酒店回复: Thank you for taking the time to leave a review of your recent stay at Clarion Pointe Forsyth I-75. We are glad to hear that you had a positive experience with our staff. Your feedback is important to us as it helps us to continually improve and provide the best possible experience for our guests. We apologize for any inconveniences you may have experienced during your stay and we will address them promptly. We hope to have the opportunity to welcome you back in the future.
酒店回复: Thank you for taking the time to share your feedback with us. We value all guest comments and use them as an opportunity to improve our services. We apologize for any inconvenience you experienced during your stay and will address the issues you have mentioned with our team. We appreciate your business and hope to have the opportunity to welcome you back in the future.
3.0分
情侣出游
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The room was clean and well keep but no soap in bathroom. Its pretty dark back where hotel is and I didnt realize room had outside door or I would not have booked it.
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酒店回复: Dear Greg,Thank you for taking the time to leave a review of your recent stay. We appreciate your feedback and will make sure to address any issues you experienced during your visit. We hope to welcome you back again in the future.Sincerely,Matthew HollandGeneral Manager
3.0分
情侣出游
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Staff was friendly. But, room smelled. Loud due to area and vehicles. Bed was comfortable, but it creaked everytime you moved. Overall rate a 1, not somewhere we would stay again.
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酒店回复: Dear Julie,Thank you for taking the time to provide feedback on your recent stay at Clarion Pointe Forsyth I-75. We appreciate your comments and will take them into consideration as we strive to improve our guest experience. We value your input and hope to have the opportunity to welcome you back in the future.Sincerely,Matthew HollandGeneral Manager
2.0分
其他
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The bed was comfortable and no bugs.
The pool was out of order and overgrown, weeds were getting out of control outside. The shower floor was patched unprofessionally and painted ( paint was peeling); towel racks were rusty; there was a line of fuzz and dirt around the room at the baseboard.
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酒店回复: Dear Gregory,Thank you for sharing your feedback with us. We appreciate your comments and will share them with our team for further review. We strive to provide a comfortable and enjoyable experience for all of our guests, and we apologize if we fell short during your stay. We hope to have the opportunity to welcome you back in the future.Sincerely,Matthew HollandGeneral Manager
2.0分
其他
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Di
Walls and ceiling had smear marks across them. I dont know from what. Dead bugs on the bed and in the bathroom. Bugs were able to come in through the door frame because the door did not fit tight in the frame.
2.0分
家庭亲子
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The internet wouldn’t work which I really needed for I had work that needed to be done and I could use my phone because service was awful. They really should work on the updating there internet though because it didn’t work at all the whole 3 days we were there
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酒店回复: Dear Ashley,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your comments and will use them to help improve our services for future guests.Sincerely,Matthew HollandGeneral Manager
2.0分
家庭亲子
The rooms aren’t clean enough, floors are filthy just nasty! Other than that it’s okay for 1 night!
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酒店回复: Dear Delia,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We strive to provide a comfortable and clean environment for all our guests and will address your concerns with our housekeeping team. Thank you for choosing Clarion Pointe Forsyth I-75 for your overnight accommodation, we hope to have the opportunity to welcome you back in the future.Sincerely,Matthew HollandGeneral Manager
2.0分
其他
Book elsewhere
Staff not very friendly, breakfast was so/so and rooms were out dated and not cleaned the best. Would not recommend.
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酒店回复: Dear Alejandra,Thank you for taking the time to share your feedback. We are sorry to hear that your recent stay did not meet your expectations. We strive to provide all of our guests with exceptional service and comfortable accommodations. Your comments will be shared with our team to ensure improvements are made where necessary. We appreciate your honesty and hope to have the opportunity to welcome you back in the future.Sincerely,Matthew HollandGeneral Manager
5.0分
朋友出游
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The front desk staff were wonderful!!! We had a motorcycle break down and they were so accommodating to let us have a late checkout. We would definitely stay again!!
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酒店回复: Dear Linda,Thank you for taking the time to share your experience with us. We are delighted to hear that our front desk staff provided excellent service during your stay. We strive to accommodate our guests in any way we can and we are glad to hear that we could assist you with a late checkout. We look forward to welcoming you back on your next visit to the area.Sincerely,Matthew HollandGeneral Manager
这是一家很老的酒店，房间里有虫子，房间里的霉味令人难以忍受。唯一值得强调的是为我们提供优质服务的工作人员。
简单的汽车旅馆。然而，根本不应该包括不干净、库存，尤其是浴室非常破旧，有时最好花几美元住一家价格合理的酒店。
The room was clean and well keep but no soap in bathroom. Its pretty dark back where hotel is and I didnt realize room had outside door or I would not have booked it.
Staff was friendly. But, room smelled. Loud due to area and vehicles. Bed was comfortable, but it creaked everytime you moved. Overall rate a 1, not somewhere we would stay again.
The bed was comfortable and no bugs.
The pool was out of order and overgrown, weeds were getting out of control outside. The shower floor was patched unprofessionally and painted ( paint was peeling); towel racks were rusty; there was a line of fuzz and dirt around the room at the baseboard.
Di
Walls and ceiling had smear marks across them. I dont know from what. Dead bugs on the bed and in the bathroom. Bugs were able to come in through the door frame because the door did not fit tight in the frame.
The internet wouldn’t work which I really needed for I had work that needed to be done and I could use my phone because service was awful. They really should work on the updating there internet though because it didn’t work at all the whole 3 days we were there
The rooms aren’t clean enough, floors are filthy just nasty! Other than that it’s okay for 1 night!
Book elsewhere
Staff not very friendly, breakfast was so/so and rooms were out dated and not cleaned the best. Would not recommend.
The front desk staff were wonderful!!! We had a motorcycle break down and they were so accommodating to let us have a late checkout. We would definitely stay again!!