酒店回复: Dear Raynald,Thank you for taking the time to leave a review. We are glad to hear that you enjoyed your stay overall. We appreciate your feedback and will address the issues you mentioned to ensure a comfortable experience for all guests in the future. Thank you for choosing Comfort Suites Fredericksburg North.Sincerely,Constance SmithGeneral Manager
4.0分
家庭亲子
原文
翻译提供方：Google
位于 I95 北路口 17 号美国沃伦顿的中转酒店
5.0分
其他
After a long day on the road traveling, Racheal greeted me with a big smile and made us feel right at home.
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酒店回复: Dear Rachel,Thank you for taking the time to share your positive experience at Comfort Suites Fredericksburg North. We are delighted to hear that Rachel provided exceptional service and made you feel at home during your stay. Our team strives to create a welcoming and comfortable environment for all our guests, and we are glad that we were able to meet your expectations. We appreciate your feedback and look forward to welcoming you back in the future.Sincerely,Constance SmithGeneral Manager
4.0分
家庭亲子
The room was a little hot at night. It was nice tohave a frig. The shower head was hard to adjust and the spray was in adequate to wash my hair
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酒店回复: Dear Jenny,Thank you for taking the time to leave a review of your recent stay at Comfort Suites Fredericksburg North. We appreciate your feedback and will use it to improve our services for future guests. We hope to welcome you back for an even better experience in the future.Sincerely,Constance SmithGeneral Manager
5.0分
家庭亲子
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The staff member that checked me in (forgot her name but working at desk on 09/27 @11:30pm) was very friendly and accommodating. She walked outside with me to make sure I was parked in an area that was safe for my car and camper, she was quick to provide extra bedding, and made a call to her manager to double check that my vehicle was on camera. This is what I call great customer service. And all of this was done while she answered several calls and checked me into the system. Great multi tasked, communicator, and friendly through it all. Thank you!
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酒店回复: Dear Jonathan,Thank you for sharing your positive experience with us! We are thrilled to hear that our staff member went above and beyond to ensure your comfort and safety during your stay. Providing excellent customer service is our top priority, and we are glad to hear that this was reflected in your interactions with us. We appreciate your feedback and look forward to welcoming you back in the future.Sincerely,Constance SmithGeneral Manager
4.0分
其他
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The only complaint I have is the showerhead. It was not strong. They need to put new showerhead in other than that. The room was very clean. Very nice. Your front desk lady was very helpful.
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酒店回复: Dear Annette,Thank you for taking the time to share your feedback. We are glad to hear that you found the room clean and the front desk staff helpful during your stay. We will take your comments about the showerhead into consideration as we strive to improve our guests' experiences. Thank you for choosing Comfort Suites Fredericksburg North.Sincerely,Constance SmithGeneral Manager
5.0分
其他
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Perfect overnight stop!
We travel twice per year for vacation and have stayed here for a few years as a stopping point in our travels. Just there again in September and as Always, clean and always a friendly smile. Beds are comfortable and breakfast gets us to our next stop. Easy on and off the highway!
3.0分
其他
Hotel needs a deep cleaning and update. Shower curtain had was dirty with mold on it and window curtains were dirty
非常干净、安静，性价比超高！
并非我所期望或支付的价格。
酒店位置很好，距离95号州际公路不到5分钟车程，附近有很多商店和餐厅。可惜的是，酒店从大堂到客房都需要翻新。我们在床单上发现了头发，热水用完了，下次再来的时候就完全不热了。早餐不出所料，很普通。如果您只是想找个简单快捷、不讲究的住处，那这里可能不太合适。
一切都很棒，除了通往楼上的通道几乎没有空调。一部电梯坏了，另一部电梯开关时发出令人不安的噪音。
早餐很棒，工作人员也很有礼貌。
位于 I95 北路口 17 号美国沃伦顿的中转酒店
After a long day on the road traveling, Racheal greeted me with a big smile and made us feel right at home.
The room was a little hot at night. It was nice tohave a frig. The shower head was hard to adjust and the spray was in adequate to wash my hair
The staff member that checked me in (forgot her name but working at desk on 09/27 @11:30pm) was very friendly and accommodating. She walked outside with me to make sure I was parked in an area that was safe for my car and camper, she was quick to provide extra bedding, and made a call to her manager to double check that my vehicle was on camera. This is what I call great customer service. And all of this was done while she answered several calls and checked me into the system. Great multi tasked, communicator, and friendly through it all. Thank you!
The only complaint I have is the showerhead. It was not strong. They need to put new showerhead in other than that. The room was very clean. Very nice. Your front desk lady was very helpful.
Perfect overnight stop!
We travel twice per year for vacation and have stayed here for a few years as a stopping point in our travels. Just there again in September and as Always, clean and always a friendly smile. Beds are comfortable and breakfast gets us to our next stop. Easy on and off the highway!
Hotel needs a deep cleaning and update. Shower curtain had was dirty with mold on it and window curtains were dirty