酒店回复: Thank you for your time in submitting this review.Hotel has policy for $100 incidental deposit hold. We are sorry you did not like this policy. This hold is released upon check out as long as guest does not smoke inside the building.We hope you will understand the reason and consider staying again in future.
1.0分
情侣出游
原文
翻译提供方：Google
很脏，不好。
3.0分
商务出差
展开
Both the staff member i encountered were very nice and as helpful as possible
Now about the room,the carpet looked dirty and dingy, the bed was old comfortable enough but not in a mattress encashment which in my opinion makes it suspect, there was a couch in the room but i didnt use it it looked as old and dingy as the carpet, mini fridge worked well kept my drinks cold, new tv, good tv channels bathroom was very clean and in good working order, shower head was older but worked there was no hair dryer glad i brought my own, no snacks in the vending machine, but the drink machine was only 1$ so that was nice, oh and the indoor pool advertised does not exist
展开
酒店回复: Thank you for your time in submitting the feedback.New management just took over the operations and plans to renovate the hotel soon. We hope to see you next time when you come to South Bend.
1.0分
其他
Nothing wrong with the hotel but my car was stolen out of the parking lot. I would stay in a different area.
展开
酒店回复: Thank you for submitting your feedback.We apologize to know your car was stolen but you stated at check out it was located at adjacent hotel parking lot. Our parking lot is well lit and circumstances like this rarely happens. We are glad to know you have enjoyed your stay.
2.0分
家庭亲子
展开
The room had a lot of damage to it and amenities were not available and was not specified beforehand. The complimentary breakfast was a joke, might as well not have included it. Would not recommend this location to any family or friends.
展开
酒店回复: Thank you for your time in submitting your feedback.New Management has just taken over the property operations and plans to upgrade the hotel soon. We hope next time when you plan a trip to South Bend you will consider staying again.
4.0分
朋友出游
展开
Rooms could use some updating (need new and better quality mattresses, furniture and televisions). The free breakfast offered no hot foods as shown by picture in their description. The staff is very good and keep the hotel very clean. The water pressure for the shower was lacking. Vending machines were empty of snacks. I would stay here again.
展开
酒店回复: Thank you for your feedback.Property is under new management recently. Soon property upgrade has been planned. Hope next time when you come for ND home game, you will check us out.
1.0分
其他
NOT SAFE, HORRIBLE STAFF, POOL CLOSED DUE TO UNSANITARY CONDITION, ROOM LINENS ANDCONDITION HORRIBL! WALKED OUT AND GOT ANOTHER HOTEL
展开
酒店回复: Your stay was dated MAY 19,2025. We apologize your stay then was not satisfactory.Hotel is currently under New Management effective Oct. 4, 2025. We have updated the hotel and hope to see you in future so you can have better opinion.Thank you.
5.0分
其他
Convenient location for the night before a Notre Dame game. Affordable pricing, clean facility with a comfortable bed and friendly staff. I’d stay here again.
展开
酒店回复: Thank you for your time in submitting this review. As a new management we are working hard to provide our guests a satisfactory experience.Your feedback is very important to us.We look forward to serving you again when you come to South Bend.
每次来就住这酒店
垃圾房间，脏的一塌糊涂，隔音也很糟糕非常差。酒店里面连个吹风机都没有，酒店早餐更别说了，那叫能吃么！
部分员工态度不友好。
很脏，不好。
Both the staff member i encountered were very nice and as helpful as possible
Now about the room,the carpet looked dirty and dingy, the bed was old comfortable enough but not in a mattress encashment which in my opinion makes it suspect, there was a couch in the room but i didnt use it it looked as old and dingy as the carpet, mini fridge worked well kept my drinks cold, new tv, good tv channels bathroom was very clean and in good working order, shower head was older but worked there was no hair dryer glad i brought my own, no snacks in the vending machine, but the drink machine was only 1$ so that was nice, oh and the indoor pool advertised does not exist
Nothing wrong with the hotel but my car was stolen out of the parking lot. I would stay in a different area.
The room had a lot of damage to it and amenities were not available and was not specified beforehand. The complimentary breakfast was a joke, might as well not have included it. Would not recommend this location to any family or friends.
Rooms could use some updating (need new and better quality mattresses, furniture and televisions). The free breakfast offered no hot foods as shown by picture in their description. The staff is very good and keep the hotel very clean. The water pressure for the shower was lacking. Vending machines were empty of snacks. I would stay here again.
NOT SAFE, HORRIBLE STAFF, POOL CLOSED DUE TO UNSANITARY CONDITION, ROOM LINENS ANDCONDITION HORRIBL! WALKED OUT AND GOT ANOTHER HOTEL
Convenient location for the night before a Notre Dame game. Affordable pricing, clean facility with a comfortable bed and friendly staff. I’d stay here again.