I was charged on the trip. Com and when I got to the motel all of a sudden the front desk motel clerk was saying she couldn't find my reservation cause I supposedly used a different card when made the reservation online and refused to let me check in
酒店回复: Hi Marianne,We are glad you enjoyed the location, nearby services, and the pool. However, we sincerely apologise for the cleanliness issues, room conditions, and limited breakfast options. Your comments have been shared with our team, and we appreciate you bringing these concerns to our attention. We hope to provide a much better experience on your next visit.
5.0分
其他
原文
翻译提供方：Google
我喜欢这个地方
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酒店回复: Hi Werner,Thank you so much for your perfect 10-star rating! We are delighted to hear that you enjoyed your stay and truly appreciate your kind words. It's always rewarding to know that our guests had a positive experience. your satisfaction is what we strive for every day. We are grateful for your support and can’t wait to welcome you back the next time you’re in the area.
3.0分
家庭亲子
原文
翻译提供方：Google
位置不错，舒适，就是早餐不太好，停车位很少
5.0分
其他
Room was clean staff was helpful and respectful no complaints here definitely will stay again
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酒店回复: Dear Guest,Thank you for your kind feedback! We’re glad to hear your room was clean and that our staff was helpful and respectful during your stay. It’s wonderful to know you had no complaints and plan to visit us again. We look forward to welcoming you back!
2.0分
情侣出游
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The hotel seemed very outdated. I was excited to see vending machines but was disappointed to see them empty. There was an unknown substance (looked kinda like epsom salt) on the bathroom counter in our hotel room. I decided to sleep in rather than getting up for the “breakfast buffet” which turned out to be your standard hotel breakfast. My husband did get breakfast and said it was fine. The experience at the hotel overall was just kind of disappointing.
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酒店回复: Dear Guest,Thank you for sharing your experience. We regret to hear that your stay was disappointing. Your feedback about the outdated amenities, empty vending machines, and the substance in the bathroom has been shared with our team to address immediately. We’re also sorry the breakfast didn’t meet your expectations. Hope to provide a better experience on your next visit.
3.0分
商务出差
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hot tub in the room didnt work. hotel was noisy. beds uncomfortable. breakfast was nonexistent except for waffle, juice and cereal...... but it was safe and the staff was good....get what you pay for?
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酒店回复: Dear Guest,Thank you for taking the time to share your experience. We apologize for the issues with the hot tub, noise, and comfort of the beds. We’re also sorry that the breakfast didn’t meet your expectations. While we’re pleased you found the hotel safe and the staff helpful, we will share your feedback with our team to make improvements. We hope to provide a better stay in the future.
3.0分
其他
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Could be a nice hotel but attention to detail was lacking. Some repair needs were obvious. Breakfast was disappointing. Just enough to say that offered breakfast. My wife screamed when some insect skittered across the door. It was clean.
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad to hear that you found the hotel clean, but we apologize for the issues you experienced with maintenance, breakfast, and the insect. We will share your concerns with our team to ensure necessary improvements are made. We appreciate your input and hope to provide a better experience in the future.
我们住的是带心形按摩浴缸的房间。房间本身还行，但按摩浴缸的六个喷头只有三个能用，这太让人失望了。而且，他们把泳池锁起来了，根本进不去，尽管酒店宣传说他们有能用的热水浴缸。我不会再住这里了。这真的很让我生气，因为这本该是一次浪漫之旅，结果却变成了‘接下来还会出什么问题’的体验。
一家相当陈旧的酒店，早餐的果汁机半坏不工作。员工还行，响应及时。位置不错，就在高速公路旁边，离一个大型购物中心不远。
这已经是第二次遇到这家汽车旅馆的糟心事了。我预订并支付了房间，但他们不让我入住，就因为我把日期搞错了。
I was charged on the trip. Com and when I got to the motel all of a sudden the front desk motel clerk was saying she couldn't find my reservation cause I supposedly used a different card when made the reservation online and refused to let me check in
就价格而言，还不错。地理位置优越，附近有各种服务设施、餐饮和沃尔玛超市。对于一家汽车旅馆来说，泳池很不错，但早餐很差，只有面包、黄油和华夫饼，还有一些果汁和咖啡。清洁度方面有些不足，我们在房间里发现了活的小蟑螂，甚至还有一只死大蟑螂。他们给我们安排的房间没有阳光，味道很闷。
我喜欢这个地方
位置不错，舒适，就是早餐不太好，停车位很少
Room was clean staff was helpful and respectful no complaints here definitely will stay again
The hotel seemed very outdated. I was excited to see vending machines but was disappointed to see them empty. There was an unknown substance (looked kinda like epsom salt) on the bathroom counter in our hotel room. I decided to sleep in rather than getting up for the “breakfast buffet” which turned out to be your standard hotel breakfast. My husband did get breakfast and said it was fine. The experience at the hotel overall was just kind of disappointing.
hot tub in the room didnt work. hotel was noisy. beds uncomfortable. breakfast was nonexistent except for waffle, juice and cereal...... but it was safe and the staff was good....get what you pay for?
Could be a nice hotel but attention to detail was lacking. Some repair needs were obvious. Breakfast was disappointing. Just enough to say that offered breakfast. My wife screamed when some insect skittered across the door. It was clean.