The property is old and needs a lot of maintenance done on it. Loose fixtures, loose towel holders. The sink only trickled water. How could the cleaning person not notice and report to maintenance? I would stay elsewhere next time.
1.0分
其他
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Very disappointed
The room was not the cleanest . Tv didn’t work, bathroom door barely closes and the lock on the shower door was broke can’t latch it to take a shower.. some of the linens were dirty.. very disappointed.. paid money for this and nothing works
1.0分
其他
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I had to move from my first room because of issues with the toilet seat. Next room the TV remote was not working and lights in the bathroom and shower area were not working. I asked for clean towels for my second night and when I returned from my travels that day, nothing had been done.
3.0分
其他
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Zero stars, do not recommend.
First room had black mold on ceiling and on the desk chair, linens were damp, and room smelled of mold and mildew. Were moved to a second room, lights, TV, and hair dryer didn’t work. Linens were damp in this room also. Moved to a third room, smelled of cat pee, and linens were damp in this room also. If I could give zero stars, I would. The only saving grace was the one staff member was very friendly and helpful. Otherwise, terrible.
1.0分
家庭亲子
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The pillows, blankets, mattress and sheets were stained yellow. We went to the front desk and asked for different rooms.He gave us two rooms next to each other this time, and those rooms were also unacceptable. The bedding wasn't damp in those rooms, but the pillows, blankets, mattress and sheets were also stained yellow. We could not stay there, so we left. He didn't give us a receipt & said that I need to call tomorrow when the manager was there to get my refund. .
4.0分
家庭亲子
Hot tub did not work. The place was a dump the only thing good was the staff
我们订的是特大床套房，结果进房间不到30秒就看到四只蟑螂从沙发里爬出来。我们立刻下楼要求退款，酒店却说不能退，要我们第二天早上再打电话。第二天早上我打电话过去，只拿到了25美元的住宿抵用券，连房费的一半都不到！除非你想带着虫子回家，否则我绝对不推荐这家酒店。
完全不推荐
给我们办理了错误的房间，第二天换到正确的房间才发现没有热水，所以换了另一个房间。早餐糟透了，我们第二天在外面吃的。热水浴缸坏了。没有一个房间像我预订的那样有浴缸，都是小型步入式淋浴间。三个房间的床单上都有污渍。我想上传照片，但上传失败。价格便宜是有原因的！那位身材高挑的金发女经理人很好，乐于助人。周五晚上值班的男服务员没有提供任何帮助，也懒得纠正他们的错误，他给我们的房间是一张带淋浴的单人床，却没有给我们换到正确的双人床带浴缸的房间。如果你预订了第三方房间，他们不会退款或退款，只是给你一个建议。这应该是我们走进房间时看到标牌上写着“这是什么意思”时首先想到的。显然，他们有很多不满意的人！说到这一点，我们在那里住了 2 晚，收到了 4 起投诉，房间也不对。
办理入住的工作人员很棒，友好，乐于助人，房间干净整洁，欧陆式早餐很好
没有电梯
The property is old and needs a lot of maintenance done on it. Loose fixtures, loose towel holders. The sink only trickled water. How could the cleaning person not notice and report to maintenance? I would stay elsewhere next time.
Very disappointed
The room was not the cleanest . Tv didn’t work, bathroom door barely closes and the lock on the shower door was broke can’t latch it to take a shower.. some of the linens were dirty.. very disappointed.. paid money for this and nothing works
I had to move from my first room because of issues with the toilet seat. Next room the TV remote was not working and lights in the bathroom and shower area were not working. I asked for clean towels for my second night and when I returned from my travels that day, nothing had been done.
Zero stars, do not recommend.
First room had black mold on ceiling and on the desk chair, linens were damp, and room smelled of mold and mildew. Were moved to a second room, lights, TV, and hair dryer didn’t work. Linens were damp in this room also. Moved to a third room, smelled of cat pee, and linens were damp in this room also. If I could give zero stars, I would. The only saving grace was the one staff member was very friendly and helpful. Otherwise, terrible.
The pillows, blankets, mattress and sheets were stained yellow. We went to the front desk and asked for different rooms.He gave us two rooms next to each other this time, and those rooms were also unacceptable. The bedding wasn't damp in those rooms, but the pillows, blankets, mattress and sheets were also stained yellow. We could not stay there, so we left. He didn't give us a receipt & said that I need to call tomorrow when the manager was there to get my refund. .
Hot tub did not work. The place was a dump the only thing good was the staff