Bugs in room. Stains on bed comforters. Hair on pillows. TV poor quality. Mirrors dirty. No hangers. Would not stay again.
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酒店回复: Hello Ben,Thank you for your feedback regarding your recent stay. We sincerely apologize for the issues you encountered with cleanliness and room amenities, as this is not the experience we aim to provide. Your comments will be shared with our team for further review and improvement. We appreciate you bringing this to our attention and hope you find accommodations that meet your expectations in the future.
1.0分
其他
The room was disgusting and looked like it hadn't been cleaned in a year and there were cockroaches.
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酒店回复: Hello Shannon,We appreciate your feedback and take cleanliness very seriously as it is vital for guest satisfaction. Your comments will be shared with the housekeeping team to ensure that our standards are maintained. Thank you for bringing this to our attention, as we strive to provide a comfortable experience for all our guests going forward.
1.0分
其他
Run!!!!
Horrible just absolutely horrible roaches met us at the door. I slept fully clothed didn't even complete our stay
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酒店回复: Hello Michael,We appreciate your feedback and understand how important a clean environment is to our guests. Your comments regarding cleanliness will be forwarded to the appropriate team for their review. We take this matter seriously and aim to maintain high standards for our accommodations. Thank you for bringing your experience to our attention.
1.0分
其他
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Roaches, dust so thick hanging from the ceiling, bathroom mold all over shower curtain, carpet smells and dirty in room and hallway of the property, dirt on the walls in the room it would need 10 coats of paint to cover the filth on the walls, sheets dirty, TV works though...
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酒店回复: Hello gina,Thank you for sharing your feedback. We appreciate your detailed observations regarding cleanliness and maintenance issues. Your insights are valuable and will be shared with the appropriate team to ensure they are addressed appropriately. Please feel free to reach out to management directly for any experiences you feel need further discussion. We hope you consider giving us another chance in the future.
1.0分
家庭亲子
This is the dirtiest place I have ever seen. Water in bathroom shut off. Roaches all over inside room
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酒店回复: Hello Barbara,Thank you for sharing your feedback regarding your recent stay. We take cleanliness very seriously and have procedures in place to maintain a high standard for our guests. Your comments will be forwarded to the appropriate department for their review. We appreciate your insights as they help us improve our services moving forward.
5.0分
其他
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Excellent stay for what should have been a normal
Room was great and bed was surpising one of the best we have slept in, as far as comfort goes. Breakfast was ONLY thing below par here. Only juice of breads was normal white and only condiment was Grape jelly. No Bagels, muffins, etc. Milk, Apple and Orange Juice were only liquids.
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酒店回复: Hello Thomas,Thank you for your feedback regarding your recent stay. We're pleased to hear you enjoyed the comfort of your room and bed. We appreciate your comments about the breakfast options, as guest suggestions are valuable for enhancing our offerings. Your insights will be shared with the appropriate team to help improve the breakfast experience for future guests. We hope to welcome you back on your next visit.
2.0分
其他
Water facets in Tub & Sink terrible shape.
Toilet was not clean.
Bed not made,
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酒店回复: Hello Adelord,Thank you for sharing your feedback regarding your recent stay. We appreciate you highlighting the areas where we can improve, as cleanliness and maintenance of our facilities are crucial to us. Your comments have been noted for our team’s review. We hope to enhance our guest experience moving forward and encourage you to reach out with any additional insights.
1.0分
其他
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Very very nasty cockroach dirty bad stuff bad management I couldn't stay at checkout 5:00 a.m. baby cockroach very small just nasty dirty tables you was nasty dirty food everywhere they just taking money for nothing
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酒店回复: Hello afrah,Thank you for sharing your feedback regarding your recent stay. We take cleanliness and guest comfort seriously, and your comments will be addressed with the appropriate teams to ensure they are reviewed and improved. We appreciate your insights as they help us maintain our standards and enhance the experiences of future guests. We hope you will consider giving us another opportunity in the future.
这地方脏得要命，还有蟑螂。房门的刷卡器是用透明胶带粘在门上的。有一面墙和部分天花板上溅着一些可疑的血迹。一个电灯开关竟然能切断整面墙的电源，包括微波炉、冰箱、灯、电视、插座，所有东西都断电了。
一楼不错，二楼需要翻新。地理位置优越，员工礼貌，住宿条件尚可。
Bugs in room. Stains on bed comforters. Hair on pillows. TV poor quality. Mirrors dirty. No hangers. Would not stay again.
The room was disgusting and looked like it hadn't been cleaned in a year and there were cockroaches.
Run!!!!
Horrible just absolutely horrible roaches met us at the door. I slept fully clothed didn't even complete our stay
Roaches, dust so thick hanging from the ceiling, bathroom mold all over shower curtain, carpet smells and dirty in room and hallway of the property, dirt on the walls in the room it would need 10 coats of paint to cover the filth on the walls, sheets dirty, TV works though...
This is the dirtiest place I have ever seen. Water in bathroom shut off. Roaches all over inside room
Excellent stay for what should have been a normal
Room was great and bed was surpising one of the best we have slept in, as far as comfort goes. Breakfast was ONLY thing below par here. Only juice of breads was normal white and only condiment was Grape jelly. No Bagels, muffins, etc. Milk, Apple and Orange Juice were only liquids.
Water facets in Tub & Sink terrible shape.
Toilet was not clean.
Bed not made,
Very very nasty cockroach dirty bad stuff bad management I couldn't stay at checkout 5:00 a.m. baby cockroach very small just nasty dirty tables you was nasty dirty food everywhere they just taking money for nothing