Floors throughout the guest rooms area (hallway, our room) were visibly dirty and soiled. The upholstered armchair in our room was significantly dirty, and the fabric on the ottoman was torn.
展开
酒店回复: Thank you for taking the time to complete this survey! We appreciate you choosing our hotel to stay during your recent trip and your feedback is impotent to us. I am so sorry that the room was not up to your standards. we will share it with our housekeeping dept and make immediate improvements for next guests. We hope for an opportunity to properly host you in the future.Sincerely,Jay BhaktaGeneral Manager
5.0分
其他
展开
A great place to stop after a long day on the road. Manny, at the desk, made the check-in easy and gave us good recommendation for dinner. The place is not the Ritz but a clean, comfortable place to sleep. The bed and pillows were very comfortable. The price was right on spot.
1.0分
家庭亲子
We ask for shower towels and also for take the garbage out, do the beds and we didn't got nothing done.
展开
酒店回复: Dear MiguelWe’re truly sorry to hear about your experience. It’s disappointing to know we didn’t meet your expectations, and we apologize for any issues with our accommodations and Services. This is certainly not the experience we strive to provide to our guests and is not typical for us. We value your feedback and will be addressing these concerns immediately with the respective Housekeeping team as we continually improve. We hope to have the chance to earn back your trust in the future. Thank you have a Blessed day.
2.0分
家庭亲子
展开
Perhaps once a nice hotel, this one has been left to fade into history. It is very outdated and sad! The beds are very comfortable with nice clean bedding but the floors around the bed were not at all clean with trash lying unseen behind bed covers. It was fairly unoccupied so it was quiet. The breakfast food looked days old so we declined everything but coffee. The bar has a nice gas fireplace that WE turned on but otherwise cold and uninviting- we finished our beer in the room. Price was good and it is pet friendly- that’s it.
2.0分
其他
The exterior doors did not lock. Ice machine not working. Needs a face lift.
展开
酒店回复: Dear Linda, Thank you for your feedback. We're sorry to hear that your stay with us did not meet your expectations. Please know that we will be addressing these issues as we continue to enhance our guest experiences. we will work on the things you mentions for our next guest. We hope to welcome you back in the future for a better stay.
4.0分
其他
Carpet very damp from steam cleaning same day.
展开
酒店回复: Dear Clifton, Thank you for your feedback. We're sorry to hear that your Room carpet was damp, Yes it was steam clean that day but should have been dry, we will address the issue with Maintenance team and we will make sure next time to inspect room before we rent after steam clean, Thank you again for your comments.
2.0分
其他
展开
Not worth the money!
Not clean, actually dingy. Furniture broken, bed spread had a hole, and the door and walls had scrapes.
Breakfast was not good either. Scrambled eggs were unexplainable.
5.0分
商务出差
Super friendly staff & very clean. COMFY BED
展开
酒店回复: Dear Colin,Thank you for giving us excellent ratings, We are glad that you enjoyed your stay with us and that we met your expectations for your stay. we will share this with our team. Thank you.
3.0分
其他
basic motel - decent room but an old property.
展开
酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
Floors throughout the guest rooms area (hallway, our room) were visibly dirty and soiled. The upholstered armchair in our room was significantly dirty, and the fabric on the ottoman was torn.
A great place to stop after a long day on the road. Manny, at the desk, made the check-in easy and gave us good recommendation for dinner. The place is not the Ritz but a clean, comfortable place to sleep. The bed and pillows were very comfortable. The price was right on spot.
We ask for shower towels and also for take the garbage out, do the beds and we didn't got nothing done.
Perhaps once a nice hotel, this one has been left to fade into history. It is very outdated and sad! The beds are very comfortable with nice clean bedding but the floors around the bed were not at all clean with trash lying unseen behind bed covers. It was fairly unoccupied so it was quiet. The breakfast food looked days old so we declined everything but coffee. The bar has a nice gas fireplace that WE turned on but otherwise cold and uninviting- we finished our beer in the room. Price was good and it is pet friendly- that’s it.
The exterior doors did not lock. Ice machine not working. Needs a face lift.
Carpet very damp from steam cleaning same day.
Not worth the money!
Not clean, actually dingy. Furniture broken, bed spread had a hole, and the door and walls had scrapes.
Breakfast was not good either. Scrambled eggs were unexplainable.
Super friendly staff & very clean. COMFY BED
basic motel - decent room but an old property.
Good location, decent, inexpensive