酒店回复: I am very sorry about the situation you experienced during your stay. This was a special circumstance we never experienced before. We can only apologize for taking matters over overall safety. Sincerely, Guest Services
3.0分
家庭亲子
原文
翻译提供方:Google
房间很脏,墙壁上有污渍,气味难闻,但工作人员非常友好。
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酒店回复: I am very sorry about the situation you experienced during your stay. This was a special circumstance we never experienced before. We can only apologize for taking matters over overall safety. Sincerely, Guest Services
2.0分
家庭亲子
原文
翻译提供方:Google
房间清洁很差,床上用品很脏,早餐时间很短。
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酒店回复: We apologize for your negative experience during your stay. Ensuring a welcoming and respectful environment for our guests is a top priority, and we regret that we fell short in this regard.and we will address this with our team to ensure it does not happen again.
1.0分
其他
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Not so much
The place was empty except the one car where a man seemed to be sleeping in his car. The attendant would only show us one room ? There were drug deals going on in the back. Not safe at all. Don’t stay here. It’s not safe
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酒店回复: We apologize for your negative experience during your stay. Ensuring a welcoming and respectful and we regret that we fell short in this regard
4.0分
其他
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From here, it is only a couple mile drive to Beautiful Fort Walton Beach. The staff was friendly and overall clean place. The room was nice and the bed was wonderful. My only complaint is that the corners were not kept that clean in the room and there were some little bugs or insects on the dresser.
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酒店回复: you for taking the time to share your positive feedback with us. We are thrilled to hear that you enjoyed our clean and pet-friendly hotel, as well as our convenient location and good vibes. It's great to know that you also appreciated our breakfast offerings during your stay. We hope to welcome you back again in the future
1.0分
朋友出游
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The staff was very rude upon arrival. We got a room and the toilet was broke, they did not move our room and denied us a refund. Following that, told us we had to get out of the lobby.
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酒店回复: We apologize for your negative experience during your stay. Ensuring a welcoming and respectful and we regret that we fell short in this regard. Your feedback about the staff's rudeness is concerning, and we will address this with our team to ensure it does not happen again. We understand your concerns
4.0分
家庭亲子
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The room was nice and clean in a quiet area. The only thing I would have liked was more of a selection at breakfast. They had waffles, biscuits, sausage gravy, sausage links, bread/bagels and muffins. There was also some cereal available. It would have been nice to have hard boiled eggs/yogurt and/or even a plain gravy for the biscuits because I am on a pork free diet. But overall, I enjoyed a waffle and coffee. Not too bad.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Fort Walton Beach Baymont Inn. We sincerely appreciate and value your feedback as a guest. sorry
3.0分
家庭亲子
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Our sheets were not changed the entire time we were there. We stayed 4 nights, and no one came to change our sheets. We had to go to the front desk to get fresh towels
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Fort Walton Beach Baymont Inn. We sincerely appreciate and value your feedback as a guest. sorry we proved room service up on request
2.0分
家庭亲子
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When I arrived, it was definitely not what I expected. It certainly did not look like with a picture showed. I was told though if I canceled I would be charged $100 so at that point I said I guess I’m stuck staying. The room was not very clean. I honestly couldn’t sleep because I was scared of bedbugs or just felt gross.! The bedding seem clean but the bed around it wasn’t for the shower or the chair and the desk! I certainly would’ve stayed somewhere else if I known, especially doing this trip, spontaneously and little money as a single mother
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酒店回复: We apologize for your negative experience during your stay. Ensuring a welcoming and respectful and we regret that we fell short in this regard. Your feedback , and we will address this with our team to ensure it does not happen again. We understand your concerns the safety and comfort of our guests. Your experience does not reflect our usual standards, and we appreciate you bringing these matters to our attention. We hope to provide you with a more positive experience in the future. Thank you for your. Management
预订酒店很顺利,但入住体验却令人失望。网上的照片具有误导性,服务也没有达到预期。我们到达时,他们要求额外支付100美元的损坏押金。
房间里有霉味,而且相当潮湿——从地板到床上用品和各种表面都感觉湿漉漉的。很明显,这不是清洁问题造成的。我们惊讶地发现房间里没有洗发水、洗手液、卫生纸,只提供了一条毛巾和一块洗脸布。尽管酒店宣传最近刚翻新过,但房间里却有油漆剥落、马桶和浴缸都有污渍。
经理们不帮忙,而且态度很粗鲁。早餐本应在早上6:30到9:30供应,但实际上开始得更晚,结束得更早。8:30以后,他们就没有再补充早餐食物了。最糟糕的是,酒店外面有很多无家可归的人,他们在附近游荡并乞讨,这让我们感到很不舒服。
当我向经理提出这些问题时,他们承认了情况,但似乎不太在意。我强烈建议您要么省下这笔钱,要么多花一点钱住一家更好的酒店。这次经历真的太令人失望了!如果可以的话,我真想给它零星差评!
舒服的
休息的好地方,早餐还不错,但可以更好,没有香肠或鸡蛋,只有水果、麦片和华夫饼
房间很脏,墙壁上有污渍,气味难闻,但工作人员非常友好。
房间清洁很差,床上用品很脏,早餐时间很短。
Not so much
The place was empty except the one car where a man seemed to be sleeping in his car. The attendant would only show us one room ? There were drug deals going on in the back. Not safe at all. Don’t stay here. It’s not safe
From here, it is only a couple mile drive to Beautiful Fort Walton Beach. The staff was friendly and overall clean place. The room was nice and the bed was wonderful. My only complaint is that the corners were not kept that clean in the room and there were some little bugs or insects on the dresser.
The staff was very rude upon arrival. We got a room and the toilet was broke, they did not move our room and denied us a refund. Following that, told us we had to get out of the lobby.
The room was nice and clean in a quiet area. The only thing I would have liked was more of a selection at breakfast. They had waffles, biscuits, sausage gravy, sausage links, bread/bagels and muffins. There was also some cereal available. It would have been nice to have hard boiled eggs/yogurt and/or even a plain gravy for the biscuits because I am on a pork free diet. But overall, I enjoyed a waffle and coffee. Not too bad.
Our sheets were not changed the entire time we were there. We stayed 4 nights, and no one came to change our sheets. We had to go to the front desk to get fresh towels
When I arrived, it was definitely not what I expected. It certainly did not look like with a picture showed. I was told though if I canceled I would be charged $100 so at that point I said I guess I’m stuck staying. The room was not very clean. I honestly couldn’t sleep because I was scared of bedbugs or just felt gross.! The bedding seem clean but the bed around it wasn’t for the shower or the chair and the desk! I certainly would’ve stayed somewhere else if I known, especially doing this trip, spontaneously and little money as a single mother