Everything was great! The staff was friendly and accommodating. The room was spacious and clean, and the breakfast was great especially the sausage and potatoes!
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酒店回复: We’re thrilled to hear you had such a wonderful experience at our hotel! Our team takes pride in providing friendly and attentive service, and it’s great to know that it made a difference during your stay. We’re also glad you enjoyed the spacious, clean rooms and that the breakfast, especially the sausage and potatoes, hit the mark. Your positive feedback truly reflects the standards we aim to uphold and encourages us to continue delivering memorable stays for all our guests.
4.0分
家庭亲子
This is our new go to hotel! Easy beach access, excellent restaurant across the street, good breakfast, huge rooms!!!!
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酒店回复: Thank you for sharing your wonderful feedback. We’re thrilled to hear that our hotel has become your new go-to choice! It’s great to know that you enjoyed the easy access to the beach, the excellent restaurant nearby, the satisfying breakfast, and the spacious rooms. Comments like yours encourage our team to continue maintaining high standards in both service and accommodations. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable and memorable stay.
5.0分
情侣出游
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Room was super large as was bathroom and newly tiled -lovely. New sink etc also. only issue was a small stain on the white bedspread. Bed comfy.
pool looked nice but not heated so did not use.
staff very friendly and breakfast was very inclusive with eggs, ham, potatoes as well as usual waffles, pancakes etc to make. Cereals and pastries. fruit a tad old. coffee available 24/7 at reception area plus to make in room.
would stay there again. It is across road from beach but as I said considering the month we were there not an issue. After thanksgiving apparently a Christmas lighting display which we were sorry to miss since we were early. Interesting place for a short stay. If you golf and bike could be longer. We did have no see-ums on our short beach walk.
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酒店回复: Thank you for sharing such a detailed review of your stay. We’re glad to hear that you enjoyed the spacious room and bathroom, as well as the modern updates like the new sink and tiling. It’s great to know that our staff and breakfast offerings contributed positively to your experience, and we appreciate your understanding regarding the minor concerns like the small bedspread stain and the fruit selection. We’re also pleased that the pool, beach access, and convenient coffee options added to your visit. Your feedback highlights both the comfort and the appeal of the property for a short getaway.
5.0分
其他
Staff was friendly and courteous, room was spacious and comfortable. Pet friendly and right across the street from the beach
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酒店回复: Thank you for sharing your feedback. We’re delighted to hear that our staff made a positive impression with their friendliness and courtesy. It’s wonderful to know that you found your room spacious and comfortable, and that our pet-friendly accommodations and proximity to the beach added to your overall experience. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable and relaxing stay.
5.0分
其他
Clean rooms and great staff.
Would recommend replacing the magnets to hang on doors as ours would not stick.
Your staff is amazing and made us feel welcome.
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酒店回复: Thank you for sharing your feedback. We’re delighted to hear that you found the rooms clean and our staff welcoming and accommodating. It’s wonderful to know that our team made such a positive impression during your stay. We also appreciate your suggestion regarding the door magnets and have shared it with our team to ensure small improvements like this are addressed for future guests. Your input helps us continue enhancing the overall guest experience. We look forward to welcoming you back for another comfortable and enjoyable stay.
5.0分
其他
Nice visit. Breakfast was great. Proximity to the beach was excellent. Room clean and roomy. I would stay here again.
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酒店回复: Hello Lynn,Thank you for your feedback! We're thrilled to hear you enjoyed your stay, appreciated the breakfast, and found the beach proximity convenient. It's wonderful to know that the cleanliness and spaciousness of your room contributed to a positive experience. We look forward to welcoming you back on your next visit!
4.0分
家庭亲子
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I really loved the room setup, the pool, and the breakfast options.
Unfortunately I had to wait quite a while to check in, the room was not clean, and it smelled like smoke even though it was not a smoking room at all.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear you enjoyed the room setup, pool, and breakfast options, as we strive to provide a welcoming and comfortable environment for all our guests. We understand your concerns regarding the check-in wait, room cleanliness, and the unexpected smoke odor, and we take all guest comments seriously to ensure our standards are maintained. Guest comfort and satisfaction are important to us, and your observations help us continue to evaluate and improve our services.
