Stay was not ok. I couldn’t even check in because I was told I didn’t have a reservation so I had to book another room somewhere else. Which is ridiculous because I always stay here
2.0分
其他
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First room had not been cleaned by housekeepers. Had to go back to desk for another room. Second room was in serious need of renovations. Mold in the walls around shower, lights did not work at desk or nightstands. Very noisy, thin walls.
1.0分
其他
Room was dirty. There were roaches in the room and the bathroom bed was about to break down. Just not a good stay
1.0分
其他
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From dirty floors to toilet clogging , came all the way from Green Bay,WI and will never stay there again , i didnt even spend 2 hours there , and decided to loose my money and go rent another room down the road !
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酒店回复: We’re very sorry to hear that your stay did not meet expectations. As discussed during your visit, we sincerely apologized for the inconvenience you experienced and processed a full refund the same day. Our front desk team assisted promptly to resolve the situation to the best of their ability.Since the issue was addressed immediately and a full refund was provided, we kindly request that the review be updated or removed to reflect the resolution, as discussed. We value honest feedback and strive to ensure every guest leaves satisfied.Thank you for your understanding.
1.0分
其他
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Avoid This Place
It's a hotel I would NEVER recommend to anyone. Shower bar was about to fall off, the tub was filthy, carpet was also VERY filthy throughout the hotel, the TV barely had any channels. DON'T STAY HERE!
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酒店回复: We’re very sorry that your stay didn’t meet expectations. Cleanliness and comfort are top priorities for us, and your feedback helps us identify where we need to improve. Please know that we’re addressing these concerns right away. Thank you for bringing them to our attention.
1.0分
其他
Roaches and bugs everywhere. Pool was drained and unavailabile. Overall a terrible time
4.0分
其他
Just wasn’t a good stay refrigerator kept leaking bed was caved in and the tv didn’t work
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酒店回复: Thank you for sharing your feedback. We’re very sorry to hear about the issues you experienced with the refrigerator, bed, and TV during your stay. This is certainly not the experience we aim to provide. Your comments have been shared with our maintenance and housekeeping teams to address these problems promptly. We appreciate you bringing this to our attention and hope you’ll consider giving us another opportunity to provide you with a better stay in the future.
1.0分
其他
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Room wasn’t very clean, the shower curtain rod was broken and the curtain wouldn’t stay shut and flooded the whole floor. Room service kept knocking on the door at super early hours. Not in the greatest area either. Just overall not a very good experience.
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酒店回复: Thank you for your feedback. We're sorry to hear that your experience did not meet expectations. We strive to provide a comfortable and pleasant stay for all our guests, and we apologize for the inconvenience caused during your visit.Please note that our front desk was available and would have gladly assisted you with a room change upon being notified about the flooding issue. We encourage all guests to reach out to the front desk immediately so we can resolve any concerns in a timely manner.Additionally, our housekeeping services begin at 9:30 AM, as mentioned on the informational place card in your room. If you prefer not to be disturbed, we kindly recommend using the “Do Not Disturb” sign provided.We appreciate your feedback and will continue working to improve our service. Should you choose to stay with us again, we hope to offer a much better experience.
1.0分
家庭亲子
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If you’re a parent, please read this review. We wanted a quick weekend getaway to Michigan and this seemed to be perfect with the proximity to the local pumpkin farms. However I quickly regretted the decision to book solely on price. The hotel room absolutely reeked of mold, smoke, and animal piss. I felt like I honestly let my kid down staying here. The bathroom was equally disgusting and was completely run down. The rooms look NOTHING like the photos whatsoever. You’re not a good area either. Spend the extra $100 and go to a nicer area trust me this is not worth it at all.
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酒店回复: Thank you for sharing your experience with us. We're truly sorry to hear that your stay did not meet expectations, especially during what should have been a fun family getaway. Guest comfort and satisfaction are very important to us, and we take your comments seriously. We’re currently addressing these concerns with our team and working on improvements to ensure a better experience for all our guests. We appreciate your honesty and the opportunity to do better, and we hope you’ll consider giving us another chance in the future.
好的
Stay was not ok. I couldn’t even check in because I was told I didn’t have a reservation so I had to book another room somewhere else. Which is ridiculous because I always stay here
First room had not been cleaned by housekeepers. Had to go back to desk for another room. Second room was in serious need of renovations. Mold in the walls around shower, lights did not work at desk or nightstands. Very noisy, thin walls.
Room was dirty. There were roaches in the room and the bathroom bed was about to break down. Just not a good stay
From dirty floors to toilet clogging , came all the way from Green Bay,WI and will never stay there again , i didnt even spend 2 hours there , and decided to loose my money and go rent another room down the road !
Avoid This Place
It's a hotel I would NEVER recommend to anyone. Shower bar was about to fall off, the tub was filthy, carpet was also VERY filthy throughout the hotel, the TV barely had any channels. DON'T STAY HERE!
Roaches and bugs everywhere. Pool was drained and unavailabile. Overall a terrible time
Just wasn’t a good stay refrigerator kept leaking bed was caved in and the tv didn’t work
Room wasn’t very clean, the shower curtain rod was broken and the curtain wouldn’t stay shut and flooded the whole floor. Room service kept knocking on the door at super early hours. Not in the greatest area either. Just overall not a very good experience.
If you’re a parent, please read this review. We wanted a quick weekend getaway to Michigan and this seemed to be perfect with the proximity to the local pumpkin farms. However I quickly regretted the decision to book solely on price. The hotel room absolutely reeked of mold, smoke, and animal piss. I felt like I honestly let my kid down staying here. The bathroom was equally disgusting and was completely run down. The rooms look NOTHING like the photos whatsoever. You’re not a good area either. Spend the extra $100 and go to a nicer area trust me this is not worth it at all.