酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback at the Red Roof Inn MacClenny. We are so pleased to hear that you were very satisfied with everything during your stay! It's wonderful that you chose to stay with us again on your return trip. We strive to provide a comfortable and enjoyable experience for all our guests, and it's rewarding to know we succeeded during your visits.Here at Red Roof, we hope to continue to provide great experiences for you. Thank you again for your review. We would love to see you again, should your travels bring you back to our area.Sincerely,PrincessRed Roof ManagementRediResponse Specialist

酒店回复: Dear Jenifer,Thank you for telling us about your recent visit to RED ROOF INN MACCLENNY. I was happy to read that everything was okay with your visit. However, you mentioned that unclean towel and uncleanliness hindered your stay. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

酒店回复: Querido invitado valorado,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en el Red Roof Inn MacClenny. Apreciamos sinceramente sus comentarios y nos alegra saber que encontró su habitación limpia y cómoda y es maravilloso saber que cumplimos con sus expectativas.Gracias por compartir su experiencia con nosotros aquí en Red Roof. Nos encantaría volver a verle pronto, en caso de que sus viajes le traigan de vuelta a nuestra zona.Atentamente,ZinniaGestión del techo rojoEspecialista en RediResponse

酒店回复: Dear Osmary, Thank you for taking the time to write a review regarding your recent stay at the Red Roof Inn MacClenny. We value you as a our guest and welcome your 8/10 score. Your feedback is important to us as we strive to always provide the most comfortable and worthwhile stay to our guests.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back at Red Roof in the future!Sincerely, AprilRed Roof Management RediResponse Specialist

酒店回复: Dear Respected Traveler,Thank you for taking the time to tell us about your experience at the Red Roof Inn MacClenny. We appreciate you taking the time to share your feedback. I'm glad to hear you found the location convenient and the staff friendly. However, I'm very sorry to hear about the condition of the towels in your room. That is certainly not the standard we aim for, and I understand your disappointment. I will address this immediately with our housekeeping team to ensure a higher standard of cleanliness is maintained.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,JannovemRed Roof ManagementRediResponse Specialist

酒店回复: Dear Hotel Guest, Thank you for taking the time to write a review of your stay at the Red Roof Inn MacClenny. I am sincerely sorry to hear about the conditions you experienced during your stay. The presence of hair in the room, along with the pests you encountered, is disheartening and falls far short of our cleanliness standards. Please accept my apologies for the interaction you had with our staff. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Very truly yours,PrincessRed Roof ManagementRediResponse Specialist

酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn MacClenny. We are happy to learn that you found the property to be a nice place. However, we are disappointed to know that your stay was inconvenienced by the state of the soap dispenser. Our sincerest apologies.We aim to provide you with an exceptional experience at Red Roof. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.Sincerely,HannahRed Roof Management RediResponse Specialist

酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn MacClenny. It's wonderful to hear you were pleasantly surprised by your stay! We're so pleased that you found both our staff and your room outstanding. Knowing you tend to be hypercritical makes your zero complaints all the more gratifying. We strive to exceed expectations.We aim to provide you with an exceptional experience at Red Roof. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,HannahRed Roof ManagementRediResponse Specialist