酒店回复: Hello Peggy,Dank u voor uw feedback over uw verblijf. We zijn blij te horen dat u de kamer schoon vond. We waarderen uw opmerkingen over het ontbijt en zullen deze doorgeven aan ons team voor verdere overweging. Uw ervaringen zijn waardevol voor ons, en we hopen dat u in de toekomst weer bij ons verblijft.
4.0分
情侣出游
原文
翻译提供方：Google
靠近海滩和查尔斯顿。
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酒店回复: Dear Eduardo,Thank you for your feedback. We’re glad you enjoyed our convenient location close to both the beach and Charleston, and we hope to welcome you back again soon.Best Regards,Management Team
5.0分
其他
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One of the most hospitable hotels we’ve ever stayed at. Really made us feel at home. Staff is courteous, and friendly. Breakfast is always served fresh. The kitchen staff wonderful, I wish I got the man’s name as he was very thoughtful whenever my family saw him.
The front desk goes above and beyond to ensure all is well. Highly recommend!
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酒店回复: Hello Scott,Thank you for your wonderful feedback! We’re thrilled to hear that you felt at home during your stay and that our staff made such a positive impression on you. It’s great to know that our breakfast offerings and the attentiveness of our kitchen staff added to your experience. Your recommendation means a lot to us, and we hope to welcome you back for another exceptional stay in the future.
3.0分
其他
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So so
Room was ok a bit outdated. Sink drain slowly and I tried to unclog it. Tons of black and gray hair was coming up. I am bald so it was not mine. Microwave was disgusting old with stains and not cleaned. Flooring was creaky. Shower stall only and it looked pod to go to another dimension.
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酒店回复: Hello John,Thank you for sharing your feedback about your recent stay. We appreciate your observations regarding the room decor and the cleanliness concerns you encountered. Your comments will be passed on to the relevant team for their consideration as we continuously strive to improve our facilities. We hope you experienced some enjoyable moments during your visit and appreciate you bringing these issues to our attention for future enhancements.
5.0分
其他
I drove down 12 hrs and needed to extend my stay and the manager was very kind to extend out stay. Really took off the stress.
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酒店回复: Hello Nusrat,Thank you for sharing your experience with us. We're pleased to hear that our manager was able to assist you and make your extended stay more comfortable. Providing excellent service is a priority for us, and we appreciate your recognition. We hope you enjoyed the rest of your time with us and look forward to welcoming you back in the future.
5.0分
情侣出游
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The property was neat & clean. The lobby and room were fresh & pretty, as well as clean. Nice & big glass door shower. Short, less than ten minute drive to downtown. It’s was also nice & easy as well as economical to have breakfast on property. We had everything we needed to enjoy a short vacation in Charleston.
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酒店回复: Hello Tracy,Thank you for sharing your positive experience! We're glad to hear that you enjoyed the cleanliness of the property, the convenience of the location, and the breakfast options we offer. Your compliments are appreciated, and we hope to welcome you back for another enjoyable visit in the future. If you have any further feedback or suggestions, please feel free to reach out to our management team directly.
4.0分
其他
Average room. Pet friendly. The pet fee is per day. They do charge an extra fee for incidentals up front.
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酒店回复: Hello Edward,Thank you for your feedback regarding your recent stay with us. We strive to provide a balanced experience for all our guests, including the details related to our pet policy and incidental holds. Your insights are valuable as they help potential guests make informed decisions. We appreciate your comments and hope you consider staying with us again in the future.
1.0分
其他
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Bedding is extremely hard and uncomfortable. Roaches all around the room. I did not expect luxury amenities but I did expect cleanliness/sanitized space for my family to rest
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酒店回复: Hello Maricela,Thank you for sharing your feedback regarding your recent stay. We understand how important comfort and cleanliness are for our guests. Your comments about the bedding and room cleanliness will be shared with the appropriate team for their review. We appreciate your input as it helps us improve our services for future guests. We hope you were able to enjoy some aspects of your trip despite these concerns.
4.0分
情侣出游
Simple room, clean with all necessary amenities. Great location to be close to Charleston and very convenient shops all around
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酒店回复: Hello Sydney,Thank you for sharing your feedback! We're glad to hear that you found your room clean and equipped with the amenities you needed, as well as enjoying our great location. We always strive to provide our guests with a comfortable stay and convenient access to local attractions. We hope to welcome you back on your next visit to the area!
2.0分
其他
Quite a bit outdated facility, I suppose it goes along with the price point. Difficult to expect much more when nearby hotels charge quite a bit more.
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酒店回复: Hello Edwin,Thank you for sharing your feedback regarding your recent stay. We understand that the hotel’s condition may not have met your expectations and appreciate your perspective on pricing. Our team continually strives to provide value to our guests, and your comments will be taken into consideration as we plan for future improvements. We hope you found some aspects of your visit enjoyable and wish you the best on your future travels.
房间很干净，淋浴设施也正常，早餐也难得还不错。
靠近海滩和查尔斯顿。
One of the most hospitable hotels we’ve ever stayed at. Really made us feel at home. Staff is courteous, and friendly. Breakfast is always served fresh. The kitchen staff wonderful, I wish I got the man’s name as he was very thoughtful whenever my family saw him.
The front desk goes above and beyond to ensure all is well. Highly recommend!
So so
Room was ok a bit outdated. Sink drain slowly and I tried to unclog it. Tons of black and gray hair was coming up. I am bald so it was not mine. Microwave was disgusting old with stains and not cleaned. Flooring was creaky. Shower stall only and it looked pod to go to another dimension.
I drove down 12 hrs and needed to extend my stay and the manager was very kind to extend out stay. Really took off the stress.
The property was neat & clean. The lobby and room were fresh & pretty, as well as clean. Nice & big glass door shower. Short, less than ten minute drive to downtown. It’s was also nice & easy as well as economical to have breakfast on property. We had everything we needed to enjoy a short vacation in Charleston.
Average room. Pet friendly. The pet fee is per day. They do charge an extra fee for incidentals up front.
Bedding is extremely hard and uncomfortable. Roaches all around the room. I did not expect luxury amenities but I did expect cleanliness/sanitized space for my family to rest
Simple room, clean with all necessary amenities. Great location to be close to Charleston and very convenient shops all around
Quite a bit outdated facility, I suppose it goes along with the price point. Difficult to expect much more when nearby hotels charge quite a bit more.