4.0分
其他
Generally everything met anticipated standards. Room very large. Location is good. Breakfast was good. Bed comfortable.
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酒店回复: Thank you for sharing your feedback! We’re delighted to hear that your stay met your expectations and that you enjoyed the large room, comfortable bed, and convenient location. It’s also wonderful to know that the breakfast met your satisfaction. Your kind words mean a lot to our team and motivate us to continue providing a comfortable and enjoyable experience. We look forward to welcoming you back for another pleasant stay!
5.0分
家庭亲子
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The room was clean & beautiful! I requested a room with an ocean view & yes, we could see the ocean from our room (even though there was another hotel blocking most of the view). The staff was friendly & informative. Breakfast was good. Everything was very good. Thank you so much!
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酒店回复: Thank you for sharing your feedback. We’re delighted to hear that you found your room clean and beautiful and that you were able to enjoy an ocean view. It’s wonderful to know that our friendly and informative staff, as well as the breakfast, contributed to a very enjoyable stay. Once again, we appreciate you choosing to stay at Best Western Plus Jekyll Island and hope to have the chance to welcome you back in the future.
4.0分
情侣出游
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The best Western Plus was wonderful. Clean room, helpful staff, just a walk across the road to the ocean. The only reason it’s not a 5 star is due to sensitivity of the smoke alarms. They went off 4 times during our week, and the last one was 2a.m. The front desk told us they can go off when someone takes a shower and doesn’t have the fan on. Everything else was great.
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酒店回复: Thank you for sharing your experience. We’re glad to hear that you found the room clean, the staff helpful, and the location convenient for enjoying the ocean. Regarding the smoke alarms, we appreciate your understanding that they are highly sensitive for safety reasons, and our team provides guidance to minimize unnecessary triggers, such as using the fan during showers. It’s wonderful to know that, aside from this, your stay was enjoyable and met your expectations.
Everything was great! The staff was friendly and accommodating. The room was spacious and clean, and the breakfast was great especially the sausage and potatoes!
This is our new go to hotel! Easy beach access, excellent restaurant across the street, good breakfast, huge rooms!!!!
Room was super large as was bathroom and newly tiled -lovely. New sink etc also. only issue was a small stain on the white bedspread. Bed comfy.
pool looked nice but not heated so did not use.
staff very friendly and breakfast was very inclusive with eggs, ham, potatoes as well as usual waffles, pancakes etc to make. Cereals and pastries. fruit a tad old. coffee available 24/7 at reception area plus to make in room.
would stay there again. It is across road from beach but as I said considering the month we were there not an issue. After thanksgiving apparently a Christmas lighting display which we were sorry to miss since we were early. Interesting place for a short stay. If you golf and bike could be longer. We did have no see-ums on our short beach walk.
Staff was friendly and courteous, room was spacious and comfortable. Pet friendly and right across the street from the beach
Clean rooms and great staff.
Would recommend replacing the magnets to hang on doors as ours would not stick.
Your staff is amazing and made us feel welcome.
Nice visit. Breakfast was great. Proximity to the beach was excellent. Room clean and roomy. I would stay here again.
I really loved the room setup, the pool, and the breakfast options.
Unfortunately I had to wait quite a while to check in, the room was not clean, and it smelled like smoke even though it was not a smoking room at all.
Generally everything met anticipated standards. Room very large. Location is good. Breakfast was good. Bed comfortable.
The room was clean & beautiful! I requested a room with an ocean view & yes, we could see the ocean from our room (even though there was another hotel blocking most of the view). The staff was friendly & informative. Breakfast was good. Everything was very good. Thank you so much!
The best Western Plus was wonderful. Clean room, helpful staff, just a walk across the road to the ocean. The only reason it’s not a 5 star is due to sensitivity of the smoke alarms. They went off 4 times during our week, and the last one was 2a.m. The front desk told us they can go off when someone takes a shower and doesn’t have the fan on. Everything else was great.