Rooms were a bit dirty and run down, upholstery needs cleaned badly and kitchen still had food on dishes. No trash bags in rooms and maid service never came to room for the 3 days we were there. Breakfast was okay and different every morning. The dinning area needs updated and cleaned better. Pool needs to be cleaned better. The front desk clerk was amazing though.got us the extra towels needed, ice and anything else.
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酒店回复: On behalf of the entire Homewood Suites Baton Rouge team, we sincerely thank you for taking the time to share your review. Your feedback is invaluable and will be shared with our staff and management as we continue to learn from our guests’ experiences and find new ways to make Homewood Suites Baton Rouge the best choice for all accommodations.We truly appreciate you choosing to stay with us, and we look forward to welcoming you back on your next visit.
3.0分
情侣出游
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I've stayed here many many times for years. Bottom line, it is aging, and the room I was given this time was REALLY showing age, and should not be used in that condition. It's been a great hotel, but the slow trend down has escalated, and I won't stay there again.
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酒店回复: On behalf of the entire Homewood Suites Baton Rouge team, we sincerely thank you for taking the time to share your review. Your feedback is valuable and will be shared with our staff and management as we continue to learn from our guests’ experiences and find new ways to make Homewood Suites Baton Rouge the best choice for all accommodations.We truly appreciate you choosing to stay with us, and we look forward to welcoming you back on your next visit.
2.0分
其他
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The AC unit was separated from the wall at the floor and it left a 6inch hole in the wall- unsafe for babies who crawl. The internet was down so tvs did not work- maintenance was “on it”. There were Stains on the armrests of the chair, stains on the bedroom floors, crumbs on the room floor, leftover trash from previous tenant, bathtub was peeling and had stains, refrigerator was rusted on the outside, hallways stained and there were dirty floors throughout the building. Staff was kind and helpful and understanding in giving us our full refund. Rooms should be Checked before new guests arrive.
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酒店回复: On behalf of the entire Homewood Suites Baton Rouge team, we sincerely thank you for taking the time to share your review. Your feedback is truly valuable and will be shared with our staff and management as we continue to learn from our guests’ experiences and find new ways to make Homewood Suites Baton Rouge the best choice for all accommodations.We greatly appreciate you choosing to stay with us, and we look forward to the opportunity to redeem ourselves and provide you with a more enjoyable experience on your next visit.
1.0分
家庭亲子
Please do not stay in this property. It is dirty, has mold issues, and is falling apart.
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酒店回复: On behalf of the entire Homewood Suites Baton Rouge team, we sincerely thank you for taking the time to share your review. Your feedback is valuable and will be shared with our staff and management as we continue to learn from our guests’ experiences and find new ways to make Homewood Suites Baton Rouge the best choice for all accommodations. We truly appreciate you choosing to stay with us, and we look forward to welcoming you back on your next visit.
4.0分
其他
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This is a great hotel and a perfect stop for our trips from AL to TX. We always ask for a ground level room since we travel with 3 French Bulldogs. We usually get the room we want, but not this trip. The 2nd floor room was great, but inconvenient.
2.0分
其他
No hand soap in the bathroom. There was a beeping noise in the kitchen that maintenance was suppoased t
希尔顿酒店,一如既往的精彩体验!
酒店位置还算不错,员工也基本礼貌周到,但酒店本身感觉像是几十年都没翻新过。地毯又旧又脏,家具陈旧破损。空调整晚都在发出嘎嘎的噪音。床上没有合适的枕头。我们住了三晚,房间都没打扫过。第一晚因为马桶冲不了水,我们不得不换房间。这家酒店不值这个价,估计只是因为地理位置好才有人再次入住。
房间很脏,到处都是虫子!工作人员确实给我换了房间,但总的来说,这家酒店很差劲,我不会再住,也不会推荐给别人。
巴吞鲁日的优质酒店
套房非常干净,热水充足,而且很安静。床很舒服,早餐很美味。我很满意。
Needs updated and cleaned.
Rooms were a bit dirty and run down, upholstery needs cleaned badly and kitchen still had food on dishes. No trash bags in rooms and maid service never came to room for the 3 days we were there. Breakfast was okay and different every morning. The dinning area needs updated and cleaned better. Pool needs to be cleaned better. The front desk clerk was amazing though.got us the extra towels needed, ice and anything else.
I've stayed here many many times for years. Bottom line, it is aging, and the room I was given this time was REALLY showing age, and should not be used in that condition. It's been a great hotel, but the slow trend down has escalated, and I won't stay there again.
The AC unit was separated from the wall at the floor and it left a 6inch hole in the wall- unsafe for babies who crawl. The internet was down so tvs did not work- maintenance was “on it”. There were Stains on the armrests of the chair, stains on the bedroom floors, crumbs on the room floor, leftover trash from previous tenant, bathtub was peeling and had stains, refrigerator was rusted on the outside, hallways stained and there were dirty floors throughout the building. Staff was kind and helpful and understanding in giving us our full refund. Rooms should be Checked before new guests arrive.
Please do not stay in this property. It is dirty, has mold issues, and is falling apart.
This is a great hotel and a perfect stop for our trips from AL to TX. We always ask for a ground level room since we travel with 3 French Bulldogs. We usually get the room we want, but not this trip. The 2nd floor room was great, but inconvenient.
No hand soap in the bathroom. There was a beeping noise in the kitchen that maintenance was suppoased t