This is the dirtiest place I have ever seen. Water in bathroom shut off. Roaches all over inside room
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酒店回复: Hello Barbara,Thank you for sharing your feedback regarding your recent stay. We take cleanliness very seriously and have procedures in place to maintain a high standard for our guests. Your comments will be forwarded to the appropriate department for their review. We appreciate your insights as they help us improve our services moving forward.
5.0分
其他
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Excellent stay for what should have been a normal
Room was great and bed was surpising one of the best we have slept in, as far as comfort goes. Breakfast was ONLY thing below par here. Only juice of breads was normal white and only condiment was Grape jelly. No Bagels, muffins, etc. Milk, Apple and Orange Juice were only liquids.
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酒店回复: Hello Thomas,Thank you for your feedback regarding your recent stay. We're pleased to hear you enjoyed the comfort of your room and bed. We appreciate your comments about the breakfast options, as guest suggestions are valuable for enhancing our offerings. Your insights will be shared with the appropriate team to help improve the breakfast experience for future guests. We hope to welcome you back on your next visit.
2.0分
其他
Water facets in Tub & Sink terrible shape.
Toilet was not clean.
Bed not made,
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酒店回复: Hello Adelord,Thank you for sharing your feedback regarding your recent stay. We appreciate you highlighting the areas where we can improve, as cleanliness and maintenance of our facilities are crucial to us. Your comments have been noted for our team’s review. We hope to enhance our guest experience moving forward and encourage you to reach out with any additional insights.
1.0分
其他
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Very very nasty cockroach dirty bad stuff bad management I couldn't stay at checkout 5:00 a.m. baby cockroach very small just nasty dirty tables you was nasty dirty food everywhere they just taking money for nothing
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酒店回复: Hello afrah,Thank you for sharing your feedback regarding your recent stay. We take cleanliness and guest comfort seriously, and your comments will be addressed with the appropriate teams to ensure they are reviewed and improved. We appreciate your insights as they help us maintain our standards and enhance the experiences of future guests. We hope you will consider giving us another opportunity in the future.
1.0分
其他
Not the cleanest nor safest people to open your room door as your getting ready for bed.
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酒店回复: Hello Maxine, Thank you for your feedback regarding your recent stay. We take the safety and comfort of our guests seriously and appreciate your insights. Your comments will help us as we continue to enhance our guest experience. If you would like to discuss your experience further, please feel free to reach out to our management team directly.
1.0分
家庭亲子
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The lobby smelled like smoke. I checked in and went to check the room and it looked like the bathroom had never been cleaned. I let the front desk know and he didn’t say sorry or anything just handed me a new room key. I went to check the new room and there was a live roach in the bath tub. I let the front desk know and again he didn't say anything. I asked for a refund and he did approve the refund. I STRONGLY DISCOURAGE YOU FROM STAYING HERE! We ended up booking a room at the quality inn down the road which was very nice.
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酒店回复: Hello Brooke,Thank you for your feedback. We appreciate you bringing these concerns to our attention, as guest experiences help us identify areas for improvement. We aim to provide a clean and welcoming environment, so we regret that we fell short during your stay. Your comments will be shared with the management team to address the issues noted. We hope you found a satisfactory stay at your new location.
1.0分
其他
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This is by far the most rundown hotel pretty much I ever experienced. The room full of dust and toilet it’s way dirty to look at. Seems they don't understand what’s the very basic level of a clean room supposed to be.
Front desk will on phone forever even they see you right in front his face. Donot care. House keeping cleaning like acting not real.
Please stay away as you found right next to this one it’s comfort inn and redroof. Try that as this one not worth to try.
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酒店回复: Hello Hongwei,Thank you for sharing your feedback regarding your recent stay. We sincerely apologize that your experience did not meet your expectations, particularly with the cleanliness and service you encountered. Our team values guest feedback as it highlights areas for improvement. We appreciate your insights and hope to enhance our services for future guests. Thank you for taking the time to share your experience.
3.0分
商务出差
Was all I needed......
The room price was commensurate with the overall condition of the establishment.
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酒店回复: Hello Bruce,Thank you for sharing your feedback regarding your recent stay. We appreciate your perspective on the value of the room relative to the condition of the hotel. Your insights are important to us as they help in our continuous efforts to improve our guest experience. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.
这地方脏得要命，还有蟑螂。房门的刷卡器是用透明胶带粘在门上的。有一面墙和部分天花板上溅着一些可疑的血迹。一个电灯开关竟然能切断整面墙的电源，包括微波炉、冰箱、灯、电视、插座，所有东西都断电了。
一楼不错，二楼需要翻新。地理位置优越，员工礼貌，住宿条件尚可。
This is the dirtiest place I have ever seen. Water in bathroom shut off. Roaches all over inside room
Excellent stay for what should have been a normal
Room was great and bed was surpising one of the best we have slept in, as far as comfort goes. Breakfast was ONLY thing below par here. Only juice of breads was normal white and only condiment was Grape jelly. No Bagels, muffins, etc. Milk, Apple and Orange Juice were only liquids.
Water facets in Tub & Sink terrible shape.
Toilet was not clean.
Bed not made,
Very very nasty cockroach dirty bad stuff bad management I couldn't stay at checkout 5:00 a.m. baby cockroach very small just nasty dirty tables you was nasty dirty food everywhere they just taking money for nothing
Not the cleanest nor safest people to open your room door as your getting ready for bed.
The lobby smelled like smoke. I checked in and went to check the room and it looked like the bathroom had never been cleaned. I let the front desk know and he didn’t say sorry or anything just handed me a new room key. I went to check the new room and there was a live roach in the bath tub. I let the front desk know and again he didn't say anything. I asked for a refund and he did approve the refund. I STRONGLY DISCOURAGE YOU FROM STAYING HERE! We ended up booking a room at the quality inn down the road which was very nice.
This is by far the most rundown hotel pretty much I ever experienced. The room full of dust and toilet it’s way dirty to look at. Seems they don't understand what’s the very basic level of a clean room supposed to be.
Front desk will on phone forever even they see you right in front his face. Donot care. House keeping cleaning like acting not real.
Please stay away as you found right next to this one it’s comfort inn and redroof. Try that as this one not worth to try.
Was all I needed......
The room price was commensurate with the overall condition of the establishment.