酒店回复: Dear Hotel Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Bristol. I'm very sorry to hear about the issues you experienced with the air quality in your room, the state of the air conditioning, and the low water pressure in the shower. That’s certainly not the standard of comfort we aim to provide, and I understand how these issues could make it difficult to relax and sleep. Please accept my sincere apologies for the inconvenience this caused during your stay.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that I will make sure to share your comments with the rest of our team. We hope you'll give Red Roof the opportunity to provide you with an improved experience the next time your travel plans bring you our way.Very truly yours,JMRed Roof Management RediResponse Specialist
5.0分
情侣出游
原文
翻译提供方：Google
房间在红屋顶酒店里算是相当标准的。房间最近翻新过。床也不错。房间满足我的需求，价格也不错。
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酒店回复: Hello Valued Guest,Red Roof Inn Bristol thanks you for sharing your feedback. It's good to know you found our motel conveniently located near the expressway and other services. We acknowledge your comments about the lack of safe walking routes to these locations, and we apologize for any inconvenience this may have caused. We will explore potential solutions to address this issue. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely, JonathanRed Roof Management RediResponse Specialist
3.0分
其他
原文
翻译提供方：Google
好的
5.0分
其他
My first stay at a Red Roof. Very clean and quiet. Even though I was unable to book an accessable room, I like that there was still a mat in the shower.
5.0分
其他
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The stay was comfortable and the room was clean. The general manager, Dave, was exceptional. The entire staff is there to serve the customer and I would stay there again and highly recommend to others.
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酒店回复: Hello Valued Guest,Thank you for your comments. Our records indicate that you’ve filed a Guest Relations case with our dedicated team. We're glad to see you reached the appropriate department and will allow you to work directly with them toward a resolution. Should you have any further concerns, please let us know. Thank you again! Very truly yours,ReysheRed Roof Management RediResponse Specialist
2.0分
其他
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Saw and killed bugs in the room every day. I know it's a pet friendly hotel but the bedspread had enough animal hair that if you laid an article of clothing on it it would pick up the hair. The rooms are in need of updating. The room was not serviced the first day. Apparently you have to ask to have fresh towels and the room serviced.
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酒店回复: Dear Valued Guest,I appreciate you sharing your feedback following your stay at the Red Roof Inn Bristol. I was disheartened to read that your stay fell short of your expectations due to the condition of the room, the bedspread and the bugs you mentioned. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,DevineRed Roof ManagementRediResponse Specialist
5.0分
情侣出游
The motel was right off the expressway. There was a gas station and fast food close. There were no ways to walk to these safely without walking in the road.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Bristol. We are pleased to hear that our updated rooms and comfortable beds met your needs at a good price. We aim to provide a satisfactory experience for all our guests, and your feedback is valuable in helping us maintain our standards.We hope to continue to provide great experiences for you. Thank you for choosing Red Roof. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ReyRed Roof ManagementRediResponse Specialist
这家酒店性价比很高，对预算有限的旅客来说是很不错的选择，而且离赛马场非常近，很方便。
前台的那位先生非常友好。
房间很干净，我很享受在这里住的这一个晚上。
它达到了预期目的。楼比较老，房间里有烟味。房间还算干净。员工很棒。布里斯托尔总体来说开车出行很不方便。我花了将近90分钟才叫到优步去机场。如果你要去布里斯托尔，要么开车，要么租车（这显然不是酒店的错）。考虑到比赛期间布里斯托尔的价格和有限的酒店选择，情况可能会更糟。只要你提前知道要去哪里，就没问题。
去别的地方吧
房间有异味。空调关了，所以又湿又热。这让入睡变得更加困难。这个房间一点也不舒适。淋浴水压也很小。
房间在红屋顶酒店里算是相当标准的。房间最近翻新过。床也不错。房间满足我的需求，价格也不错。
好的
My first stay at a Red Roof. Very clean and quiet. Even though I was unable to book an accessable room, I like that there was still a mat in the shower.
The stay was comfortable and the room was clean. The general manager, Dave, was exceptional. The entire staff is there to serve the customer and I would stay there again and highly recommend to others.
Saw and killed bugs in the room every day. I know it's a pet friendly hotel but the bedspread had enough animal hair that if you laid an article of clothing on it it would pick up the hair. The rooms are in need of updating. The room was not serviced the first day. Apparently you have to ask to have fresh towels and the room serviced.
The motel was right off the expressway. There was a gas station and fast food close. There were no ways to walk to these safely without walking in the road.