酒店回复: You will need to contact who you booked thru to get your money back
1.0分
其他
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翻译提供方：Google
我没有在美国租过 Eastman，但在魁北克，你给我指路不好
3.0分
其他
Stay was good, room was clean, but there were roaches in the bathroom and the bathtub was outdated.
1.0分
家庭亲子
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Room was very dirty. Something was smeared on the walls,ceilings, and even on the picture frames on the walls. The room had a very mildew smell when walking into the room.
4.0分
其他
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No complaints concerning the room. The room was clean and comfortable. It looked like it was new. It was all expected it should be.
The only complaint is the breakfast. A hot breakfast was advertised. That raises expectations of something like scrambled eggs, bacon, sausage, biscuits, grits, oatmeal, pancakes or waffles. This is what I’ve had at other hotels. However, there was no hot food ready to serve. I did make my own waffle which was great. The second morning I expected to have another waffle only to discover that the waffle maker was gone. The explanation given was - waffles were only available on Monday and Wednesday. It was Tuesday and no waffles. There was plenty of good coffee. The wheat bread toast I made in place of the waffle was perfect. I will be back and if I want a hot breakfast, I will go to the Huddle House down the road.
3.0分
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Could’ve been better.
Rooms have a bed smell. I had to go buy my own cleaning supplies, the bathtub had rings and didn’t look sanitized. I was also missing items and given the run around when I inquired about them.
4.0分
其他
Other than it needs a little updating and probably take up the carpet in the room it was decent
2.0分
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Says the pool is open april 2st for the season. Its the middle of May its not open. My kids were so disappointed. And there is most definitely not a buffet breakfast. Cereal and toast. Or you can make yourself a waffle. Staff was very nice though
3.0分
家庭亲子
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Hotel is a little older but where we have stayed for years when we visit. Best place in town. Staff is always amazing and very kind.
On this last visit due to booking with ******* we were placed in a smoking room. The staff found us a replacement room for one of the nights but due to being fully booked, we had to take the smoke :(
4.0分
其他
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They didn't have much for breakfast as they had no food delivery they told me. Walmart was right down the road and they could have sent someone to get something to cook up for the $115.00 I paid.
我住在拉瓦尔，之前误以为是在魁北克省伊士曼，所以错误地预订了你们的酒店。因此，我从未使用过你们酒店的服务。请：我非常希望退还155.84美元。最差的情况下，请保留少量罚金，并将剩余款项退还给我……非常感谢您的理解。
我没有在美国租过 Eastman，但在魁北克，你给我指路不好
Stay was good, room was clean, but there were roaches in the bathroom and the bathtub was outdated.
Room was very dirty. Something was smeared on the walls,ceilings, and even on the picture frames on the walls. The room had a very mildew smell when walking into the room.
No complaints concerning the room. The room was clean and comfortable. It looked like it was new. It was all expected it should be.
The only complaint is the breakfast. A hot breakfast was advertised. That raises expectations of something like scrambled eggs, bacon, sausage, biscuits, grits, oatmeal, pancakes or waffles. This is what I’ve had at other hotels. However, there was no hot food ready to serve. I did make my own waffle which was great. The second morning I expected to have another waffle only to discover that the waffle maker was gone. The explanation given was - waffles were only available on Monday and Wednesday. It was Tuesday and no waffles. There was plenty of good coffee. The wheat bread toast I made in place of the waffle was perfect. I will be back and if I want a hot breakfast, I will go to the Huddle House down the road.
Could’ve been better.
Rooms have a bed smell. I had to go buy my own cleaning supplies, the bathtub had rings and didn’t look sanitized. I was also missing items and given the run around when I inquired about them.
Other than it needs a little updating and probably take up the carpet in the room it was decent
Says the pool is open april 2st for the season. Its the middle of May its not open. My kids were so disappointed. And there is most definitely not a buffet breakfast. Cereal and toast. Or you can make yourself a waffle. Staff was very nice though
Hotel is a little older but where we have stayed for years when we visit. Best place in town. Staff is always amazing and very kind.
On this last visit due to booking with ******* we were placed in a smoking room. The staff found us a replacement room for one of the nights but due to being fully booked, we had to take the smoke :(
They didn't have much for breakfast as they had no food delivery they told me. Walmart was right down the road and they could have sent someone to get something to cook up for the $115.00 I paid.