酒店回复: Hello,I want to start by apologizing for the experience you had with us, rest assure here at Microtel we try our best to make sure all of our rooms are clean sanitize and prepped for all guest upon arrival. I will make sure I speak to all employees on making sure they have cleaned the rooms and wipe all mirrors and windows. I hope that we can have you as a guest again in the near future, I would like to let you know that if you choose to give us another try, I assure you that your stay will be taking care. We hope to see you soon.Thank You
酒店回复: Hello Micheal, I apologize our breakfast wasn't the best, but I do rest assure we have a better variety to choose from. I hope that we can make your stay next time is met to your needs. We would love to have you as a guest again.Thank You
酒店回复: Hello Ivan, thank you for bringing these issues to our attention, I will make sure to get these resolved. If you have any future stays in our area please call our hotel and ask to speak to myself ( Shannon). I will make sure your stay will not be a repeat of last time. Thank you again for this review as no matter if they are good or bad all reviews help us better our hotel.
酒店回复: I apologize that your stay wasn't favorable. I'm sorry breakfast wasn't fully stocked at 8am after breakfast rush. Our menu for every Saturday is potatoes, eggs, sausage, and French toast as well as make your own waffles for hot food. We also have yogurt, fresh fruit, oatmeal bars, cereal, oatmeal, bread options and bagels. New management has been working tirelessly to get the hotel back in shape. We hope to see you in the future to see all the new improvements.
酒店回复: Hello Lynn! Thank you for leaving this good review! We figured out the TV situation and will make sure if you stay here again there will be no repeat issues. I hope you have a great week and hope to see you again!
酒店回复: Hello Dianne, thank you for this nice review. I am pleased to hear you enjoyed your stay and hope to see you back for any future stays in our area!
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翻译提供方:Google
我的门锁坏了。我住在一楼,靠近出口。感觉有点不安全。
办理入住的工作人员很友好,我退房时前台的工作人员也很好。我一大早就离开的时候,早餐已经准备好了。
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酒店回复: Hi Lisa:Sorry for your experience. However, mechanical and electronics sometimes go bad, there is no way around that. Did you ask the Front Desk for a different room?, If yes, please let me know the name of the Team Member so we can chase it internally.Also, there is no reason whatsoever, to feel unsafe at my property, there are 39 cameras, recording 24/7. I personally leave my truck open with all my belongings untouched.I hope you would consider us again, and I will make sure you will be happy with your stay.
我们来这里住了一晚,因为要参加附近的一场演唱会。我可以理解在需求量大的地方稍微提价,但这家酒店一晚要价250美元,是平时房价的4倍,简直是抢钱。浴室马桶座圈上有干涸的尿渍,浴帘脏得恶心,台面看起来从来没擦过,地毯上有污渍也没吸尘,窗户的窗帘杆也坏了,房间里唯一的时钟时间闪烁不对,抽屉里还有上次客人留下的垃圾。我强烈建议你自己带肥皂,如果你想洗干净的话,因为他们提供的廉价肥皂根本没用。浴室的灯还有一个感应计时器,大概两分钟就自动关了。我洗了10分钟的澡,不得不把手伸出浴帘外晃了三次,才让灯重新亮起来,不然我就得在黑暗中洗澡了。哦对了,退房时间是中午12点,他们早上8点发短信问我们什么时候退房,这真的有必要吗?房间号302。
很遗憾,我最终没住在这里。虽然网上说这家酒店价格不贵,但我还是希望它的质量不错。到达房间时,地板还没吸尘。房间光线昏暗,我打开窗户,发现长椅上有一些奇怪的污渍,窗户上也积满了灰尘。房间虽然不干净,但香水味很浓。我有哮喘,所以这香水味会诱发哮喘,让我头疼。我的期望值太高了。入住后大约三十分钟,我离开了,并告知了前台。我无意冒犯,但我读到的其他关于这家酒店的评论确实误导了我。我会联系*******要求退款,并且不会再住麦克罗特尔酒店了。
也许下次吧
我猜大家的期望是住进一间感觉以前没人住过的房间……不在于豪华或升级,而在于干净舒适。这种感觉很欠缺,而且早上没有热水,早餐也不尽如人意。前台的Marcus是这次平淡住宿体验中的亮点。也许存在一些问题,但应该沟通一下。祝你下次好运!
在这座城市里,酒店价格相当昂贵,但这家酒店价格更实惠。设施基本,但干净整洁。含早餐,但设施极其简陋。我住的是一楼的房间,只有遮光窗帘,要么拉上窗帘就很暗,要么完全没有隐私。
我们无法使用电视(但这并不重要;我们家里没有电视!);门上的链锁无法使用;淋浴很好;一张大号床被移走了,所以在原来放床的地方有一个很大的开放空间;除了桌椅外没有其他椅子;衣柜空间不错;大堂外的早餐区非常干净,管理得很好;冰箱很好
员工很棒——但地方状况很糟糕。淋浴杆坏了,马桶座圈坏了,灯泡烧坏了,整体感觉像是被忽视了,维护得很糟糕。早上8点,早餐吧除了几块难吃的土豆和干麦片外什么也没有。不过,这里的工作人员非常友好,乐于助人。
很棒的一次旅行
电视坏了。Jan(?Jean)尝试了好几次来解决这个问题。她甚至叫来了维修工,但那时我们已经睡觉了。经理给了我40美元的补偿金。除此之外,这次旅行还不错。Lynn Hankes
价格不贵,所以我没指望这是一家五星级酒店。工作人员很友好,房间虽然有些老旧,但很干净,床也超级舒服。我们外出的时间比在家的时间多,所以这间房间完全符合我们的预期。
我的门锁坏了。我住在一楼,靠近出口。感觉有点不安全。
办理入住的工作人员很友好,我退房时前台的工作人员也很好。我一大早就离开的时候,早餐已经准备好了。
我非常喜欢它。它持续了一周,一切都很棒。我无法向您提供我对早餐的看法的唯一原因是因为我从来没有吃过它。但工作人员非常好。