Staff accidentally gave my room to wrong guest but we didn’t know until I got into room. Did remedy but it to 20 minutes
3.0分
其他
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I’d find another place
The property is in need of a serious update/renovation. It was fine for a night, but we wouldn’t stay again. Not in the best part of town either. The whole area in general, but especially the hotel reaked of pot. Modern day problem, I know, but I personally don't want to smell it. Our towels I’m sure were clean, but they were stained. Just needed some help.
2.0分
其他
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Yikes
Pool was closed, this was the whole reason we picked here. No discount was given. Kids were so disappointed. Room was not clean, dusty, musty, and no lock on the door! A tissue in the peep hole!
3.0分
其他
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Items for consideration
The staff was very nice and helpful. The downside of the stay was that the breakfast provided had some issues with the pancakes and gravy that was provided. Both the pancakes and gravy were sour. We don't know of it was because of the preparation of the batter or that they had spoiled prior to serving. Either way, we could not eat those items, however the rest of the eggs and other items were ok. Additionally, the pool was not available to use and has been under repair since January 2024.
1.0分
商务出差
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The gentleman on duty was extremely polite and kind. He was also very helpful went above and beyond to help me try abs receive a refund because I had a family emergency. This is not a reflection upon him.
There is blatant illicit activities occurring at all hours of the day and night and the room was not very clean and the area did not feel safe but the location is very convenient being directly across the street from the airport.
The refund the gentleman started for me has yet to be finalized. When I called to inquire I was met with a very rude manager who refused to give me their name and told me I had to deal with it.
我们受到了非常友好的接待，并办理了入住手续。因为我们预订的房间还在打扫（我们到得有点早），所以给我们免费升级到了双人间。早餐很棒，所有员工都非常友好有礼。酒店很安静，床也超级舒服。我和我丈夫一人睡一张床，可以尽情舒展身体，舒服地看电视，直到睡觉。
我没有入住我预订的房间，而且泳池也很脏，没有毛巾，甚至连灯都没开，水冷得像冰块一样。前台对一个小女孩很粗鲁，小女孩只是礼貌地问能否在早餐收走前自己拿点吃的，却被告知不行。当时我作为一位母亲，对小女孩说“来吧，亲爱的”，然后赶紧帮她和她弟弟拿了早餐。有时候多花一点点时间去善待他人，这份善意会被永远铭记。所以，与其把食物扔掉，不如让孩子们吃，而不是让他们觉得他们吃他们已经付过钱的食物是一种负担。
泳池坏了。早餐不错。她让我提前入住。
一切都很干净，卧室非常宽敞
舒服的
Staff accidentally gave my room to wrong guest but we didn’t know until I got into room. Did remedy but it to 20 minutes
I’d find another place
The property is in need of a serious update/renovation. It was fine for a night, but we wouldn’t stay again. Not in the best part of town either. The whole area in general, but especially the hotel reaked of pot. Modern day problem, I know, but I personally don't want to smell it. Our towels I’m sure were clean, but they were stained. Just needed some help.
Yikes
Pool was closed, this was the whole reason we picked here. No discount was given. Kids were so disappointed. Room was not clean, dusty, musty, and no lock on the door! A tissue in the peep hole!
Items for consideration
The staff was very nice and helpful. The downside of the stay was that the breakfast provided had some issues with the pancakes and gravy that was provided. Both the pancakes and gravy were sour. We don't know of it was because of the preparation of the batter or that they had spoiled prior to serving. Either way, we could not eat those items, however the rest of the eggs and other items were ok. Additionally, the pool was not available to use and has been under repair since January 2024.
The gentleman on duty was extremely polite and kind. He was also very helpful went above and beyond to help me try abs receive a refund because I had a family emergency. This is not a reflection upon him.
There is blatant illicit activities occurring at all hours of the day and night and the room was not very clean and the area did not feel safe but the location is very convenient being directly across the street from the airport.
The refund the gentleman started for me has yet to be finalized. When I called to inquire I was met with a very rude manager who refused to give me their name and told me I had to deal with it.
I would not recommend staying here.