There was alot ofhait in the tub and barhroom area. My major concern was when i called the property with a question they tried to get me to rebook at their front drsk. He said my cost will still be about 200.00 follars which i didnt listen to him and kept my 60 dollar reservation.
loose hair in the tub a
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酒店回复: Hello Carol,Thank you for sharing your feedback. We appreciate you bringing the condition of the bathroom to our attention; cleanliness is a crucial aspect of our service. Regarding your experience with our team, we will review your comments to ensure all inquiries are handled appropriately in the future. Your insights are valuable, and we hope you will consider us again for a future stay.
2.0分
其他
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The room over all not clean. There was dried blood and smash beer caps on the ceiling. With other things just broken. The lobby of the place is a storage unit boxes everywhere and my placed furniture that is broken or extremely worn out. For the price we paid we knew it would not be done stars but the fact it was so dirty I would not stay here again.
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酒店回复: Hello Jesse B,Thank you for sharing your feedback. We appreciate your observations regarding the cleanliness and condition of the room, as well as the lobby area. Your comments will be forwarded to management for their consideration, as we continually aim to enhance our guest experience. We regret that your stay did not meet your expectations, and your input is valuable in helping us identify areas for improvement.
5.0分
其他
Great stay
Spacous room. Sitting area with couch and two chairs separated from the sleeping area by a cabinet/coutertop w/sink,microwave and fridge/frzr
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酒店回复: Hello r,Thank you for sharing your feedback about the spacious layout and amenities of your room. It’s great to hear that you enjoyed the separation between the sitting area and sleeping space, along with the conveniences provided. Your observations are valuable, and we appreciate you taking the time to highlight the features that enhance our guests’ experiences. We hope to have the opportunity to welcome you back in the future for another comfortable stay.
1.0分
情侣出游
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The property is difficult to access because of the other businesses near by. The sign to enter the property is small and wasn't visible. When entering the property, the welcome mat was filthy which foreshadowed our experience. The person behind the desk was descent. The elevator was dirty and when we arrived on the third floor, it smelled of urine or something I would describe as the smell of someone who urinated on themselves and could not bathe (I've volunteered at homes of elderly people and that is what it smelled like).When we got to the room, we noticed that there was a hole in the bathroom door as if someone had punched it. The bathroom was also disappointing. There was exposed metal to where the hair dryer once was hanging, the bar to hang the towels was not secured, the toilet and floor was dirty, and we found a bug.
This was all that was clearly visible to us. Who knows what couldn't see.
When we left out the back door to the parking lot, the doors were dirty.
I know I ordered this reservation via *******, but I expected more.
I have pictures and videos of all of this if you are interested.
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酒店回复: Hello Susanna,Thank you for sharing your detailed feedback. We appreciate you bringing these concerns to our attention, as it helps us understand areas that need improvement. The experience you've described does not reflect the standards we strive to maintain. We encourage you to share your observations with management, as they take such matters seriously and are committed to enhancing our guests' experiences in the future. Your insights are valuable in helping us achieve this goal.
1.0分
其他
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Don’t stay here
The hotel is in terrible disrepair and very dirty. Our front door was broken. The handle and the inside top lock (shocked if this passes code- I wouldn’t have stayed if my husband wasn’t with me). I noticed other doors had the same issue. ***** in bathroom, dingy towels, paint on carpet, and the list goes on. The place is pretty neat down. The housekeeper (older Indian lady was pleasant and tried to clean the room well. See pics. We only stayed because it was family weekend at Purdue and everything else was already booked.
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酒店回复: Hello Archana,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the housekeeper's efforts, and we will ensure your observations are noted for future improvements. Our guests’ experiences are important to us, and we take all feedback seriously. Please feel free to reach out to management directly if you wish to discuss your concerns further. Your insights are valuable as we continuously strive to enhance our services and facilities.
2.0分
其他
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Friendly helpful staff including front desk and housekeeping . New carpet and furniture in room .
