酒店回复: Dear Guest,Thank you for your feedback. We regret that the condition and cleanliness of your room did not meet expectations. Your comments regarding the bedding, bathroom, and overall maintenance, as well as the lack of soundproofing, are very concerning and will be addressed with our team. We appreciate you bringing these issues to our attention and apologize for the disappointment you experienced.Thank You,Suburban Studios Chester I-95
4.0分
其他
原文
翻译提供方：Google
离高速公路很近，非常方便，自动售货机有甜饮料（水果宾治）和咖啡，还可以，但仅此而已
3.0分
商务出差
Some tandom ppl knocked on the door while i was at work and my wife was alone. Didn't appreciate that but hotel was clean and staff was friendly
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酒店回复: Dear Sum,Thank you for your feedback. We sincerely apologize for the incident you mentioned and take the safety of our guests very seriously. We’re glad to hear that you found the hotel clean and the staff friendly. We will review our procedures to prevent such situations in the future. Your concerns are important to us, and we hope to provide a safer and more comfortable experience on your next visit.Kind Regards,Suburban Studios Chester I-95
5.0分
情侣出游
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Excellent location , everything clean & ready for us when we arrived. House keeping very friendly and professional. Front desk was great in check in and departure.
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酒店回复: Dear Edwards,Thank you for your feedback. We’re pleased to hear that you found our location convenient and your room clean and ready upon arrival. It’s great to know our housekeeping and front desk teams provided a professional and friendly experience.We look forward to welcoming you back on your next visit.Thank You,Suburban Studios Chester I-95
5.0分
其他
I came from another hotel nearby, and it was gross! This place was amazing. Clean, friendly staff. They came in and cleaned my room every single day.
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酒店回复: Dear David,Thank you for sharing your experience. We’re delighted to hear that you found our hotel clean and enjoyed the daily housekeeping service. It’s also wonderful to know that our staff made a positive impression.We look forward to welcoming you back for another great stay.Thank You,Suburban Studios Chester I-95
1.0分
其他
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Nope
The bathtub felt like a hard sponge, it was squishy under, felt like a funhouse. The air conditioner sounded like a jet, there were people drinking by my car. Horrible experience, was quick pick from online traveling with pets or I would not have stayed
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酒店回复: Dear Guest,Thank you for taking the time to share your experience. We regret to hear about the concerns you encountered during your stay, including the bathtub, air conditioning noise, and activity near the parking area. Your feedback is essential, and we will review these issues with our team to address them where possible. We understand your disappointment and apologize for not meeting expectations. We hope to have the chance to provide you with a much better experience in the future.Sincerely,Suburban Studios Chester I-95
5.0分
其他
Place was clean. Pretty quiet. Had issue finding parking when I first arrived but not afterwards.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re pleased to hear you enjoyed the clean and quiet environment during your stay. We appreciate your understanding regarding the initial parking challenge and are glad it was resolved. Your comments are valuable to us, and we look forward to welcoming you back for another comfortable and hassle-free visit.Thank You,Suburban Studios Chester I-95
5.0分
其他
Clean atmosphere my room was very clean and smelled great. Housekeeping was amazing.
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酒店回复: Dear Carla,Thank you for your feedback. We’re delighted to hear that you enjoyed the cleanliness and atmosphere of your room, and that our housekeeping team made a positive impression. We look forward to welcoming you back for another great stay.Thank You,Suburban Studios Chester I-95
5.0分
其他
Great Choice
Clean!!!! Clean !!!! Clean!!! Will definitely stay here again and again !!! Not one single complaint
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酒店回复: Dear Guest,Thank you for your excellent feedback! We’re thrilled to know you found everything exceptionally clean and had such a positive experience. It’s great to hear we met your expectations, and we truly appreciate your kind words. We look forward to welcoming you back for many more stays in the future.Thank You,Suburban Studios Chester I-95
1.0分
商务出差
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Terrible experience at this hotel. The room had a roach infestation with what looked like a nest in the corner. There was no elevator, which made carrying luggage upstairs a nightmare. When I asked for a refund, they refused. Definitely not worth the money—avoid this place at all costs.
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酒店回复: Dear Guest,We apologize for the experience you had during your stay. The cleanliness issues you described are unacceptable and do not reflect the standards we aim to provide. We also regret the inconvenience caused by the lack of an elevator and that your refund request was not accommodated. Your concerns have been shared with our management team for review, and corrective action will be taken to prevent this in the future.Sincerely,Suburban Studios Chester I-95
过时了
被子上有一处香烟烫痕。
生锈的窗框。破裂的墙壁。你能听到邻居倒水的声音。隔音效果不好。浴缸里有头发。
离高速公路很近，非常方便，自动售货机有甜饮料（水果宾治）和咖啡，还可以，但仅此而已
Some tandom ppl knocked on the door while i was at work and my wife was alone. Didn't appreciate that but hotel was clean and staff was friendly
Excellent location , everything clean & ready for us when we arrived. House keeping very friendly and professional. Front desk was great in check in and departure.
I came from another hotel nearby, and it was gross! This place was amazing. Clean, friendly staff. They came in and cleaned my room every single day.
Nope
The bathtub felt like a hard sponge, it was squishy under, felt like a funhouse. The air conditioner sounded like a jet, there were people drinking by my car. Horrible experience, was quick pick from online traveling with pets or I would not have stayed
Place was clean. Pretty quiet. Had issue finding parking when I first arrived but not afterwards.
Clean atmosphere my room was very clean and smelled great. Housekeeping was amazing.
Great Choice
Clean!!!! Clean !!!! Clean!!! Will definitely stay here again and again !!! Not one single complaint
Terrible experience at this hotel. The room had a roach infestation with what looked like a nest in the corner. There was no elevator, which made carrying luggage upstairs a nightmare. When I asked for a refund, they refused. Definitely not worth the money—avoid this place at all costs.