Room ok and large. Good if with kids too, with large couch…. Don’t get a room facing the ‘circle’ as traffic noise loud, especially the motorcycles! Breakfast ok but not as good as one might expect in similar motels. Coffee was very good!
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酒店回复: Thank you for sharing your experience, and we’re glad to hear that you found the room spacious and comfortable, especially for families. It’s helpful to know that you appreciated the large couch and the quality of the coffee, as those are aspects many guests enjoy as well. We understand how traffic noise can affect a stay, and while some exterior-facing rooms may experience more activity, many guests find that the overall layout still offers a pleasant environment. Your observations about breakfast are also valuable, and while offerings can vary between properties, we strive to maintain a balanced selection that meets a wide range of preferences.
3.0分
家庭亲子
Room was in good condition and staff was helpful. Breakfast was not good. No nearby restaurants and exercise room equipment was not operating correctly.
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酒店回复: Thank you for sharing your feedback, and we’re glad to hear that you found the room in good condition and appreciated the helpfulness of the staff. While we understand your concerns about breakfast, it’s helpful to know that many guests have different preferences, and we consistently work to maintain a satisfying experience for most visitors. The availability of nearby restaurants can vary depending on personal expectations and travel plans, though many guests do find suitable options within a reasonable distance. Regarding the exercise room, equipment can occasionally experience wear, but it is regularly monitored to remain functional for the majority of users. Your comments are valued as they help highlight where experiences may differ from person to person.
4.0分
情侣出游
Convenient and big rooms! Because it is pet friendly, there is the mild scent of dogs tht we can smell.
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酒店回复: Hello Claudette,Thank you for your feedback! We're glad to hear you enjoyed the spacious rooms. We appreciate your understanding of our pet-friendly environment, as it allows many guests to travel with their furry companions. Your comments are valuable and will be shared with our management team to enhance the overall experience for all guests in the future. We hope to welcome you back again soon!
5.0分
其他
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Great stay even for the price. Unfortunately, we were woken early by those who stayed above us but we didn't hear any of those in the hall.
Breakfast was mediocre and left much to be desired, especially when compared to other hotels of similar value.
Staff was good and friendly, much better than other places we stayed in the area.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear that you found your overall stay enjoyable and appreciated the friendliness of our staff, as they work hard to make every guest feel welcome. We understand that noise from other guests and the breakfast experience did not fully meet your expectations, and we appreciate your perspective on these aspects. Your comments help provide a fuller picture of the guest experience and are valuable for considering the overall comfort and service we provide.
5.0分
其他
Breakfast was good! And our room air conditioner, cooled our room down. We had to turn it on when we got there, but other than that, it was comfortable!
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酒店回复: Thank you for sharing your feedback. We're glad to hear that you enjoyed the breakfast and found your room comfortable with the air conditioner keeping the temperature just right once it was turned on. It's great that the amenities met your expectations and contributed to a pleasant stay. Our team takes pride in maintaining a welcoming environment for all guests, and we appreciate your recognition of the comfort provided during your visit. Comfort Suites Waco Near University Area
3.0分
其他
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Room was very clean & comfortable until fire sign outside our door started beeping at midnight and did not stop. Nothing coukd be done until maintenence arrived
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酒店回复: Hello Amy,Thank you for sharing your experience with us. We’re glad to hear that you found your room clean and comfortable. We understand that the noise from the fire sign must have been disruptive, and we appreciate your patience while waiting for maintenance. Your feedback is important, and we will ensure it’s addressed with the appropriate team for future improvements.
5.0分
其他
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The check in person was very friendly. The bed was comfy and the room cooled off nicely once the A/C was turned on. The hotel is across the street from Magnolia Table so remember that before you have the free breakfast offered by the hotel.
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酒店回复: Hi Cheryl, Thank you for sharing your experience. We’re glad to hear that our team made a positive impression during check-in and that your room was comfortable and efficiently cooled. It’s great to know you enjoyed the convenience of the location and found the breakfast option useful, even with nearby dining choices like Magnolia Table. Comfort Suites Waco Near University Area strives to provide a welcoming and comfortable stay for all our guests, and your feedback highlights the efforts of our staff and the quality of our accommodations.
4.0分
其他
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You'll feel welcomed here.
Everything met expectations. I had stayed there before. In fact, I gave a graduation dinner there in 2021. I rated some categories four stars, not because of the hotel, but due to the construction, which makes finding the hotel and sometimes entering and exiting it a challenge. Other than that - no complaints. No pictures are available.
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酒店回复: Hello Evelyn,Thank you for sharing your feedback. We appreciate your loyalty and understand that ongoing construction can be inconvenient. We’re glad to hear that everything else met your expectations. Your insights are important to us, and we hope your next visit will be even smoother and more enjoyable, despite the challenges presented by construction.
3.0分
其他
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Overall, good hotel, needs some updating to be on par with other comparable hotels. Staff was friendly, room was decent other than being warm despite the thermostat saying it was 67. Recommend replacing the tub/curtain combo with updated walk-in showers
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酒店回复: Hi Brandon,Thank you for your thoughtful feedback. We’re glad to know you had an overall good stay and found our staff to be friendly and your room comfortable. We also appreciate your detailed observations on areas that could be improved. Your note about the room temperature and the tub/curtain setup is especially valuable, and we will share this with our team as we continue to update and enhance our property. Suggestions like yours help us better align with the expectations of today’s travelers. We’re grateful for your recommendation and hope to welcome you back to enjoy an even more comfortable experience on your next visit.
过夜的好地方。
Room ok and large. Good if with kids too, with large couch…. Don’t get a room facing the ‘circle’ as traffic noise loud, especially the motorcycles! Breakfast ok but not as good as one might expect in similar motels. Coffee was very good!
Room was in good condition and staff was helpful. Breakfast was not good. No nearby restaurants and exercise room equipment was not operating correctly.
Convenient and big rooms! Because it is pet friendly, there is the mild scent of dogs tht we can smell.
Great stay even for the price. Unfortunately, we were woken early by those who stayed above us but we didn't hear any of those in the hall.
Breakfast was mediocre and left much to be desired, especially when compared to other hotels of similar value.
Staff was good and friendly, much better than other places we stayed in the area.
Breakfast was good! And our room air conditioner, cooled our room down. We had to turn it on when we got there, but other than that, it was comfortable!
Room was very clean & comfortable until fire sign outside our door started beeping at midnight and did not stop. Nothing coukd be done until maintenence arrived
The check in person was very friendly. The bed was comfy and the room cooled off nicely once the A/C was turned on. The hotel is across the street from Magnolia Table so remember that before you have the free breakfast offered by the hotel.
You'll feel welcomed here.
Everything met expectations. I had stayed there before. In fact, I gave a graduation dinner there in 2021. I rated some categories four stars, not because of the hotel, but due to the construction, which makes finding the hotel and sometimes entering and exiting it a challenge. Other than that - no complaints. No pictures are available.
Overall, good hotel, needs some updating to be on par with other comparable hotels. Staff was friendly, room was decent other than being warm despite the thermostat saying it was 67. Recommend replacing the tub/curtain combo with updated walk-in showers