoming you back for another wonderful visit in the future.
3.0分
家庭亲子
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First room we were given had broken air conditioner requested a different room and was given what we had initially requested. Overall the place was quiet and peaceful.
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酒店回复: Hello Linda,Thank you for sharing your feedback. We're pleased to hear that you enjoyed the quiet and peaceful atmosphere of our hotel. We appreciate your understanding regarding the room change. Your comments will be taken into account as we continuously strive to improve our guest experience. We hope to welcome you back in the future for another relaxing stay.
总的来说还不错
商务出行，酒店位置很适合我的需求。我住了两晚，但房间一直没有打扫。早餐非常简单。
Just wanted a clean, safe place to stay. This place filled the bill and the staff was nice too.
Staff at check-in very friendly and helpful. Check-out was a little different. Only bad, is that I still haven't received a copy of my receipt. Nothing on my deposit or room charge. No paper or email
The place was very clean. Easy to get too. The staff was efficient. The only downfall was they were painting the outside and the windows were all covered up in plastic. Couldn't see out of them.
It was a nice stay. The staff were so friendly and very helpful and also I their breakfast a lot. I definitely will come back to this hotel.
Room looked nee and very clean
Breakfast was excellent. Located walking distance from the mall.
Nice and clean hotel I ever stayed in, specially their beds are so comfy. I definitely will come. Thank you for your hospitality.
Stayed here for a night. Very clean and quiet. Staff was friendly. Would definitely come here again.
First room we were given had broken air conditioner requested a different room and was given what we had initially requested. Overall the place was quiet and peaceful.