酒店回复: Thank you for taking the time to complete our online survey. We are currently in the process of renovating our rooms. All carpet will be removed when we are done. I hope that you will come back to see us when we're done. Sincerely,Aaron SaulloFront Desk AssociateComfort Inn West Hazleton
3.0分
情侣出游
原文
翻译提供方：Google
房间距离较远，一些无法使用且过时的设施必须更新，例如熨斗和微波炉。
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our property.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with management to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
2.0分
情侣出游
原文
翻译提供方：Google
空调噪音很大，窗帘是另一个时代的：无法遮挡外面的光线，浴室过时
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our property.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with management to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
4.0分
其他
原文
翻译提供方：Google
非常好
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酒店回复: Thank you for the great rating and kind words. We hope to see you again soon!
5.0分
其他
原文
翻译提供方：Google
出色地
酒店回复: Thanks for the excellent rating! We hope to see you again soon.
5.0分
其他
原文
翻译提供方：Google
非常好
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酒店回复: Estimada Fiorela: ¡Muchas gracias por su excelente valoración y sus amables palabras! Nos alegra que su estancia haya sido tan agradable. Agradecemos su preferencia y esperamos verla pronto. Atentamente, Lee Ann -FD- Night Audit Comfort inn West Hazleton
5.0分
家庭亲子
Great place, modern and comfortable. They still offer a great breakfast selection which is hard to see now days after Covid. I would definitely book again.
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酒店回复: Thank you so much for the excellent rating and kind words. We look forward to seeing you again soon!
5.0分
家庭亲子
Super clean hotel staff is very friendly hotel room is very nice. Breakfast was great even though we showed up late they still let us and finish with two kids.
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酒店回复: Dear Antomely, Thank you for the excellent rating and kind words! I'm glad we were able to make your stay comfortable. I will share your feedback with the rest of the staff as well. We truly appreciate your business and look forward to seeing you again soon. Sincerely, Lee Ann - FD Audit Comfort Inn West Hazleton
1.0分
家庭亲子
I can’t stay in the hotel because they tell me no room available I have to speak to customer service
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酒店回复: I checked our system and you did have a reservation for the 22nd. Is it possible you made the reservation for the wrong date or wrong location?
5.0分
商务出差
Clean room, polite staff, love that it has trucker friendly parking, not much variety for breakfast.
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酒店回复: Thank you for the excellent rating and kind words. We appreciate your feedback and look forward to you staying again with us in the future.
地毯又旧又臭，装饰风格是八九十年代的。不过，床很舒服，床单也很干净。冰箱和空调噪音很大，我不得不拔掉电源插头。
房间距离较远，一些无法使用且过时的设施必须更新，例如熨斗和微波炉。
空调噪音很大，窗帘是另一个时代的：无法遮挡外面的光线，浴室过时
非常好
出色地
非常好
Great place, modern and comfortable. They still offer a great breakfast selection which is hard to see now days after Covid. I would definitely book again.
Super clean hotel staff is very friendly hotel room is very nice. Breakfast was great even though we showed up late they still let us and finish with two kids.
I can’t stay in the hotel because they tell me no room available I have to speak to customer service
Clean room, polite staff, love that it has trucker friendly parking, not much variety for breakfast.