Sheets and towels were stained and yellowed, the beds were comfortable. Tv was not attached to the wall, it was sitting on the table shelf cabinet. The bathroom shower control came off the wall screws pulled through metal startled me and fell
On my foot. toilet
Seat came off toilet when
My husband stood
Up after using. Sink faucet and Kleenex holder was rusting. Some of these things were told to owners hopefully they take the time to make repairs and ewplace linens
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酒店回复: Hello Cheryl,Thank you for sharing your feedback about your recent stay. We appreciate your comments regarding the comfort of the beds and will ensure that these maintenance issues are communicated to management for further evaluation. We understand how important these details are for a pleasant stay, and your insights are invaluable in helping us enhance the guest experience. We hope you'll consider staying with us again in the future to enjoy a more comfortable visit.
3.0分
其他
The carpet was worn down to the pad, the bathroom had rust spots around the fixtures. I would say that the staff was not friendly.
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酒店回复: Hello Sheila,Thank you for your feedback regarding your recent stay. We appreciate your comments about the condition of the carpet and bathroom fixtures, as well as your impressions of our staff. Your concerns will be communicated to the appropriate teams for review. We strive to enhance our guests’ experiences and insights such as yours are invaluable in that process. We hope to have the opportunity to welcome you back in the future for a more positive stay.
1.0分
其他
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Room was very gross. There was a cockroach crawling on the nightstand next to the bed. All linen looked dirty or stained yellow. No extra clean towels could be provided. Absolutely disgusting.
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酒店回复: Hello Samantha,Thank you for sharing your feedback. We take cleanliness very seriously and your comments will be shared with our housekeeping team to address the concerns you raised. We strive to maintain high standards for our guests' comfort, and we appreciate your input as it helps us improve. We hope you will consider staying with us again in the future.
酒店回复: Hello LesPaul,Thank you for your feedback regarding your recent stay. We take all guest comments seriously and appreciate you bringing these issues to our attention. Your insights will be shared with the appropriate teams to ensure that we address them properly. We strive to provide a comfortable environment for all our guests, and your input is valuable in helping us improve. We hope to have the opportunity to serve you better in the future.
1.0分
商务出差
Felt rushed to leave house keeping came to the room a half-hour before check out, and was standing outside the door apon check out
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酒店回复: Hello Jason,Thank you for your feedback regarding your recent stay. We understand how important it is to feel comfortable during your check-out process. Housekeeping aims to maintain our schedule and ensure rooms are ready for incoming guests, but we will review this timing to enhance the experience for future visitors. We appreciate your input and hope to welcome you back soon for a more relaxing stay.
1.0分
家庭亲子
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This hotel is disgusting. It’s old and outdated. Bathroom faucet is old and rusty. Cracks in the floor tiles and doesn’t look clean at all. The room across from our room had there tv on very loud the entire night. That room needed a warfare check because there is no way someone could sleep in a room with the tv so loud. I would never stay at this hotel again.
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酒店回复: Hello Sherry,Thank you for sharing your feedback. We appreciate you bringing these concerns to our attention, as guest comfort and satisfaction are very important to us. Your comments regarding the room conditions and noise disturbances have been noted and will be reviewed by management to ensure a better experience for future guests. We hope you consider us again in the future for an improved stay.
房间很大,超值,干净卫生,性价比很高,交通方便,安全,去普渡大学也不远,开车过去比较方便,值得推荐!
比较一般,设备陈旧。
房间墙面地面脏邋遢,房间一股难闻的怪味,被子破旧,房间狭小,卫生间毛巾泛黄,因预定不可取消这个强制条款,强忍住到凌晨五点退房而去!再也不会住这个酒店了!
地方一股难闻的气味,汽车里整夜播放着音乐,没人睡觉,人们大声喧哗,早餐也吵闹不堪。
Sheets and towels were stained and yellowed, the beds were comfortable. Tv was not attached to the wall, it was sitting on the table shelf cabinet. The bathroom shower control came off the wall screws pulled through metal startled me and fell
On my foot. toilet
Seat came off toilet when
My husband stood
Up after using. Sink faucet and Kleenex holder was rusting. Some of these things were told to owners hopefully they take the time to make repairs and ewplace linens
The carpet was worn down to the pad, the bathroom had rust spots around the fixtures. I would say that the staff was not friendly.
Room was very gross. There was a cockroach crawling on the nightstand next to the bed. All linen looked dirty or stained yellow. No extra clean towels could be provided. Absolutely disgusting.
Neglected, poor management, dirty walls, doors, floors, and bathrooms. Appliances barely functioned
Felt rushed to leave house keeping came to the room a half-hour before check out, and was standing outside the door apon check out
This hotel is disgusting. It’s old and outdated. Bathroom faucet is old and rusty. Cracks in the floor tiles and doesn’t look clean at all. The room across from our room had there tv on very loud the entire night. That room needed a warfare check because there is no way someone could sleep in a room with the tv so loud. I would never stay at this hotel again.