酒店回复: Thank you for taking the time to leave a rating and a review. Here at the Ramada we are always striving to improve and welcome your feedback. Your comments regarding cleanliness, breakfast and staff will be shared with the appropriate departments. We hope you find lodging more to your liking in the future. Safe travels.
酒店回复: Dear Jack,I am sorry about your experience at our hotel during your stay in August. We have tried responding to your review with no avail. We would love to make this right for you so you may have a better experience in the future with us!
酒店回复: Thank you for taking the time to leave a rating and a review. We are glad you found the beds comfortable. We apologize for the inconvenience you suffered due to our elevator malfunction, Here at the Ramada we are always striving to improve and your feedback is welcome.
酒店回复: Thank you for your feedback. We take both guest safety and billing accuracy very seriously, and we regret that your stay did not meet expectations. As soon as your concerns were brought to our attention, we addressed them directly and also extended a significant gesture of goodwill by comping two nights of your stay. While we strive to ensure every guest has a positive experience, we also believe the resolution we provided was fair and appropriate under the circumstances. We appreciate your comments and will continue to review our procedures to improve for all guests
酒店回复: Thank you for taking the time to leave a rating and a review. We are delighted you had good experiences with the staff. Here at the Ramada we are always striving to improve and your feedback is welcomed. Your comments regarding cleanliness and maintenance will be passed on to the appropriate departments. Thank you and safe travels.
2.0分
家庭亲子
原文
翻译提供方：Google
说实话，一分价钱一分货。这家酒店急需翻新。床单很干净，这点很好。
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酒店回复: Thank you for taking the time to leave a rating and a review. Here at the Ramada we are always striving to improve and your feedback is welcomed. Your comments regarding datedness will be passed on to the appropriate departments. Thank you and safe travels.
5.0分
其他
原文
翻译提供方：Google
没有想法
酒店回复: Thank you for taking the time to leave a rating. Safe travels!
住着还行，
这次住宿还算说得过去，但浴室需要翻新一下了，浴缸周围的硅胶都发黑了，看着有点恶心。他们也没进房间打扫垃圾，也没送毛巾什么的……我只好去前台要求倒垃圾和送新毛巾。另外，热水浴缸也坏了，没法用。
房间比较干净，
员工粗鲁
房间不太干净，浴缸很旧，边缘有点生锈。前台那位短发女士很粗鲁。早餐咖啡还没准备好，都喝完了。我问了她，她说她会煮一些，等我回到手机前，等了10分钟，咖啡还没来，这明明是早餐时间啊。
我最近住在201房间，对房间状况非常失望。地毯很脏，玻璃纤维淋浴墙严重破损且修补不及时，两盏灯都坏了，而且马桶在我们入住期间一直在漏水。这些问题让房间变得既不卫生又不舒服。
由于房间条件令人无法接受，我要求全额退款。请告知我您计划如何解决此事。
我们入住酒店时，前面的一些人被困在电梯里。工作人员试图修理电梯。他们告诉我们电梯很安全，但当我们试图上去时，也卡在了电梯里。电梯在我们入住期间一直无法使用。酒店外观相当干净。床很舒服。虫子还好，但浴室，尤其是浴缸和马桶，不太干净。
他们把账单完全搞乱了，收了我们比应收的更多钱。我儿子被华夫饼机烫伤了，他们让我们去商店寻求帮助。甚至不关心或担心我9岁的孩子。早餐时，他们的设备延长线到处乱跑，把他烫伤了
这是一栋老建筑，维护得不太好。一进房间就闻到一股难闻的气味。浴缸排水不畅，而且还没有及时修好。不过，工作人员很棒，也很亲切。
说实话，一分价钱一分货。这家酒店急需翻新。床单很干净，这点很好。
没有想法