酒店回复: Dear Ms. Ryan,Thank you for your perfect rating and kind words. We’re delighted to know you had an excellent stay with us, and we look forward to welcoming you back to Comfort Inn Auburn again soon.Best regards,Comfort Inn Auburn Management
1.0分
情侣出游
Noisy guests. Doors slamming constantly.When we complained we were told nothing could be done about the noisy guests.
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酒店回复: Thank you for staying with us and for bringing this to our attention. I’m very sorry to hear that your rest was disturbed by noise from other guests — especially when it continued throughout the night.What’s more disappointing is that your concern wasn’t handled properly when you reported it. You should not have been told that nothing could be done. Our team is expected to respond proactively to noise complaints, whether by addressing the guest responsible or offering an alternative solution, and I apologize that this did not happen.We are reviewing this with our staff to ensure late-night disturbances are taken seriously and resolved quickly going forward.Thank you again for your honest feedback. I understand your frustration and regret that your stay was not the quiet and comfortable experience it should have been. We hope you’ll consider giving us another opportunity in the future to provide a more peaceful stay.
3.0分
其他
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there was a funny odor in room which was worse when AC on. Kind of like people had smoked in there. everything else good. beds comfortable, very relaxing shower, breakfast good.
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酒店回复: Dear Mr. Nystrom,Thank you for staying with us and for sharing your experience.I’m glad to hear that you found the beds comfortable, the shower relaxing, and breakfast enjoyable. However, I’m very sorry about the odor you noticed in your room — especially when the air conditioning was running. Even with our no-smoking policy, lingering smells can occasionally occur, and this should have been addressed before your arrival.Our housekeeping and maintenance teams have been notified to inspect and treat the room to ensure the issue is fully resolved.We appreciate your honest feedback and hope you’ll consider staying with us again so we can provide a fresher and even more comfortable experience.
酒店的位置不错，交通方便，里面也比较安全，旁边步行可以到梅西百货周边吃饭的也比较多，酒店比较整洁，没有异味，给t我分配了无障碍房间洗手间挺大的，唯一的问题是入住的时候给我扣了2美元多的安全费，离店的时候要求取消了其他都没有问题，早餐也不错，很好!
性价比很高的酒店！也许来美国的中国人都很有钱，我住这个酒店那么多次，只碰见过一次中国人。酒店交通很方便，周围有一间很不错的牛排店，隔梅西百货只有半里地，沃尔玛也不远，进城也不远。早餐万年不变，只要你吃得惯西早，天天吃也可以，起码营养有保证。服务员都很友善，还可以聊几句，挺开心。我喜欢这个酒店。
如果您想在伍斯特附近找个便宜的地方住，那这家酒店位置不错。不过房间有点怪味。没吃早餐所以不好评价。大概不会再来了。
太棒了
酒店价格还可以，早餐也不错。但是，我的信用卡被扣了2.28美元，事先没有任何通知。度假回来后，我才通过Trip.com查询得知这笔费用是房卡费和房间安全保险。我没有丢失房卡，而且在早上9点退房时已经归还了。我在美国待了两周，这是我第一次遇到这种情况。金额不大，但如果您计划入住这家酒店，请务必注意。
酒店环境整洁，服务优良
物有所值
伟大的
Noisy guests. Doors slamming constantly.When we complained we were told nothing could be done about the noisy guests.
there was a funny odor in room which was worse when AC on. Kind of like people had smoked in there. everything else good. beds comfortable, very relaxing shower, breakfast good.