It took three people almost 20 minutes to check me in due to some technical issues. The hallway leading to the room had a very musky smell. Room was kinda ok. There was no bathtub. It looked like someone who didn’t know what they were doing in took the tub out and plastered a tub size shower. There was no chair to sit on except a desk chair.
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酒店回复: Dear Guest,Thank you for sharing your experience. We regret the inconvenience caused during check-in and appreciate your patience. Your comments about the hallway odour and room setup have been noted for review with our housekeeping and maintenance teams. We value your feedback and will work to enhance comfort and overall guest satisfaction. We hope to welcome you again soon.Sincerely, Hotel Manager
3.0分
其他
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I could not stay at this location again. The smell of cigarette smoke was too much inside the facility. We had a nonsmoking room and thought perhaps the room itself would be better but you could still smell it strongly. Once we turned on the air conditioner, it smelled of old moldy musk and stale cigarette smoke. We were so tired, we made the best of it but are paying for it now with my allergies. We would not stay there again.
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酒店回复: Dear Guest,Thank you for taking the time to share your experience. We are glad you chose to stay with us and regret the inconvenience caused by the odour issue. Your comments regarding the smoke and air quality have been noted and will be addressed with our housekeeping and maintenance teams to enhance guest comfort. We hope to welcome you again soon.Sincerely, Hotel Manager
2.0分
其他
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It smelled terrible in the hallway, and not much better in the room. The shower curtain was very mildewed, and it was one that could have easily been removed and washed.
There were no bedbugs, so I guess that's something.
It was cheap, which is the sole reason I'm not rating it only one star.
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酒店回复: Dear David,Thank you for sharing your experience. We are sorry to hear about the odour in the hallway and the condition of the shower curtain, and we will be addressing these issues with our team. Your comments are valuable in helping us improve cleanliness and comfort for future guests. We hope to welcome you again soon.Sincerely, Hotel Manager
4.0分
其他
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Econo Lodge, Rome GA
The room was clean and tidy. All of the hallways smelled of cigarette smoke but my room was nice.
Would be good if the hotel could give receipt. They said they could not due to room being booked 3rd party.
5.0分
其他
They are always courteous to me. An yes the room i get is always clean.
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酒店回复: Dear Guest,Thank you for your kind words. We are delighted to know you consistently experience courteous service and clean accommodations during your stays. Our team values your continued trust and looks forward to welcoming you back for another comfortable visit soon.Sincerely, Hotel Manager
3.0分
其他
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The room served its purpose.The bed was comfortable. Good place to lay your head, not great if you are looking for anything extra. Could definitely use some upgrades, towels were thin and the shower liner was in desperate need of replacing!
2.0分
其他
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The picture showed wood floor...it was carpet...bathroom shower curtain-mold..smoking rooms but then there was a no smoking sign in hallway...walls dirty...towels did not looked washed...if we did not bring our own cleaning supplies and towels..we would have had a problem.
biege not white
3.0分
其他
The linen and towels looked dirty and worn out. But they were very kind people overall.
5.0分
其他
It was very quiet,and convenient but the only thing I didn’t like was that one of my locks was missing off of my door
3.0分
商务出差
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If you advertise a free breakfast you should have1
No breakfast as advertised… no milk, cereal, or even juice or coffee… huddle house made the morning not horrible, but it shouldn’t be advertised if you aren’t going to at least offer cereal or drinks even… vending machine was not working either which made for tough drink situations with no ride
It took three people almost 20 minutes to check me in due to some technical issues. The hallway leading to the room had a very musky smell. Room was kinda ok. There was no bathtub. It looked like someone who didn’t know what they were doing in took the tub out and plastered a tub size shower. There was no chair to sit on except a desk chair.
I could not stay at this location again. The smell of cigarette smoke was too much inside the facility. We had a nonsmoking room and thought perhaps the room itself would be better but you could still smell it strongly. Once we turned on the air conditioner, it smelled of old moldy musk and stale cigarette smoke. We were so tired, we made the best of it but are paying for it now with my allergies. We would not stay there again.
It smelled terrible in the hallway, and not much better in the room. The shower curtain was very mildewed, and it was one that could have easily been removed and washed.
There were no bedbugs, so I guess that's something.
It was cheap, which is the sole reason I'm not rating it only one star.
Econo Lodge, Rome GA
The room was clean and tidy. All of the hallways smelled of cigarette smoke but my room was nice.
Would be good if the hotel could give receipt. They said they could not due to room being booked 3rd party.
They are always courteous to me. An yes the room i get is always clean.
The room served its purpose.The bed was comfortable. Good place to lay your head, not great if you are looking for anything extra. Could definitely use some upgrades, towels were thin and the shower liner was in desperate need of replacing!
The picture showed wood floor...it was carpet...bathroom shower curtain-mold..smoking rooms but then there was a no smoking sign in hallway...walls dirty...towels did not looked washed...if we did not bring our own cleaning supplies and towels..we would have had a problem.
biege not white
The linen and towels looked dirty and worn out. But they were very kind people overall.
It was very quiet,and convenient but the only thing I didn’t like was that one of my locks was missing off of my door
If you advertise a free breakfast you should have1
No breakfast as advertised… no milk, cereal, or even juice or coffee… huddle house made the morning not horrible, but it shouldn’t be advertised if you aren’t going to at least offer cereal or drinks even… vending machine was not working either which made for tough drink situations with no ride