酒店回复: Thank you, for staying us we appreciate your review. We are sorry for any inconvenience you had with us, we have taken your feedback on board, and we will strive to make improvements accordingly.
5.0分
家庭亲子
原文
翻译提供方:Google
服务
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酒店回复: Gracias por la reseña. Estamos muy contentos de que disfruto su estadia con nosotros.
1.0分
家庭亲子
Full of roaches left right away.
Staff at the counter was really nice and she felt awful
4.0分
其他
Room was clean. Breakfast was ok and did include eggs, sausage, gravy and biscuits. Good value for the price.
4.0分
情侣出游
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Pool has been closed since August of 2024 by the health department. We would have stayed somewhere else because we had planned to have a pool day before heading out to a wedding in the evening. Other than the pool being closed, this place was great for a quick 1-2 night stay.
5.0分
其他
Clean room, comfortable bed, good restaurants nearby. Will stay again if needed.
1.0分
其他
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First and foremost, in the midst of summer the pool is under “maintenance,” which now I realized it has been so for a very long time. I think I deserve some kind of reimbursement because one of the reasons I chose this hotel was for the pool. I looked at other reviews and it seems this has been an ongoing issue at this location. When booking, the hotel should state that the hotel is closed so others are aware.
3.0分
情侣出游
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Water leak around window and ac unit caused water puddling on floor after storm. Appears to have previous damages and wetness. Vinyl baseboard detached from wetness. Had ants get in food. Lastly, around 630 am the smoke alarm went off for no reason. Had to remove battery. Staff informed of leak and alarm issue. NO concern, sympathy, or apology and only said we will check it out. Facility is an older location but appears to need better maintenance. Price for condition was way over priced!!!
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酒店回复: Thank you for taking the time to share such detailed feedback. We're truly sorry for the multiple issues you encountered during your stay — from the water intrusion and pest concerns to the unexpected smoke alarm disruption. These are not the experiences we want any guest to have, and it's especially disappointing to hear that our team did not respond with the empathy and urgency the situation deserved.Your comments about the condition of the facility and the value for price are taken seriously, and we’ll be reviewing them closely with our maintenance and service teams. We deeply regret the inconvenience and discomfort this caused, and we appreciate you bringing it to our attention.Thank you again for your honesty — it helps us identify where we need to do better.
很棒的地方,干净整洁,符合标准。
出色的!!!
广告上没有健身房。
早餐不好
服务
Full of roaches left right away.
Staff at the counter was really nice and she felt awful
Room was clean. Breakfast was ok and did include eggs, sausage, gravy and biscuits. Good value for the price.
Pool has been closed since August of 2024 by the health department. We would have stayed somewhere else because we had planned to have a pool day before heading out to a wedding in the evening. Other than the pool being closed, this place was great for a quick 1-2 night stay.
Clean room, comfortable bed, good restaurants nearby. Will stay again if needed.
First and foremost, in the midst of summer the pool is under “maintenance,” which now I realized it has been so for a very long time. I think I deserve some kind of reimbursement because one of the reasons I chose this hotel was for the pool. I looked at other reviews and it seems this has been an ongoing issue at this location. When booking, the hotel should state that the hotel is closed so others are aware.
Water leak around window and ac unit caused water puddling on floor after storm. Appears to have previous damages and wetness. Vinyl baseboard detached from wetness. Had ants get in food. Lastly, around 630 am the smoke alarm went off for no reason. Had to remove battery. Staff informed of leak and alarm issue. NO concern, sympathy, or apology and only said we will check it out. Facility is an older location but appears to need better maintenance. Price for condition was way over priced!!!