Each year, as “Snowbirds”, driving to FL from MI, Forsyth, GA has always been our stopover spot. We’ve had good success at Comfort Inn & Suites over the years so we tried this one. Not again, the room was invested with lady bugs of all things. The staff was very good to deal with on this issue but it shouldn’t have happened. With so many options, it’ll be easy to pass on this property next year.
2.0分
家庭亲子
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The hotel was very gross. Everything is very dirty. The inside of the room was ok. If we wouldn’t have booked a nonrefundable room, we would not have stayed. The hot tub was still broken (seems like it has been for a long time). The pool was clear but felt slimy. The workout room had no air flow and was hard to breath. BUT the breakfast was EXCELLENT.
5.0分
其他
Bed was comfortable, but the pillows were the stars! Good breakfast. Very efficient and professional staff
3.0分
家庭亲子
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Bed was good but this hotel needs to address upkeep, pealing paint, enamel coming off tub, mold in bathtub, carpet needs cleaning. Location and entrance to hotel needs improvement was difficult to see.
2.0分
其他
Poor exterior lighting at night. Room looked tired and in need of remodeling. Dirty sofa and carpets in room. Walls chipped and in poor condition.
4.0分
其他
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Relaxing place with great breakfast.
Room was clean and comfortable. AC was fine.
Some things were out of order and not being repaired in our 4 days there - including the spa hot tub, ice makers on each floor.
But the breakfast was great, with choices even for me with food sensitivities. There was scrambled eggs and breakfast meat every day along with a wide variety of typical offerings of biscuits, waffles, and cereals, etc. We had a relaxing stay.
5.0分
其他
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Amazing as always
Had a little hiccup when I first got here, but everything was fixed and the staff was so kind and polite. My son enjoyed his little birthday party and the pool. Room was clean and comfortable. I definitely will be coming back
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酒店回复: Dear Jasmine,Thank you for taking the time to share your experience with us. We are delighted to hear that you and your son enjoyed your time here at Comfort Suites Forsyth Near I-75. We appreciate your feedback and look forward to welcoming you back on your next visit.Sincerely,Matthew HollandGeneral Manager
1.0分
家庭亲子
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In the evening, the first 3 nights, the girl hung out with the employees at the hotel next door. If you needed keys, towels, etc. You had to go next door. I didn't book a room next door! They don't clean the room unless you ask them to. Getting towels was a hassle because you had to go next door. The last 2 nights, an older gentleman was there and he got us what we needed.
The room needs work. It was not a suite by any means. The desk was broken, the shower leaked into the entryway and water smelled like mold. The ice machine was broken and of course was told to go next door. Maybe i should have booked next door. Everything is there including employees!
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酒店回复: Dear Michelle,Thank you for taking the time to leave a review. We appreciate your feedback and will use it to improve our services in the future. We apologize for any inconvenience you experienced during your stay. Your comments have been shared with our team for further review.Sincerely,Matthew HollandGeneral Manager
3.0分
商务出差
Room 417 bathtub needs Paint (spots)
Room-walls needs paint too!
Bed very very comfortable! Good size Room
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酒店回复: Dear Olga,Thank you for taking the time to leave a review of your recent stay with us. We appreciate your feedback and will address your comments with our team. We are glad to hear that you found the bed comfortable and enjoyed the size of the room. We hope to welcome you back for a future stay.Sincerely,Matthew HollandGeneral Manager
2.0分
其他
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Blood-stains
Horrible places. Staff was sitting and occupied with their phones. We found a blood-stained comforter and blood stains on the wall. We found doorknob holes in the wall. Paint chips everywhere including the bathroom. Bathroom has one set of towels for a double-bed room. The floors were uneven.
Service was terrible. When my husband asked for a new comforter after telling her their were old blood-stains on it, we were told to expect that at hotels in general.
Each year, as “Snowbirds”, driving to FL from MI, Forsyth, GA has always been our stopover spot. We’ve had good success at Comfort Inn & Suites over the years so we tried this one. Not again, the room was invested with lady bugs of all things. The staff was very good to deal with on this issue but it shouldn’t have happened. With so many options, it’ll be easy to pass on this property next year.
The hotel was very gross. Everything is very dirty. The inside of the room was ok. If we wouldn’t have booked a nonrefundable room, we would not have stayed. The hot tub was still broken (seems like it has been for a long time). The pool was clear but felt slimy. The workout room had no air flow and was hard to breath. BUT the breakfast was EXCELLENT.
Bed was comfortable, but the pillows were the stars! Good breakfast. Very efficient and professional staff
Bed was good but this hotel needs to address upkeep, pealing paint, enamel coming off tub, mold in bathtub, carpet needs cleaning. Location and entrance to hotel needs improvement was difficult to see.
Poor exterior lighting at night. Room looked tired and in need of remodeling. Dirty sofa and carpets in room. Walls chipped and in poor condition.
Relaxing place with great breakfast.
Room was clean and comfortable. AC was fine.
Some things were out of order and not being repaired in our 4 days there - including the spa hot tub, ice makers on each floor.
But the breakfast was great, with choices even for me with food sensitivities. There was scrambled eggs and breakfast meat every day along with a wide variety of typical offerings of biscuits, waffles, and cereals, etc. We had a relaxing stay.
Amazing as always
Had a little hiccup when I first got here, but everything was fixed and the staff was so kind and polite. My son enjoyed his little birthday party and the pool. Room was clean and comfortable. I definitely will be coming back
In the evening, the first 3 nights, the girl hung out with the employees at the hotel next door. If you needed keys, towels, etc. You had to go next door. I didn't book a room next door! They don't clean the room unless you ask them to. Getting towels was a hassle because you had to go next door. The last 2 nights, an older gentleman was there and he got us what we needed.
The room needs work. It was not a suite by any means. The desk was broken, the shower leaked into the entryway and water smelled like mold. The ice machine was broken and of course was told to go next door. Maybe i should have booked next door. Everything is there including employees!
Room 417 bathtub needs Paint (spots)
Room-walls needs paint too!
Bed very very comfortable! Good size Room
Blood-stains
Horrible places. Staff was sitting and occupied with their phones. We found a blood-stained comforter and blood stains on the wall. We found doorknob holes in the wall. Paint chips everywhere including the bathroom. Bathroom has one set of towels for a double-bed room. The floors were uneven.
Service was terrible. When my husband asked for a new comforter after telling her their were old blood-stains on it, we were told to expect that at hotels in general.
The room wasn't sanitary.