酒店回复: Dear Guest,Thank you! We're glad to hear you had a very good experience. We hope to welcome you back soon!Sincerely, Hotel Manager
5.0分
家庭亲子
原文
翻译提供方：Google
百分百推荐。房间干净整洁。入住体验愉快，我很享受。
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酒店回复: Dear Guest,Thank you for your kind feedback. We’re delighted to hear you had a pleasant stay and found the room clean. We truly appreciate your recommendation and look forward to welcoming you back again soon.Sincerely,Hotel Manager
5.0分
其他
原文
翻译提供方：Google
服务一流。房间全新。价格合理。
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad you enjoyed the excellent service, your new room, and found the pricing fair. We appreciate your stay and look forward to welcoming you back again soon.Sincerely,Hotel Manager
5.0分
其他
原文
翻译提供方：Google
伟大的
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酒店回复: Dear Guest,Thank you for your kind words! We’re delighted you had an excellent stay with us and truly appreciate your feedback. We look forward to welcoming you back soon for another great experience.Sincerely, Hotel Manager
2.0分
家庭亲子
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Family of 4, 2 adults and 2 kids. We got there late and check in was smooth. When we got to our room 317 it smelled like cigarettes and had stains everywhere around the room. Went back and got a new room 319 which smelled slightly better but still had a lingering cigarette smell but it was clean and better than the last room. Would I stay here again, probably not but if you don’t mind the room smelling like cigarettes then it should be good. Breakfast was mediocre, pancakes, toast, frozen bags of sausage and biscuits, cereals, muffins and some fruit. My main feedback is the cigarette smell on the rooms.
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酒店回复: Dear Guest,Thank you for sharing your experience. We’re glad check-in was smooth and that the second room was cleaner, but we’re truly sorry for the lingering cigarette smell and the initial room condition. We also appreciate your feedback on breakfast. Your comments will help us improve the guest experience.Sincerely, Hotel Manager
3.0分
其他
Staff was great but there were a couple of dead roaches in room. It connected to outside so I get it but still
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad to hear our staff made a positive impression, but we’re very sorry for the issue with the roaches in your room. We’ll address this immediately with our housekeeping and pest-control teams to ensure a cleaner and more comfortable experience for future guests.Sincerely, Hotel Manager
5.0分
其他
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Everything was great. Water was hot. Ac was cold. Great people and location. 3rd time staying there and even got to stay in the same room from a year ago lol. Only thing is the art on the wall is of the walking bridge in Louisville, KY and that's where i live. I leave to get away from Louisville to end up seeing it on the wall. Haha. It's just funny, not really mad about it. Thank you!
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酒店回复: Dear Guest,Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed your stay, the hot water, cold AC, and our friendly team. It’s great that you could stay in the same room again! We also appreciate your humorous note about the artwork—it made us smile too.Sincerely,Hotel Manager
4.0分
其他
Over all the property and it’s staff I’d say is amazing, besides a few small things personally that I had a bad feeling towards overall a good nights stay
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酒店回复: Dear Guest,Thank you for your kind feedback! We’re glad you had a pleasant stay and appreciated our property and staff. We’re sorry for the few concerns you mentioned and appreciate your honesty. Your comments help us improve, and we look forward to welcoming you again for an even better experience.Sincerely, Hotel Manager
这家酒店价格便宜，离高速公路很近，但离市中心有点远。它就在红宝石瀑布旁边。酒店提供免费早餐，但时间有点短，从早上6点到9点。我们没赶上吃酒店的早餐。室内游泳池很不错，水温刚刚好。
我们预订了两间房，和家人一起住了一晚。这家旅馆位于州际公路附近，可以俯瞰山景。早餐很简单，有薄煎饼、咖啡和麦片。不过薄煎煎饼很好吃。房间整体来说比较干净，但有点老旧房间的味道。工作人员很友好，入住和退房手续办理得很快。早餐如果能再丰富些就更好了，但总的来说还不错。
很好
百分百推荐。房间干净整洁。入住体验愉快，我很享受。
服务一流。房间全新。价格合理。
伟大的
Family of 4, 2 adults and 2 kids. We got there late and check in was smooth. When we got to our room 317 it smelled like cigarettes and had stains everywhere around the room. Went back and got a new room 319 which smelled slightly better but still had a lingering cigarette smell but it was clean and better than the last room. Would I stay here again, probably not but if you don’t mind the room smelling like cigarettes then it should be good. Breakfast was mediocre, pancakes, toast, frozen bags of sausage and biscuits, cereals, muffins and some fruit. My main feedback is the cigarette smell on the rooms.
Staff was great but there were a couple of dead roaches in room. It connected to outside so I get it but still
Everything was great. Water was hot. Ac was cold. Great people and location. 3rd time staying there and even got to stay in the same room from a year ago lol. Only thing is the art on the wall is of the walking bridge in Louisville, KY and that's where i live. I leave to get away from Louisville to end up seeing it on the wall. Haha. It's just funny, not really mad about it. Thank you!
Over all the property and it’s staff I’d say is amazing, besides a few small things personally that I had a bad feeling towards overall a good nights stay