酒店回复: Dear Martinus,Thank you for sharing your review. It is wonderful to know that your stay was a good experience overall and left a positive impression. We appreciate your comments and hope to welcome you back for another visit that is just as enjoyable.
5.0分
家庭亲子
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We loved our room and my son loved the pool. The only thing we found wrong was we found a half eaten granola bar in our room but that’s it. Bed was very comfy, definetly will stay again in the future!
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酒店回复: Dear Amanda,Thank you for sharing your feedback. It's delightful to hear that you loved your room and that your son enjoyed our pool. We appreciate your note about the oversights in room cleaning and assure you it will be addressed. We're glad to hear that you found the bed to be comfortable and look forward to welcoming you back in the future. Safe travels until then!
4.0分
其他
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Room was nice and clean. Staff at front desk was amazing. Need to clean the pool. It was disgusting. Dirty water and the water slide is filthy. Area around the pool is unsafe when wet. I watched numerous kids fall because it is so slippery when it is wet!
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酒店回复: Dear Sherri,Thank you for sharing your feedback. We’re glad to hear you enjoyed your room and had such a positive experience with our front desk team. We sincerely apologize for the condition of the pool and the safety concerns you observed. Your comments are very important, and we’ll share them with our maintenance team to address the cleanliness and improve the safety of the pool area. We appreciate you bringing this to our attention and hope to welcome you back for a much better experience.
5.0分
其他
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Friendly staff, nice facilities. I really enjoyed the pool and the room. I had grandchildren visiting and they encouraged my use of the pool for them. Some places I've stayed only want the clients to use the pool, not the visitors.
5.0分
家庭亲子
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Excellent beds, air conditioning, parking. Handicapped accessible room had the best accessibility I've seen in a hotel. 4 handicap bars in the bath tub, a shower chair, two handicap bars near the toilet, enough room to maneuver a wheelchair in the bathroom and a phone above the toilet. They also have roll-away shower rooms but I chose the tub. The TV wasn't connected to the Internet but that's because the entire hotel is having new TVs installed today! There were 5 geek squad vans parked outside so I guess they bought the new TVs from Best Buy.
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酒店回复: Dear Jane,Thank you for sharing such detailed feedback about your stay. It’s encouraging to hear that our accessibility features and the overall comfort of your room met your needs so well. The improvements to our TV system are part of ongoing updates to enhance our guest experience, and your observations about the rollout are appreciated. We look forward to welcoming you back to Delta Hotels by Marriott Fargo in the future.
3.0分
其他
The room was not clean enough. Beds are not comfortable, or old they need to renovate the rooms and focus more on housekeeping.
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酒店回复: Dear Moe,While we always appreciate guest feedback, we are sorry to hear about any disappointment you faced during your time with us, and we apologize for any aspects of your stay that were anything other than exceptional. We will certainly share your concerns with our team, as we are always working to improve the guest experience. Thank you for reaching out, and we hope you will give us another opportunity to show you our true value.
5.0分
家庭亲子
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Nothing but great things to say about this property and my stay. Clean and quiet even with multiple baseball teams staying. Shout out to Manny at check in - so friendly and kind and was able to get me checked in early in a great room after a long drive.
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酒店回复: We value you as our guest at Delta Hotels by Marriott Fargo. We understand the desire to get settled into our accommodations after a long drive, and it was our pleasure to assign you a clean and quiet room for your stay in Fargo. Rest assured, we'll certainly pass along your appreciation to Manny for his friendly hospitality! Come back soon!
整体感觉不错,装修有点陈旧,物有所值
很棒的酒店,工作人员非常周到。孙子们很喜欢带滑梯的泳池区,玩得很开心。
总的来说,这次住宿体验还不错。地理位置很好,去哪里都方便。我们住了四天,但按摩浴缸只有一天能用。我觉得泳池的水可以再热一点,不过我太太说她最后一天早上游泳时水温就合适了。我们入住期间酒店人手不多,但我打电话过去的时候都能及时得到帮助,这点挺好的。
建议:
- 房间里需要更多(或者更大)的垃圾桶。
- 房间里需要配备回收垃圾桶。
- 酒店每层楼都需要增设垃圾桶和回收垃圾桶。例如,每部电梯旁、制冰机/饮水机附近、主楼层入口(室内外)都可以放。
- 酒店每层楼都需要配备回收垃圾桶。
很好
We loved our room and my son loved the pool. The only thing we found wrong was we found a half eaten granola bar in our room but that’s it. Bed was very comfy, definetly will stay again in the future!
Room was nice and clean. Staff at front desk was amazing. Need to clean the pool. It was disgusting. Dirty water and the water slide is filthy. Area around the pool is unsafe when wet. I watched numerous kids fall because it is so slippery when it is wet!
Friendly staff, nice facilities. I really enjoyed the pool and the room. I had grandchildren visiting and they encouraged my use of the pool for them. Some places I've stayed only want the clients to use the pool, not the visitors.
Excellent beds, air conditioning, parking. Handicapped accessible room had the best accessibility I've seen in a hotel. 4 handicap bars in the bath tub, a shower chair, two handicap bars near the toilet, enough room to maneuver a wheelchair in the bathroom and a phone above the toilet. They also have roll-away shower rooms but I chose the tub. The TV wasn't connected to the Internet but that's because the entire hotel is having new TVs installed today! There were 5 geek squad vans parked outside so I guess they bought the new TVs from Best Buy.
The room was not clean enough. Beds are not comfortable, or old they need to renovate the rooms and focus more on housekeeping.
Nothing but great things to say about this property and my stay. Clean and quiet even with multiple baseball teams staying. Shout out to Manny at check in - so friendly and kind and was able to get me checked in early in a great room after a long drive.