酒店回复: DEAR TANIKA, WE SORRY TO HEAR THAT AND WE APOLOGIZE FOR ANY INCONVENIENT DURING YOUR STAY. WE TRY TO DO OUR BEST FOR EVERY CUSTOMERS AND WE WILL IMPROVE THAT AREA WITH ISSUE. THANKS !!!
酒店回复: WE SORRY TO HEAR THAT AND WE APOLOGIZE THAT WE DID NOT MEET YOUR EXPECTATIONS. BUT WE WILL TAKE CARE OF THE ISSUE AND IT WILL NOT NOT HAPPEN AGAIN. THANKS !!
酒店回复: We sorry to hear that but our electrical fault can't found inside the walls and delayed the work in process. but we apologize for any inconvenience. thanks !!!
3.0分
商务出差
原文
翻译提供方:Google
这个地方不错。电器和浴室需要升级。但就价格而言,还可以。
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酒店回复: We will take care of this issue and thanks for letting us know and your concern. Thanks !!!
3.0分
商务出差
This is no longer a Days Inn property. It is in the process of being converted by its new owner. No breakfast was available.
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酒店回复: Thanks for your business and feedback which is our priority to listen our guest for more concern
2.0分
商务出差
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The hotel's Central location in town was very desirable and the price was good considering the area.However the entire hotel was riddled with cigarette smoke In the smell of urine. Linens were not clean.They had visible Excessive staining on the linens and horribke odor.
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酒店回复: WE SORRY TO HEAR THAT AND WE WILL TAKE CARE OF IT AND I HOPE IN FUTURE IT WILL NOT HAPPEN AGAIN. THANKS !!!
1.0分
商务出差
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Roaches were everywhere
Everything looked dingy which I was ok with until night came and I seen a total of four roaches. They were in the trash, in the bathroom., and I killed one on the nightstand. I told management in the morning. I immediately put zip up all my things and placed them back in the car. I felt very uncomfortable.
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酒店回复: We sorry to hear that and we agree that we did not make stay pleasant and issue with your rooms.But we make sure that issue will take care of quick and professional. Thanks you for your feedback.
5.0分
商务出差
Very clean and quiet
The room was clean, quiet and comfortable. I was in Greenwood for a funeral and business. So it served my purpose.
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酒店回复: Thank you for your business and feedback. We will share with our staff and we will see you soon.
1.0分
家庭亲子
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There was mold in the shower, clumps of animal hair, stained towel, stained bed skirt, water damage in the room, mold in the fridge, bed and box spring stained as in needing to be replaced and shouldn’t be reusing it, room smelled like animal pee mixed with cat litter, dirt in the shower as well that washed out when water was turned on (means the tub did not get cleaned), me and my son ended up sick. This was only a two day stay and only slept there at night. I asked for a refund at check out but they refused because I didn’t come to them sooner even though I explained in the policy when I booked the room there was no refund. I even took pictures to show them and they wanted to say because I didn’t go to them as soon as there was an issue they weren’t going to refund me then proceeded to only refund me one night. I usually don’t make a fuss about places and have stayed in some hotel rooms that aren’t the greatest. But this hotel room was honestly unacceptable. I wouldn’t recommend anyone booking it and staying there but if you do just make sure if there’s any issues to go to them asap and always have a plan B. But at the day we’ll all have to live and learn and I will definitely say I have learned my lesson.
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酒店回复: We sorry to hear that and We working on it. You ask for PET Friendly room and it was pet room and We do our best cleaning after check out each Guest but some dogs smelly and it's take little longer. When we don't have other rooms available then we have to use same rooms. But We apologize for any inconvenience. We appreciate you feedback to let us know.Thanks !!!
房间设施齐全、环境很好、交通便利
整栋楼太旧了,我们房间的墙壁有三种不同的颜色。浴室浴缸和水槽很旧,而且有污渍。吹风机不能用。床上用品又旧又薄。电视很小,电缆没有隐藏好。这个地方看起来不像是戴斯酒店的附属酒店。我不建议住在这里。
客房服务人员五天没有换我床上的床单,我的一条洗澡巾上已经生锈了。水管很旧,冲完水后我就能听到它们腐烂的声音,而且在我附近的房间里也能听到。
应该吃一顿像贴文中说的那样的早餐,或者至少喝杯咖啡。对此感到失望。他们需要在他们的网站上和你的网站上列出图表。
这个地方不错。电器和浴室需要升级。但就价格而言,还可以。
This is no longer a Days Inn property. It is in the process of being converted by its new owner. No breakfast was available.
The hotel's Central location in town was very desirable and the price was good considering the area.However the entire hotel was riddled with cigarette smoke In the smell of urine. Linens were not clean.They had visible Excessive staining on the linens and horribke odor.
Roaches were everywhere
Everything looked dingy which I was ok with until night came and I seen a total of four roaches. They were in the trash, in the bathroom., and I killed one on the nightstand. I told management in the morning. I immediately put zip up all my things and placed them back in the car. I felt very uncomfortable.
Very clean and quiet
The room was clean, quiet and comfortable. I was in Greenwood for a funeral and business. So it served my purpose.
There was mold in the shower, clumps of animal hair, stained towel, stained bed skirt, water damage in the room, mold in the fridge, bed and box spring stained as in needing to be replaced and shouldn’t be reusing it, room smelled like animal pee mixed with cat litter, dirt in the shower as well that washed out when water was turned on (means the tub did not get cleaned), me and my son ended up sick. This was only a two day stay and only slept there at night. I asked for a refund at check out but they refused because I didn’t come to them sooner even though I explained in the policy when I booked the room there was no refund. I even took pictures to show them and they wanted to say because I didn’t go to them as soon as there was an issue they weren’t going to refund me then proceeded to only refund me one night. I usually don’t make a fuss about places and have stayed in some hotel rooms that aren’t the greatest. But this hotel room was honestly unacceptable. I wouldn’t recommend anyone booking it and staying there but if you do just make sure if there’s any issues to go to them asap and always have a plan B. But at the day we’ll all have to live and learn and I will definitely say I have learned my lesson.