The room smelled very Misty, coffee pot was broken, tv had no signal, bathroom vent broken. The pack n play that was brought up for our baby was also broken. Pool was freezing and splash pad was broken which was the reason we choose this hotel. Both treadmills in the gym were broken and the water fountain was broken. The breakfast was out on time, fresh and well stocked. Overall very disappointed and conditions were like a motel.

We stayed in room 409 for two nights, but immediately after checking in for our first night, the room had an unbearable smell that we couldn't snuff out with any air freshener. The bathroom also didn't have any exhaust in the ceiling, so really there is no way for any room or bathroom odors to have any means of escape. We had no choice but to stay in the room for our two nights, but it was not fun at all. Not sure if it was just that room, or if others also smell like that.

Disappointed

My stay was not great. I checked in an my comforter had some nasty stain on it. First when I walked in the front lobby it smelt like a seafood boil. In the hallway it didn’t look like the carpet had been vacuumed. I was moved to another room. It was very noisy outside. This is the second time I have been disappointed. This hotel usually is my go to place. I think this will be my last stay. I don’t know if there has been a change in management are what , but it’s not the same. You used to walk in and it smelt clean. The rooms need updating really bad. I will be stay somewhere else from now on. So disappointed.

I thoroughly enjoyed my stay and the most memorable part of my trip was the kind and hospitable positive attitude and assistance that I received from Darryl who was working at the front desk during my departure. I wish more people exemplified Darryl’s amazing customer service and friendly spirit.