酒店回复: Hello Luis, Agradecemos sus comentarios y lamentamos que su experiencia con los televisores no haya sido la esperada. Tomamos en cuenta sus sugerencias para futuras mejoras. Esperamos tener la oportunidad de darle la bienvenida de nuevo y brindarle una experiencia mejorada en su prxima visita.
3.0分
情侣出游
原文
翻译提供方：Google
没有电梯
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酒店回复: Hello James,Thank you for your feedback regarding the absence of an elevator at our property. We understand that this can be an inconvenience for some guests, and we appreciate your understanding of our hotel’s layout. Your comments are valuable as we continuously strive to enhance our guest experience. We hope you had a pleasant stay otherwise and that you'll consider us for your future travels.
5.0分
其他
Great place to stay!
Comfy beds!! Awesome pool, and very friendly staff. Breakfast was great too!
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酒店回复: Hello Megan,Thank you for taking the time to share your positive experience! We're thrilled to hear that you enjoyed the comfy beds, awesome pool, and friendly service. It's also wonderful to know you liked our breakfast offerings. We hope to welcome you back for another enjoyable stay in the future!
4.0分
其他
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The room was clean and comfortable. However, the tub was very slippery when I was taking a shower was scared I was going to fall. The toilet is way to close to the wall and to short. The toilet felt like a little kids toilet we used to have in school. It was very hard to reach the toilet paper while sitting on the toilet. The door to the bathroom looked like it had been kicked in and a piece of wood was just placed over the hole. We stayed there because it was close to where I had to be for surgery and had stayed there before and was very pleased but I was a bit disappointed with the bathroom. It was very difficult for me to you the toilet after my surgery as I couldn't been my leg very well. Maybe you should swap out some of the toilets with a handicap toilet as the older generation does have trouble with mobility and with a higher toilet it would be helpful. I could have requested a handicap room but I really don't need the lower bed and such. I just appreciate the taller toiler as I am tall as is my husband. The rest of the room and everything else was just fine. The breakfast was great. Like I said everything was good except for the bathroom.
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酒店回复: Hello Judith,Thank you for sharing your feedback about your recent stay. We're pleased to hear that you found the room clean and comfortable and enjoyed the breakfast. Your comments regarding the bathroom have been noted; we appreciate your suggestions for improvement, especially relating to accessibility needs. We take guest feedback seriously as it helps us enhance our services. Thank you once again for your valuable insights and for choosing our hotel.
4.0分
其他
I liked everything minus the bed linens. They were clean. But not a fan of thick cold percale sheets
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酒店回复: Hello Sharon, Thank you for sharing your feedback about your recent stay. We're pleased to hear that you found the linens clean, but we understand that preferences for sheets can vary greatly. Your comments highlight an area that may benefit from further evaluation and consideration. We appreciate your insights and hope to provide you with an improved experience on your next visit.
2.0分
其他
Our stay was okay but we were disappointed with how they cleaned up our room and the breakfast was not so good, could have been a lot better.
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酒店回复: Hello Christian,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the room cleanliness and breakfast options, as they provide valuable insights for our ongoing efforts to enhance guest experiences. Your input will be taken into consideration as we strive to improve. We hope you had a pleasant trip overall and would consider us for future travels.
2.0分
其他
Our room smelled like smoke, and when given a new room, that also smelled like smoke. The hallways also had a strong odor.
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酒店回复: Hello Ayla,Thank you for sharing your feedback regarding the odors in your rooms and hallways. We appreciate your comments, as they help us maintain high standards for our guests. Our team continually works to ensure a pleasant environment, and we will take your concerns into consideration for future improvements. Your experience is important to us, and we hope you will consider staying with us again, as we strive to provide a better experience next time.
3.0分
其他
Hotel was very outdated and our toilet was broken and very noisy! But breakfast was delicious and the staff was very nice.
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酒店回复: Hello Kristyl,Thank you for your feedback on your recent stay. We appreciate your kind words about the breakfast and our staff; they always strive to provide excellent service. We are continuously working to enhance the guest experience, and your comments regarding the room amenities are valuable for our future improvements. We hope you consider staying with us again in the future.
2.0分
其他
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Disappointed customer
Everything about the hotel was old and cheap other than the cost of the room. Definitely was not worth the price. Will not stay there again.
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酒店回复: Dear Guest, Thank you for sharing your feedback regarding your recent stay. We value your perspective and appreciate your comments about the condition of the hotel. Your input is important to us as we continually strive to improve our services and offerings. We hope you find a more suitable accommodation in the future that meets your expectations and comforts.
没有任何问题，一切都正确，但该网站给人的感觉不太好
他们应该将电视更新为更现代的电视。
没有电梯
Great place to stay!
Comfy beds!! Awesome pool, and very friendly staff. Breakfast was great too!
The room was clean and comfortable. However, the tub was very slippery when I was taking a shower was scared I was going to fall. The toilet is way to close to the wall and to short. The toilet felt like a little kids toilet we used to have in school. It was very hard to reach the toilet paper while sitting on the toilet. The door to the bathroom looked like it had been kicked in and a piece of wood was just placed over the hole. We stayed there because it was close to where I had to be for surgery and had stayed there before and was very pleased but I was a bit disappointed with the bathroom. It was very difficult for me to you the toilet after my surgery as I couldn't been my leg very well. Maybe you should swap out some of the toilets with a handicap toilet as the older generation does have trouble with mobility and with a higher toilet it would be helpful. I could have requested a handicap room but I really don't need the lower bed and such. I just appreciate the taller toiler as I am tall as is my husband. The rest of the room and everything else was just fine. The breakfast was great. Like I said everything was good except for the bathroom.
I liked everything minus the bed linens. They were clean. But not a fan of thick cold percale sheets
Our stay was okay but we were disappointed with how they cleaned up our room and the breakfast was not so good, could have been a lot better.
Our room smelled like smoke, and when given a new room, that also smelled like smoke. The hallways also had a strong odor.
Hotel was very outdated and our toilet was broken and very noisy! But breakfast was delicious and the staff was very nice.
Disappointed customer
Everything about the hotel was old and cheap other than the cost of the room. Definitely was not worth the price. Will not stay there again.