酒店回复: Hi Rebecca, We regret to hear about your experience and the issues you encountered during your stay. A welcoming atmosphere and properly maintained accommodations are important, and it’s disappointing to know this was not reflected during your visit. Your concerns will be noted as we work to improve our service and guest experience.
酒店回复: Hi Andrew, Thank you for your feedback. We sincerely apologize for the cleanliness issues in your room and any discomfort this may have caused. Providing a clean and comfortable stay is our priority, and we will address this with our housekeeping team to ensure higher standards are maintained.Additionally, we regret that our staff did not meet expectations and will reinforce our commitment to excellent customer service. We appreciate your input and will work to improve these areas.
酒店回复: Hi Todd, We’re so glad to hear you enjoyed your stay! It’s great that the clean room, comfortable bed, and workspace suited your needs, and we’re especially happy that our staff made a positive impression. Thank you for your kind words and for choosing us during your travels. We’ll see you next time!
酒店回复: Hi Chandra,Thank You for taking the time to share your experience with us. We appreciate your positives rating and are delighted to hear that you had an overall satisfactory stay.We understand that there were some issues that impacted your stay and apologize for any inconvenience caused. Please know that we're committed to addressing these concerns to ensure a more seamless and enjoyable experience for all our guests in the future.
酒店回复: Hi Aimee! Thank you for your kind words! We're delighted to hear that you felt welcome and enjoyed your stay. It’s wonderful to know that our team made a positive impression, and we appreciate your recognition of their hospitality.We look forward to welcoming you back on your next visit and providing another great experience. Safe travels!
整体还不错
床单很脏，上面还有粪便污渍。
服务很好，地理位置优越。
好评！
快跑，这是陷阱
我选择它是因为它的位置，这是唯一的优点。房间里的地毯又脏又臭，我们没法睡觉。如果您有任何呼吸系统问题，如哮喘或鼻炎，请逃离。浴缸的排水管堵塞了，还有一团头发，浴室很脏，但最糟糕的是，我们预订了 4 个人的房间，却只提供了 2 条浴巾，当我们再要 2 条时，服务员很粗鲁，没有给我们，我们不得不用完两条后去接待处换两条干的，这太荒谬了，有一次，接待处有一位客人因为没有卫生纸而打架，他们不想更换，接待员没有准备，态度很粗鲁，床单质量很差，完全令人失望。
工作人员很粗鲁，老板的女儿是个十几岁的女孩，英语说得不清楚，不得不打电话给她妈妈寻求帮助，无法自己做决定。妈妈，可能是经理或老板不在场，当她在场时，她很粗鲁。显然他们不应该从事酒店业。这个地方破旧不堪，需要很多维修。我们答应在下午 3 点之前拿到房间钥匙，但床没有整理好，床垫上有血迹。
问题 1：我们的房间很脏，床上用品没洗过，而且味道很难闻。床单上有污渍，我们不得不从前台拿新的床单。
问题 2：酒店和泳池周围都是可疑的人，我们不喜欢在泳池周围闲逛，因为周围都是人。
问题 3：工作人员不太友好
价格实惠，住宿体验极佳
我是一名潜水教练，经常出差教学。我绝对会再次入住这家汽车旅馆。请记住，这不是丽兹酒店。员工很棒，友好、热情、周到。房间干净、床很舒服（枕头可以更大），是工作的好地方。
总体来说不错，但也有一些缺点：靠近高速公路出口，房间隔音效果不够好，尤其是在晚上，可以听到外面的噪音。房间的灯之一不亮。浴室和洗脸盆有点旧而且生锈了。这些都不是主要问题，但很明显，会影响您的体验。地毯很脏，把脚弄黑了，所以在房间里走路时要穿点衣服。免费早餐相当不错——包括甜甜圈、水果、酸奶和小杯果汁。
作为一名女性商务旅客，我绝对爱上了这家古雅而友好的酒店。Jessy、Yami，尤其是 Sarvina！我迫不及待地想再次入住，感谢你们的热情款待。
Aimee