酒店回复: Thank you for your feedback. We apologize for any inconvenience caused by the lack of an elevator and appreciate your understanding. We hope to welcome you back to the Quality Inn Fort Payne in the future.
5.0分
家庭亲子
原文
翻译提供方：Google
一切都非常干净
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酒店回复: Dear Monica,Thank you for taking your time to leave us a review. We greatly appreciate it. We hope to see you back again soon. Best wishes
5.0分
家庭亲子
原文
翻译提供方：Google
一切安静
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酒店回复: We would like to thank you for taking the time to complete our online survey. Your feedback is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.
5.0分
商务出差
原文
翻译提供方：Google
好的
没关系，因为价格便宜。
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酒店回复: Thank you for choosing Quality Inn and thank you for taking the time to leave us a great review.
3.0分
其他
原文
翻译提供方：Google
好的
3.0分
情侣出游
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Couldn’t close the bathroom door. Manager had to come in and fix it. Continental breakfast was terrible. They didn’t have muffins or donuts. Just cerial and you had to make your our waffle. We were very disapointed
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酒店回复: Thank you for taking the time to share your feedback. We’re very sorry to hear about the issues you experienced during your stay. Having trouble with the bathroom door and needing assistance to close it is not the level of comfort we want our guests to have, and we apologize for the inconvenience.We also regret that our continental breakfast did not meet your expectations. While we do offer cereal and a make-your-own waffle station, we understand that the absence of muffins or donuts was disappointing. Your comments are valuable, and we will review our breakfast options to see where improvements can be made.We appreciate your feedback and hope you’ll give us another opportunity to provide a better experience in the future.
5.0分
情侣出游
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The hotel is in a great location. Its cost was very competitive with other hotels in the area!! Our rooms were very well maintained and the amenities included were beneficial. The bed wast fine, and we slept well. I'd recommend the Quality Inn of Fort Payne, AL to everyone!!
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酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our convenient location, well-maintained rooms, and amenities. It’s also great to know that you had a comfortable night’s rest. Your recommendation of the Quality Inn of Fort Payne means a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit!
3.0分
其他
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It was ok…the furniture is faded…there was a bar of soap but I was hoping there was a shower cap. Not to be ungrateful but continental breakfast was a waffle machine which is great except for I don’t eat carbs and was hoping they at least had som hard boiled eggs. The biggest problem I had was that I am handicapped and was in a lot of pain…the manager refused to help me get my few things I needed… not even go get the hotel cart for me…the morning attendant was much more helpful and when he saw me struggling helped me to my van. It’s only one exit away from downtown FORT PAYNE and was quieter than being in the midst of the busy part so I slept well.
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酒店回复: Thank you for taking the time to share your feedback with us. We’re glad to hear that you enjoyed a peaceful night’s rest and appreciated our convenient location. However, we’re very sorry to learn that aspects of your stay did not meet expectations—particularly regarding the service you received and the availability of certain amenities. Please know that we take your comments seriously and will be addressing your concerns with our team to ensure that all guests, especially those needing extra assistance, receive the care and attention they deserve.We appreciate your honest feedback, as it helps us improve the experience for all our guests. We hope you’ll consider giving us another opportunity to serve you better in the future.
工作人员很友好，乐于助人。网络连接不是最好的，但总的来说还不错。
令人作呕的气味，糟糕的清洁
咖啡机放在厕所里，就足以说明这家酒店的质量。这家酒店简直毫无品质可言。
我们打开房门，一股男厕所的尿味扑鼻而来。地毯摸起来很湿，厕所也很脏。即使在房间里待了一个小时，我们仍然无法适应这种气味。
我们没吃早餐，因为早餐种类极其稀少。在尿味中吃早餐实在太恶心、太令人作呕了。
这是我们过去六年住过的最差的酒店。绝对不值这个价钱。价格应该低于它的一半。
没有电梯。
一切都非常干净
一切安静
好的
没关系，因为价格便宜。
好的
Couldn’t close the bathroom door. Manager had to come in and fix it. Continental breakfast was terrible. They didn’t have muffins or donuts. Just cerial and you had to make your our waffle. We were very disapointed
The hotel is in a great location. Its cost was very competitive with other hotels in the area!! Our rooms were very well maintained and the amenities included were beneficial. The bed wast fine, and we slept well. I'd recommend the Quality Inn of Fort Payne, AL to everyone!!
It was ok…the furniture is faded…there was a bar of soap but I was hoping there was a shower cap. Not to be ungrateful but continental breakfast was a waffle machine which is great except for I don’t eat carbs and was hoping they at least had som hard boiled eggs. The biggest problem I had was that I am handicapped and was in a lot of pain…the manager refused to help me get my few things I needed… not even go get the hotel cart for me…the morning attendant was much more helpful and when he saw me struggling helped me to my van. It’s only one exit away from downtown FORT PAYNE and was quieter than being in the midst of the busy part so I slept well.