酒店回复: Dear Miguel,We sincerely apologize for the strong smoke odor you encountered this is certainly not the environment we want our guests to experience. Your feedback has been shared with our housekeeping and maintenance teams to address the issue promptly, including deep cleaning or replacing the affected carpet. We hope to have the opportunity to provide a fresher, more comfortable stay in the future.Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方：Google
超出预期
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酒店回复: Dear Carina,Thank you for your kind words. We are delighted to know your stay exceeded expectations. Providing a welcoming and comfortable experience is always our goal, and it is wonderful to hear this reflected in your visit. We look forward to hosting you again for another enjoyable stay.Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方：Google
美丽的
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酒店回复: Dear Elliot,Thank you for your wonderful feedback. We are excited that your time with us was so amazing!Our team endeavors to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager
1.0分
其他
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Never would stay.
We pulled into the parking lot and there were many ladies not fully clothed walking around. Then we drove around to the back to turn around and leave(the back where the rest of the rooms are) and there was an active drug deal going down. I had to go back and forth with the hotel for a refund which they finally gave me.
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酒店回复: Dear Meagan,We are very concerned to hear about the situation you described in the parking area and the overall impression it left. Safety and a welcoming environment are essential for every guest, and your comments will be carefully reviewed with the management team. We appreciate you voicing these concerns, as they highlight important areas that require attention. Our goal remains to provide a secure and comfortable stay for all who choose our property.Sincerely, Hotel Manager
2.0分
其他
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Room need quality control checks
Check in was fine, but the room Key card didn’t work which means returning to lobby from 2nd floor for reissue of new key card. Major issues were: (1) the shower head had mold and mineral buildup, (2) the diverter knob to switch water from tub pipe to shower head was broken, (3) had to use a cup to rinse off, (4) there was hair leftover in a couple towels, and (5) bedroom sheet had a burn hole in it.
4.0分
商务出差
Very good hotel for the price.
No frills hotel. Better than most super 8. Very clean. Very layed back. Wull stay again when in the area.
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酒店回复: Dear abelardo,Thank you for your thoughtful review. We are glad to know you found the hotel clean, comfortable, and a good value for the price. It is great to hear that the relaxed atmosphere added to your stay and that you would choose us again when in the area. Your feedback means a lot, and we look forward to welcoming you back for another pleasant visit.Sincerely, Hotel Manager
2.0分
其他
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It was quick and cheap, but there were tiny blood splatters on the walls and a wasp randomly showed up in the room. One of the rooms smelt strongly perfumed. Front desk attendant was very sweet.
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酒店回复: Dear Kailee,We are very sorry you found marks on the wall, a strong fragrance in one room, and a wasp inside. We have deep cleaned and repainted, refreshed our scent policy, and scheduled licensed pest service with sealing of entry points. Your note about value is appreciated. We look forward to providing a cleaner and calmer stay next time.Sincerely, Hotel Manager
3.0分
商务出差
Cleanliness is not good, rest room got clogged, no proper reply from reception.
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酒店回复: Dear Azmatullah,Thank you for your feedback. We are concerned to hear about the issues you experienced with cleanliness, the restroom, and the responsiveness at reception. Your comments are very important and will be shared with our housekeeping, maintenance, and front desk teams to address these concerns promptly. Providing clean rooms, functional amenities, and attentive service is a priority, and your perspective will help us make improvements. We will work toward creating a better stay in the future.Sincerely, Hotel Manager
服务太棒了！！！！员工很友好，地方也很干净安静。
租房的好地方
地毯上有很浓的香烟味或其他烟味。
超出预期
美丽的
Never would stay.
We pulled into the parking lot and there were many ladies not fully clothed walking around. Then we drove around to the back to turn around and leave(the back where the rest of the rooms are) and there was an active drug deal going down. I had to go back and forth with the hotel for a refund which they finally gave me.
Room need quality control checks
Check in was fine, but the room Key card didn’t work which means returning to lobby from 2nd floor for reissue of new key card. Major issues were: (1) the shower head had mold and mineral buildup, (2) the diverter knob to switch water from tub pipe to shower head was broken, (3) had to use a cup to rinse off, (4) there was hair leftover in a couple towels, and (5) bedroom sheet had a burn hole in it.
Very good hotel for the price.
No frills hotel. Better than most super 8. Very clean. Very layed back. Wull stay again when in the area.
It was quick and cheap, but there were tiny blood splatters on the walls and a wasp randomly showed up in the room. One of the rooms smelt strongly perfumed. Front desk attendant was very sweet.
Cleanliness is not good, rest room got clogged, no proper reply from reception.