Staff was really great. The building and room are just a little beat up, but very clean. This was a great value
展开
酒店回复: Thank you, Keith, for sharing your feedback! We’re so glad to hear you found our team great and your room clean and comfortable. We appreciate your comments about the building and are continuously working on improvements. We’re happy you enjoyed the value of your stay and hope to welcome you back soon!Warm regards,Georgina BeamGeneral ManagerHawthorn Suites by Wyndham Bloomington
4.0分
家庭亲子
All went well, clean, comfortable, just wish there was a 2nd waffle maker for breakfast😆 (1 is not enough when there are lots of families).
展开
酒店回复: Thank you, Lupe! We’re delighted to hear that you found your stay clean and comfortable. We truly appreciate your fun and helpful feedback about breakfast — a second waffle maker is a great suggestion, especially on busy mornings! We’ll be sure to review this with our team. We hope to welcome you and your family back soon for another enjoyable stay!Warm regards,Georgina BeamGeneral ManagerHawthorn Suites by Wyndham Bloomington
5.0分
其他
展开
Literally EVERYTHING was far and above a 5 star rating !!!! Especially the reception desk hosts in Sunday Sept.28th. We left a bad experience at a different hotel and were able to get booked here on very short notice with minimal waiting while rooms were prepared. Between the awesome front desk to the amazing housekeeping staff everyone there deserves a raise and acknowledgement of their presence. The ONLY thing I would change is that I wish we would have booked with them 1st !!!!!!!
展开
酒店回复: Wow — thank you so much, Mary! Your kind words truly made our day. We’re thrilled that our front desk and housekeeping teams helped turn your trip around and provided such a positive experience after a rough start elsewhere. I’ll be sure to share your compliments with the entire staff — they’ll be so proud to hear this! We’re honored you chose to stay with us and hope to welcome you back again soon (this time as your first choice!).Warm regards,Georgina BeamGeneral ManagerHawthorn Suites by Wyndham Bloomington
4.0分
其他
展开
OK experience
Staff was very nice and tried to be accommodating. There were a few mishaps during the trip but they all were addressed and compensation was given
展开
酒店回复: Thank you, Mary Ann, for sharing your feedback. I’m glad to hear our staff provided kind and accommodating service and that any mishaps during your stay were promptly addressed. We truly appreciate your understanding and the opportunity to make things right. We hope to welcome you back soon for an even smoother experience.Warm regards,Georgina BeamGeneral ManagerHawthorn Suites by Wyndham Bloomington
4.0分
其他
It was convenient to stay in over family weekend at ISU. I like it had a fridge and microwave since we were there all weekend
展开
酒店回复: Thank you, Kristi! We’re so glad you chose to stay with us for ISU Family Weekend and that our in-room fridge and microwave made your visit more convenient. We hope you and your family had a great weekend together and look forward to welcoming you back next time you’re in Bloomington!Warm regards,Georgina BeamGeneral ManagerHawthorn Suites by Wyndham Bloomington
4.0分
其他
展开
The staff member who checked us in was great. Friendly and helpful. Later in the evening we went to the bar and the bartender was great.
The only issue is the light over the make-up mirror did not work.
展开
酒店回复: Dear Rebecca,Thank you so much for your kind review! We’re thrilled to hear that both our front desk and bar staff made such a positive impression during your stay — I’ll be sure to pass along your compliments.I appreciate you letting us know about the light over the make-up mirror not working; our maintenance team has been notified to ensure it’s promptly repaired.We’re grateful for your feedback and hope to welcome you back to Hawthorn Suites Bloomington soon!Warm regards,Georgina BeamGeneral Manager
5.0分
其他
展开
Can't go wrong here
Made a quick stop here before continuing on to our destination. Our room was very spacious and I could see how it would be nice for longer stays. It was located right off of 55 so easy access. Looked like a nice area with food options close. We appreciated that breakfast opened at 6am on weekdays so we could eat early and get on the road. Great breakfast options with eggs, sausage- both pork and turkey, potatoes, biscuits and gravy, cereal, pastries, yogurt, waffle maker, and juices. We enjoyed our stay and would stay here again.
展开
酒店回复: Dear Jeff,Thank you so much for your wonderful review! We’re delighted to hear you enjoyed your spacious room, convenient location, and our early breakfast options — perfect for guests hitting the road. It’s great to know our variety of breakfast items helped start your day off right.We truly appreciate your kind words and are so glad you’d choose to stay with us again. We look forward to welcoming you back to Hawthorn Suites Bloomington on your next visit!Best regards,Georgina BeamGeneral Manager
房间很大、很干净、服务态度不错
环境：干净
设施：可以
我出差的时候选了这家酒店，因为它离我工作的地方很近。另外，房间也很大很舒适。
酒店维护得不太好，早餐区空荡荡的，而且品种单一。我只住了两天，第一天我提前一个小时下楼，咖啡已经喝完了。我等了很久，他们也没把咖啡放回去，而且早餐还有一个小时才结束。房间地板很脏，所以你不能赤脚在房间里走动。厨房里只有几件脏兮兮的餐具。更糟糕的是，我有三笔看似酒店进行的交易，他们说这些交易他们不承认，也没有进行过，但却以酒店的名义在我的信用卡上消费了。所以，就服务和体验而言，这是我住过的最差的酒店。我完全不推荐这家酒店。
Staff was really great. The building and room are just a little beat up, but very clean. This was a great value
All went well, clean, comfortable, just wish there was a 2nd waffle maker for breakfast😆 (1 is not enough when there are lots of families).
Literally EVERYTHING was far and above a 5 star rating !!!! Especially the reception desk hosts in Sunday Sept.28th. We left a bad experience at a different hotel and were able to get booked here on very short notice with minimal waiting while rooms were prepared. Between the awesome front desk to the amazing housekeeping staff everyone there deserves a raise and acknowledgement of their presence. The ONLY thing I would change is that I wish we would have booked with them 1st !!!!!!!
OK experience
Staff was very nice and tried to be accommodating. There were a few mishaps during the trip but they all were addressed and compensation was given
It was convenient to stay in over family weekend at ISU. I like it had a fridge and microwave since we were there all weekend
The staff member who checked us in was great. Friendly and helpful. Later in the evening we went to the bar and the bartender was great.
The only issue is the light over the make-up mirror did not work.
Can't go wrong here
Made a quick stop here before continuing on to our destination. Our room was very spacious and I could see how it would be nice for longer stays. It was located right off of 55 so easy access. Looked like a nice area with food options close. We appreciated that breakfast opened at 6am on weekdays so we could eat early and get on the road. Great breakfast options with eggs, sausage- both pork and turkey, potatoes, biscuits and gravy, cereal, pastries, yogurt, waffle maker, and juices. We enjoyed our stay and would stay here again.