酒店回复: Hi Rhonda! Thank you for sharing such thoughtful feedback. We're happy to hear that your overall stay was enjoyable and that our staff helped accommodate your needs by relocating your room to the first floor. While we understand that some aspects of the property presented challenges, especially for seniors with disabilities, we appreciate your understanding and the positive spirit you brought to your visit. It's great to know the experience worked well for your family gathering.

酒店回复: Hello Dennis,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the cleanliness of the room and the quality of the breakfast. Your concerns about the online check-in process and the musty smell will be noted for future improvements. We aim to enhance our guests' experiences based on valuable insights like yours, and we hope you will consider staying with us again in the future.

酒店回复: Hi Debra, Thank you for your kind words and for choosing to stay with us! We’re delighted to hear that our friendly staff and comfortable accommodations made your extended stay enjoyable. Our housekeeping team takes great pride in maintaining a high standard, and we’re thrilled that their efforts stood out to you. It’s wonderful to know that you found our beds and pillows so relaxing—creating a restful experience for our guests is always a priority. We appreciate your feedback and look forward to welcoming you back in the future!

酒店回复: Hi Kimberly! Thank you for sharing your experience. We’re glad you enjoyed your stay overall, though we understand your concerns about the hallway environment and how it may have felt uncomfortable. We'll use your feedback to improve both the atmosphere and sense of safety throughout the property. Your comments are appreciated and help guide our efforts moving forward.

酒店回复: Hi Erica! Thank you for the great feedback! We're glad you enjoyed the clean, comfortable atmosphere along with the pool and breakfast. It's great to know you'd choose to stay with us again.

酒店回复: Hi Kathy! Thank you for the positive feedback. We're glad your stay was mostly enjoyable, though we understand how important bed comfort is, especially when it affects your stay after leaving. Your comments are appreciated and will be considered as we work to improve the overall experience.

酒店回复: Hi Jazzma! We appreciate you bringing these concerns to our attention. We regret to hear about the issues with the door locks, the smell of cigarette smoke in a non-smoking room, and the lack of a lock on the pool door, as these are important for both comfort and safety. Your feedback will be taken into account as we work on addressing these matters to provide a better experience for our guests.

酒店回复: Hi Kenneth,Thank you for your feedback and for choosing our hotel during your journey along Route 66. We strive to provide a comfortable experience for all of our guests, and we're glad you stayed with us. Your comments are important, and we continuously work on maintaining high standards of service to enhance the guest experience. We hope the rest of your trip is enjoyable and that we might have the opportunity to welcome you back in the future. Safe travels!