酒店回复: Thank you for taking the time to complete our online survey. We are currently in the process of renovating our rooms. All carpet will be removed when we are done. I hope that you will come back to see us when we're done. Sincerely,Aaron SaulloFront Desk AssociateComfort Inn West Hazleton
3.0分
情侣出游
原文
翻译提供方：Google
房间距离较远，一些无法使用且过时的设施必须更新，例如熨斗和微波炉。
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our property.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with management to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
2.0分
情侣出游
原文
翻译提供方：Google
空调噪音很大，窗帘是另一个时代的：无法遮挡外面的光线，浴室过时
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our property.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with management to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
4.0分
其他
原文
翻译提供方：Google
非常好
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酒店回复: Thank you for the great rating and kind words. We hope to see you again soon!
5.0分
其他
原文
翻译提供方：Google
出色地
酒店回复: Thanks for the excellent rating! We hope to see you again soon.
5.0分
商务出差
Clean room, polite staff, love that it has trucker friendly parking, not much variety for breakfast.
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酒店回复: Thank you for the excellent rating and kind words. We appreciate your feedback and look forward to you staying again with us in the future.
5.0分
其他
Really great place to stay! If I were to ever come back to the area this is where I plan to stay again
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酒店回复: Thank you so much for the kind words and great rating. We look forward to seeing you again soon!
4.0分
其他
The room was spotless
The Staff was great
The hotel is being renovated
Would stay here again
Great location
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酒店回复: Thank you for the great rating and kind words. We hope to see you again soon!
4.0分
其他
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Staff was really nice. Hotel is showing its age especially in the carpeted hallway and the guest bathroom. Still worth the cost, but getting close to being over priced. Hot portion of breakfast varies each day which is nice.
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酒店回复: Dear Ronald, Thank you for the great rating and kind words! I'm glad we were able to make your stay comfortable, and you enjoyed our breakfast choices. We are currently in the process of renovating our hotel, starting with the guest rooms and ending with the common areas. All carpets will be removed when we are done. We truly appreciate your business and look forward to you returning to see the finished project, if not sooner! Sincerely, Lee Ann- FD Audit Comfort Inn West Hazleton
1.0分
家庭亲子
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Room smelled like mold wallpaper peeling in room bed very uncomfortable felt like springs slept on floor Was more comfortable air conditioning didn't go below 72 I will never stay again
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酒店回复: Thank you for taking the time to complete our online survey. On behalf of the entire staff, I would like to apologize for failing to exceed your expectations on your recent stay with us. I will share your feedback with management so that we can ensure that we will exceed your expectations in the future. Sincerely, Cassandra O'Donnell FD Manager
地毯又旧又臭，装饰风格是八九十年代的。不过，床很舒服，床单也很干净。冰箱和空调噪音很大，我不得不拔掉电源插头。
房间距离较远，一些无法使用且过时的设施必须更新，例如熨斗和微波炉。
空调噪音很大，窗帘是另一个时代的：无法遮挡外面的光线，浴室过时
非常好
出色地
Clean room, polite staff, love that it has trucker friendly parking, not much variety for breakfast.
Really great place to stay! If I were to ever come back to the area this is where I plan to stay again
The room was spotless
The Staff was great
The hotel is being renovated
Would stay here again
Great location
Staff was really nice. Hotel is showing its age especially in the carpeted hallway and the guest bathroom. Still worth the cost, but getting close to being over priced. Hot portion of breakfast varies each day which is nice.
Room smelled like mold wallpaper peeling in room bed very uncomfortable felt like springs slept on floor Was more comfortable air conditioning didn't go below 72 I will never stay again