Poor bathroom… toilet didn’t flush half the time,
sink cracked, electric outlet didn’t work, towels meager and dinghy. Also bed linens should be bleached and ironed.. they were grey and wrinkled.
I brought my own hairdryer, thank goodness . Price was right on parents weekend so would stay again.
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酒店回复: Hello Michael,Thank you for your feedback regarding your recent stay. We're pleased to hear that you found the staff friendly and our accommodations inviting. We appreciate your comments on the bathroom and linen issues; they will aid us in enhancing our overall guest experience. It’s great to know you enjoyed your stay otherwise, and we look forward to welcoming you back again next time. Your insights are valuable in helping us improve for our guests.
2.0分
家庭亲子
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Overall, the rooms are very dated. The sinks need to provide hot and cold water, both. The bathroom counters, floors and mirrors need to be cleaned up and updated.
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酒店回复: Hello Julie D,Thank you for your feedback regarding the condition of your room and the bathroom amenities. We constantly seek to improve our facilities and appreciate your insights. Your comments about cleanliness and maintenance will be shared with our team for consideration. We hope to provide a more enjoyable experience for all our guests in the future. Thank you for sharing your thoughts with us.
房间很大，超值，干净卫生，性价比很高，交通方便，安全，去普渡大学也不远，开车过去比较方便，值得推荐！
比较一般，设备陈旧。
房间墙面地面脏邋遢，房间一股难闻的怪味，被子破旧，房间狭小，卫生间毛巾泛黄，因预定不可取消这个强制条款，强忍住到凌晨五点退房而去！再也不会住这个酒店了！
There was alot ofhait in the tub and barhroom area. My major concern was when i called the property with a question they tried to get me to rebook at their front drsk. He said my cost will still be about 200.00 follars which i didnt listen to him and kept my 60 dollar reservation.
loose hair in the tub a
The room over all not clean. There was dried blood and smash beer caps on the ceiling. With other things just broken. The lobby of the place is a storage unit boxes everywhere and my placed furniture that is broken or extremely worn out. For the price we paid we knew it would not be done stars but the fact it was so dirty I would not stay here again.
Great stay
Spacous room. Sitting area with couch and two chairs separated from the sleeping area by a cabinet/coutertop w/sink,microwave and fridge/frzr
The property is difficult to access because of the other businesses near by. The sign to enter the property is small and wasn't visible. When entering the property, the welcome mat was filthy which foreshadowed our experience. The person behind the desk was descent. The elevator was dirty and when we arrived on the third floor, it smelled of urine or something I would describe as the smell of someone who urinated on themselves and could not bathe (I've volunteered at homes of elderly people and that is what it smelled like).When we got to the room, we noticed that there was a hole in the bathroom door as if someone had punched it. The bathroom was also disappointing. There was exposed metal to where the hair dryer once was hanging, the bar to hang the towels was not secured, the toilet and floor was dirty, and we found a bug.
This was all that was clearly visible to us. Who knows what couldn't see.
When we left out the back door to the parking lot, the doors were dirty.
I know I ordered this reservation via *******, but I expected more.
I have pictures and videos of all of this if you are interested.
Don’t stay here
The hotel is in terrible disrepair and very dirty. Our front door was broken. The handle and the inside top lock (shocked if this passes code- I wouldn’t have stayed if my husband wasn’t with me). I noticed other doors had the same issue. ***** in bathroom, dingy towels, paint on carpet, and the list goes on. The place is pretty neat down. The housekeeper (older Indian lady was pleasant and tried to clean the room well. See pics. We only stayed because it was family weekend at Purdue and everything else was already booked.
Friendly helpful staff including front desk and housekeeping . New carpet and furniture in room .
Poor bathroom… toilet didn’t flush half the time,
sink cracked, electric outlet didn’t work, towels meager and dinghy. Also bed linens should be bleached and ironed.. they were grey and wrinkled.
I brought my own hairdryer, thank goodness . Price was right on parents weekend so would stay again.
Overall, the rooms are very dated. The sinks need to provide hot and cold water, both. The bathroom counters, floors and mirrors need to be cleaned up and updated.