酒店回复: Hello Richard, Thank you for sharing your feedback! We’re glad to hear that you appreciated our convenient location and pricing. Your comments are valuable as they help us continue to enhance our guests' experiences. We hope to welcome you back in the future for another enjoyable stay.
4.0分
情侣出游
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Parking is tight especially if you drive a regular size pickup. The breakfast was very limited. On the positive, the room was clean & it was quiet. If we fly out of Kansas City again, we'd definitely consider staying here again.
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酒店回复: Thank you for choosing Sleep Inn Kansas City Airport! We value your feedback regarding the breakfast options. Looking forward to hosting you again!
4.0分
其他
Things seemed a bit dated but okay overall. Good channel selection. Comfortable bed. Good ac unit. Hot water in shower. Friendly staff. Would stay again.
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酒店回复: Thank you for staying at Sleep Inn Kansas City Airport. We value your feedback regarding our amenities and staff. Looking forward to your next stay!
3.0分
其他
It smelt like moth balls, as if the carpet has not been cleaned or deep cleaned in some time.
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酒店回复: Hello Aja,Thank you for your feedback regarding the room's scent. We strive to maintain a clean and welcoming environment for our guests. Your comments will be shared with our management team for further review and consideration. We appreciate your understanding and hope you had a pleasant stay overall.
3.0分
其他
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The A/C in the lobby was either not working or non-existent. A box fan had been set up in a window to draw air in to the lobby, but that's not really acceptable. The room was adequate, but the containers of soap/shampoo/conditioner in the shower were empty upon arrival.
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酒店回复: Hello David,Thank you for sharing your feedback regarding your recent stay. We appreciate your observations about the lobby's air conditioning and the amenities in your room. We continually strive to enhance our guests' experience, and your comments will be shared with the relevant teams. Your insights are valuable as we seek to improve for future guests. We hope you consider staying with us again.
1.0分
朋友出游
Barely warm water in the shower.
The breakfast was not edible. Looked like prison food.
The staff were all very nice. I feel sorry for them.
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酒店回复: Hello Alan D Goldman,Thank you for sharing your feedback. We appreciate your kind words about our staff; they work hard to ensure guest comfort. We are continuously looking to improve our services and facilities. Your comments regarding the shower temperature and breakfast will be shared with the management team for their consideration in future enhancements. We hope to have the opportunity to welcome you back and provide you with a better experience.
3.0分
情侣出游
Bathroom toilet wasn’t mounted to the floor and moved when you sat down
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酒店回复: Thank you for staying at Sleep Inn Kansas City Airport. We regret your stay didn't meet expectation. The issues regarding the toilet has been forwarded to our maintenance department!
抵达酒店时,感觉非常闷热。办理入住并拿到房卡后,我们发现两个房间的床单上都沾满了尿渍,床单底部还有许多小鸡蛋,而且房间非常闷热。空调也几乎不起作用。我们立即离开了酒店,并向前台反映了所有问题。由于我感觉无法安心入住,我们决定另寻他处。
这家酒店让我想起了汽车旅馆。它又脏又暗,还散发着霉味。二楼弥漫着一股霉味。我的房间虽然是禁烟房,但闻起来却臭气熏天。浴室的淋浴间又脏又脏,甚至发霉了!我没用就离开了,所以也不知道到底是怎么回事。我以前住过Sleep Inn,从来没遇到过这种情况。
我支付了提前取消的额外费用,因为我不确定是否需要预订房间。我尝试取消预订,但被拒绝了。
位置便利,价格实惠
Parking is tight especially if you drive a regular size pickup. The breakfast was very limited. On the positive, the room was clean & it was quiet. If we fly out of Kansas City again, we'd definitely consider staying here again.
Things seemed a bit dated but okay overall. Good channel selection. Comfortable bed. Good ac unit. Hot water in shower. Friendly staff. Would stay again.
It smelt like moth balls, as if the carpet has not been cleaned or deep cleaned in some time.
The A/C in the lobby was either not working or non-existent. A box fan had been set up in a window to draw air in to the lobby, but that's not really acceptable. The room was adequate, but the containers of soap/shampoo/conditioner in the shower were empty upon arrival.
Barely warm water in the shower.
The breakfast was not edible. Looked like prison food.
The staff were all very nice. I feel sorry for them.
Bathroom toilet wasn’t mounted to the floor and moved when you sat down