酒店回复: Thank you for your review! We appreciate you letting us know of the noise level for the air conditioner, we will advise our maintenance team to take a look at it, and will have our housekeeping check on that pull out bed. We will be moving from the Grab n' Go offering to a hot breakfast by next week. We hope to see you again the next time you are in the area!
酒店回复: Thank you for taking the time to leave us a review. We apologize that your expectations were not met during your stay. We welcome all comments and try to implement them for better guest experience when possible!
酒店回复: Thank you for your review and the comment on the lack of bathroom fan in your room. We appreciate it and always try to improve whenever possible.
酒店回复: Hello! Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed the comfort of our beds and that our team was able to accommodate your preference for the floor of your room. However, we sincerely apologize for the cleanliness concerns you encountered during your stay.We take these matters very seriously, and I’ve shared your comments with our housekeeping team to ensure this does not happen again. Providing a clean and welcoming environment is a top priority for us.We hope you’ll give us another opportunity to provide you with the excellent stay you deserve. If there’s anything else you’d like to share or discuss, please don’t hesitate to reach out directly.Thank you for staying with us, and we hope to welcome you back in the future.
5.0分
商务出差
原文
翻译提供方：Google
希尔顿马蒂斯谷酒店
地理位置非常便利，靠近特拉基市中心，紧邻机场。
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酒店回复: Thank you for your review! We are happy to see that you enjoyed your stay with us!
3.0分
其他
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There was nobody at the front desk and I couldn’t find anybody for 10 minutes. I’m sure they’re shorthanded, but there should be a bell or something
I had made my reservation for a single king bed, and I got two twins. Although the room was very clean and neat, it was very dark and short of plug-ins. For a new hotel, I would think the builders and the planters would realize everybody has multiple electronic devices that need charging!
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酒店回复: Thank you for taking the time to leave us a review. We appreciate your feedback so we can improve! We do have a bell at the front desk and it should have been set out if our team member is not at the desk, this will be a coaching moment for us so thank you. It looks like you were put into a room with two queen beds as the room type you had requested was not available, our apologies for that. We hope to see you again and provide you a better guest experience.
5.0分
其他
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Clean and comfortable room, and the staff was very friendly and helpful. Pet-friendly for Winston without any complaints or comments on where I can bring him in the hotel.
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酒店回复: Thank you for your review, and thank you for bringing Winston to see us at Martis Valley Lodge! We hope to see you both again soon!
5.0分
商务出差
We loved our stay
Newely remodeled, very helpful and accommodating staff. Beautiful area, quiet, close to restaurants.
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酒店回复: Thank you for the review! We are so happy to see that your enjoyed your interaction with our staff and liked our new remodel!
大厅很棒。 温馨
距离雪场很近，交通方便。
住宿体验很棒
很棒的住宿体验……员工很友好。房间很干净，浴室也很干净。空调每次开的时候声音都很大。折叠沙发床很平，早餐只有吐司、麦片或酸奶。但总体来说，住宿体验很棒。游泳池很干净。灯光和植物都很漂亮。停车费20美元
这是一家汉普顿酒店，早餐很贵（而且不免费）。办理入住时前台空无一人。泳池边没有毛巾。说它是“挂毯收藏”酒店，简直是给猪涂口红。
下次肯定还会住这里。
这家酒店比Gravity Haus好多了。我唯一的抱怨是浴室的风扇。居然没有？总之，这里是个不错的住处。
我们喜欢他们让我们选择想要房间的楼层，但我们不喜欢房间的清洁度，椅子和凳子上有像液体一样的污渍，这使它看起来很糟糕，另一方面，地毯看起来被忽视而且肮脏。
床很舒服，我们睡得很好。
希尔顿马蒂斯谷酒店
地理位置非常便利，靠近特拉基市中心，紧邻机场。
There was nobody at the front desk and I couldn’t find anybody for 10 minutes. I’m sure they’re shorthanded, but there should be a bell or something
I had made my reservation for a single king bed, and I got two twins. Although the room was very clean and neat, it was very dark and short of plug-ins. For a new hotel, I would think the builders and the planters would realize everybody has multiple electronic devices that need charging!
Clean and comfortable room, and the staff was very friendly and helpful. Pet-friendly for Winston without any complaints or comments on where I can bring him in the hotel.
We loved our stay
Newely remodeled, very helpful and accommodating staff. Beautiful area, quiet, close to restaurants.