明明酒店很多房间,非要给我一个靠着Laundry Room. 房间马桶还有卫生纸在里面。好恐怖!下次不要差那么一点,住旁边的Holiday Inn Express吧!
点评来源 Trip.com
5.0分
其他
原文
翻译提供方:Google
非常棒的舒适房源,一切设施都触手可及
酒店回复: Thank you so much for the kind words and great review!
4.0分
其他
原文
翻译提供方:Google
非常好的物业
酒店回复: Homero,Gracias por tu gran teview
4.0分
其他
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The rooms were spacious and well kept. They were also very quiet and I slept very well. I do think the WiFi could be enhanced to provide more consistent reliability.
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酒店回复: Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed the spacious and well-kept rooms, and that you had a restful stay with us.We appreciate your comments regarding the WiFi. Providing a reliable and seamless connection is important to us, and we’re currently reviewing options to improve this experience for our guests.We hope to welcome you back soon and offer an even better stay next time!
3.0分
家庭亲子
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Staff was excellent. Facility has seen its better days. Good for 1 night. I would not stay there again. HVAC sounds like a F-16 taking off throughout the night. Didn't have a shower curtain when we arrived but staff member took care of that. TV wouldn't connect the first night, but staff connected. Football Saturday night no one could get the TV online. Parking lot full in the morning so it still must be making money.
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酒店回复: Thank you for taking the time to share your feedback. We’re very glad to hear that our staff made a positive impression and were quick to assist with the issues you encountered — providing a shower curtain and helping with the TV connection.We truly regret that the condition of our facilities and the HVAC noise disrupted your stay. Your comments highlight areas we are actively working on improving, and reviews like yours help us prioritize these updates. We also understand how important it is to have reliable amenities, especially during high-demand nights like football Saturdays, and we apologize for the inconvenience.While we’re sorry to hear you wouldn’t return, we do appreciate your honest input and hope you’ll reconsider us in the future as we continue to make improvements.
2.0分
其他
Staff was very pleasant. It is not a property I would bring my children or wife. It is tired and just sketchy.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear that you found our staff pleasant — providing warm and welcoming service is something we take pride in.We’re sorry to learn, however, that the overall condition of the property did not meet your expectations. Your comments regarding the atmosphere and upkeep are taken seriously, and we truly appreciate your honesty. We are continuously working to improve our facilities, and your insights help us focus our efforts where they’re needed most.Should your travels bring you back to the area, we hope you’ll consider giving us another opportunity to provide a more comfortable experience.Best regards-Super 8 Team
3.0分
其他
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Not so great start
It took 15 minutes just to get in the room. The staff was very apologetic and tried so many different ways to get us in our room. Re-loaded info on card, was trying to change batteries on door lock, jimmy it with a screwdriver... then finally used a lock out device. It was a first, and after that things went smoothly. Only real complaint was the stale musty smell of the room... but at least it did not smell like **** like in the hallway. The place was clean, a bit dated, but cudos on cleanliness.
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酒店回复: Thank you for sharing your experience with us. We sincerely apologize for the delay you experienced getting into your room — we understand how frustrating that must have been, especially after a long day. We're glad our team stayed persistent and worked through every possible solution to get you settled in, and we truly appreciate your patience throughout the process.We’re also grateful for your kind words about our staff and the cleanliness of the room — we know how important that is. That said, we’re sorry to hear about the musty smell and the hallway odor. Your comments help us identify areas for improvement, and we’ll be following up with our housekeeping and maintenance teams to address these concerns.We hope the rest of your stay was comfortable, and we’d love the chance to welcome you back with an even smoother experience next time.
5.0分
其他
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Staff wprking at check in was friendly and amazing! Room is very clean and spacious, which is nice. There is a weird, strong smell, that we couldn't figure out...but overall a great stay!!
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that our front desk team made a great impression and that you enjoyed your clean and spacious room. We appreciate you bringing the unusual smell to our attention — we’ll definitely look into it to ensure an even better experience for future guests. We're so glad to know you had an overall great stay and hope to welcome you back again soon!
5.0分
其他
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Wishing for more
We were hoping for waffles, or eggs and sausage but it was toast and cereal. Husband thought the bed was good I thought the bed was hard. The room smelled very musty.
酒店回复: Thank you for staying with us.
4.0分
其他
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Comfy and cozy, all you could need for a stop over
Room was clean and comfortable, AC worked great, employees were wonderful and personable. Breakfast was all you could need for options. Lots of restaurant and shopping options across the street (but not walkable, no sidewalks or crosswalks at the intersection). Would stay here again, worth the price!
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酒店回复: Thank you so much for your kind and thoughtful review! We're delighted to hear that you enjoyed your clean and comfortable room, appreciated the efficient AC, and had such positive interactions with our wonderful team—your comments mean a lot to us.It's also great to know that our breakfast options met your expectations and that you found the nearby dining and shopping convenient, even if the walkability could be improved. We truly value your feedback and will keep that in mind as we continuously look for ways to enhance our guests' experience.We’re so glad to hear you’d stay with us again—it was a pleasure having you, and we look forward to welcoming you back in the future!
明明酒店很多房间,非要给我一个靠着Laundry Room. 房间马桶还有卫生纸在里面。好恐怖!下次不要差那么一点,住旁边的Holiday Inn Express吧!
非常棒的舒适房源,一切设施都触手可及
非常好的物业
The rooms were spacious and well kept. They were also very quiet and I slept very well. I do think the WiFi could be enhanced to provide more consistent reliability.
Staff was excellent. Facility has seen its better days. Good for 1 night. I would not stay there again. HVAC sounds like a F-16 taking off throughout the night. Didn't have a shower curtain when we arrived but staff member took care of that. TV wouldn't connect the first night, but staff connected. Football Saturday night no one could get the TV online. Parking lot full in the morning so it still must be making money.
Staff was very pleasant. It is not a property I would bring my children or wife. It is tired and just sketchy.
Not so great start
It took 15 minutes just to get in the room. The staff was very apologetic and tried so many different ways to get us in our room. Re-loaded info on card, was trying to change batteries on door lock, jimmy it with a screwdriver... then finally used a lock out device. It was a first, and after that things went smoothly. Only real complaint was the stale musty smell of the room... but at least it did not smell like **** like in the hallway. The place was clean, a bit dated, but cudos on cleanliness.
Staff wprking at check in was friendly and amazing! Room is very clean and spacious, which is nice. There is a weird, strong smell, that we couldn't figure out...but overall a great stay!!
Wishing for more
We were hoping for waffles, or eggs and sausage but it was toast and cereal. Husband thought the bed was good I thought the bed was hard. The room smelled very musty.
Comfy and cozy, all you could need for a stop over
Room was clean and comfortable, AC worked great, employees were wonderful and personable. Breakfast was all you could need for options. Lots of restaurant and shopping options across the street (but not walkable, no sidewalks or crosswalks at the intersection). Would stay here again, worth the price!