I got sick from the free breakfast. No working laundry, no gym, no WiFi, poor construction everywhere. Rooms have loose outlets bathroom faucet loose. This looks like someone’s ongoing project.
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酒店回复: Dear AaronThank you for choosing to stay with us at Comfort Suites Columbia. please accept our the inconvenience you experienced regarding during your stay. Thanks
4.0分
其他
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Clean Room, clean and friendly staff. We needed some scrap packing material to mail off a package for our business, and the staff assisted us and was so helpful. Stayed at several hotels in Columbia and by far this is our choice going forward. Thank you
5.0分
其他
Construction was evident but our room was very nice. Was disappointed that fitness center was t available.
Front desk staff was wonderful (evening)
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酒店回复: Your feedback is important to us thank you for staying our hotel me be see you again.
2.0分
家庭亲子
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Parking lot needs repair. Staff was unfriendly and not helpful . Room was ok.. Desk chair was crappy. Personal bathroom amenities were empty. Breakfast hot items were cold and limited. No milk , no spread for bagels except butter. Asked if they had yogurt and they said yes. We said there is not any in the refrigerator. She never brought any out. Only fruit option mandarin oranges. No tables for groups except one high top. That doesn’t work for us with an elderly person in our group.
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酒店回复: Thank you for choosing to stay with us at Comfort Suites Columbia. please accept our the inconvenience you experienced regarding during your stay.Thanks
4.0分
家庭亲子
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Clean room. Parking was great. Bed was super comfortable. The only reason I gave an average rating and not excellent is because of check in. The guy that checked me in was literally on the phone during check in. Talking on his AirPods not paying attention to me or the process. I came downstairs another day and wanted to charge a couple sodas to the room but couldn’t because the guy who checked me in didn’t even put my card on file. So it made it not only inconvenient to me, but to the lady trying to figure it out. Could have been prevented if the guy had not been on the phone and focused during check in.
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酒店回复: Thank you for choosing Comfort suites Columbia Mo university area. We are truly appreciate your comfortable stay.
1.0分
其他
Parking was OK.
Cleanliness marginal
Staff was sullen, unresponsive to issues and unhelpful-did not care.
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酒店回复: Thank you for choosing to stay with us at Comfort Suites Columbia. please accept our the inconvenience you experienced regarding during your stay. Thanks
5.0分
商务出差
The staff was great, the room was quiet, ckean and in good repair (looked very new).
3.0分
家庭亲子
The price was too high for this stay. Remodeling was not complete. Breakfast was not great. Family lives there, but they were nice and kind.
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酒店回复: Thank you for choosing to stay with us at Comfort Suites Columbia. please accept our the inconvenience you experienced regarding during your stay. Thanks
4.0分
其他
Beds were comfortable, there was a lot of lobby construction which was a lot
3.0分
其他
It’s under construction and the lobby is a mess. The room was very clean thankfully.
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酒店回复: Thank you for choosing to stay with us at Comfort Suites Columbia. please accept our the inconvenience you experienced regarding during your stay.Thanks
I got sick from the free breakfast. No working laundry, no gym, no WiFi, poor construction everywhere. Rooms have loose outlets bathroom faucet loose. This looks like someone’s ongoing project.
Clean Room, clean and friendly staff. We needed some scrap packing material to mail off a package for our business, and the staff assisted us and was so helpful. Stayed at several hotels in Columbia and by far this is our choice going forward. Thank you
Construction was evident but our room was very nice. Was disappointed that fitness center was t available.
Front desk staff was wonderful (evening)
Parking lot needs repair. Staff was unfriendly and not helpful . Room was ok.. Desk chair was crappy. Personal bathroom amenities were empty. Breakfast hot items were cold and limited. No milk , no spread for bagels except butter. Asked if they had yogurt and they said yes. We said there is not any in the refrigerator. She never brought any out. Only fruit option mandarin oranges. No tables for groups except one high top. That doesn’t work for us with an elderly person in our group.
Clean room. Parking was great. Bed was super comfortable. The only reason I gave an average rating and not excellent is because of check in. The guy that checked me in was literally on the phone during check in. Talking on his AirPods not paying attention to me or the process. I came downstairs another day and wanted to charge a couple sodas to the room but couldn’t because the guy who checked me in didn’t even put my card on file. So it made it not only inconvenient to me, but to the lady trying to figure it out. Could have been prevented if the guy had not been on the phone and focused during check in.
Parking was OK.
Cleanliness marginal
Staff was sullen, unresponsive to issues and unhelpful-did not care.
The staff was great, the room was quiet, ckean and in good repair (looked very new).
The price was too high for this stay. Remodeling was not complete. Breakfast was not great. Family lives there, but they were nice and kind.
Beds were comfortable, there was a lot of lobby construction which was a lot
It’s under construction and the lobby is a mess. The room was very clean thankfully.