The brunette on day shift was not helpful for checking in a little early. I believe she was the manager. The girl that was helping us asked her if we could go ahead and check in. Stated she had a room available but would not check us in early. Also the room was on the first floor and super loud most of the night. I could hear kids through the walls and frequent door slamming late at night.
5.0分
其他
AC was great. Room was clean and smelled good. Only service dogs allowed. I didn’t look at the pool. Front desk was friendly
2.0分
其他
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I stayed at this same hotel only 2 weeks ago. Same hotel, different room. The room smelled horrible. The room had been smoked in. Obviously a lot and attempts to cover it up were weak at best. The air conditioning smelled musty and dirty. I returned to this hotel because of my great experience just a couple of weeks ago. Very disappointed
3.0分
其他
A wonderful place to stay.
I have not had a bad experience so far at all since staying at any quality inn. The experience is very comforting and peaceful.
3.0分
其他
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Disappointed
The staff person at check in took a little bit to come out of office (appeared to be watching tv). The hotel was fairly clean, towels and wash clothes were a bit dingy and the breakfast was awful and there was no one around to ask for assistance (one pdrson was getting milk out of kitchen for their cereal) kitchen door was wide open. I was glad we did't pay anymore than we did for the room. The simple things make a big diffefence like a smile and "how are you today".
5.0分
商务出差
BEST HOTEL IN PAST 4 MONTHS
THE ROOM WAS CLEANED DAILY, COFFEE ALL DAY, BREAKFAST FAIRLY GOOD, FRONT DESK AMAZING
5.0分
其他
Great stay, very clean. Kids enjoyed stay and great breakfast. Will stay again next year!
5.0分
其他
Staff, cleanliness, breakfast were all superb. Will stay here again.
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酒店回复: We are thrilled to hear that your stay with us was a positive experience. It's always a pleasure to hear that our staff's friendliness and attention to cleanliness have contributed to our guests' satisfaction.Your kind words are a testament to the hard work and dedication of our team. Rest assured, we will continue to strive for excellence in every aspect of our service, ensuring that your future stays with us are just as enjoyable.Once again, thank you for choosing our hotel and for taking the time to share your feedback.
2.0分
家庭亲子
The check in staff was rude and not helpful. Room had bad odor,
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酒店回复: I apologize you did not have a great experience. Thank you for the feedback as it does help us see what areas need improvement. We hope for another chance in the future
3.0分
家庭亲子
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Room smelled old. Didnt seem like it was refreshed before we arrived. There was a dead fly in the bed and A/C did not cool well. Breakfast was good. Housekeeper came in the room without announcement or knocking.
The brunette on day shift was not helpful for checking in a little early. I believe she was the manager. The girl that was helping us asked her if we could go ahead and check in. Stated she had a room available but would not check us in early. Also the room was on the first floor and super loud most of the night. I could hear kids through the walls and frequent door slamming late at night.
AC was great. Room was clean and smelled good. Only service dogs allowed. I didn’t look at the pool. Front desk was friendly
I stayed at this same hotel only 2 weeks ago. Same hotel, different room. The room smelled horrible. The room had been smoked in. Obviously a lot and attempts to cover it up were weak at best. The air conditioning smelled musty and dirty. I returned to this hotel because of my great experience just a couple of weeks ago. Very disappointed
A wonderful place to stay.
I have not had a bad experience so far at all since staying at any quality inn. The experience is very comforting and peaceful.
Disappointed
The staff person at check in took a little bit to come out of office (appeared to be watching tv). The hotel was fairly clean, towels and wash clothes were a bit dingy and the breakfast was awful and there was no one around to ask for assistance (one pdrson was getting milk out of kitchen for their cereal) kitchen door was wide open. I was glad we did't pay anymore than we did for the room. The simple things make a big diffefence like a smile and "how are you today".
BEST HOTEL IN PAST 4 MONTHS
THE ROOM WAS CLEANED DAILY, COFFEE ALL DAY, BREAKFAST FAIRLY GOOD, FRONT DESK AMAZING
Great stay, very clean. Kids enjoyed stay and great breakfast. Will stay again next year!
Staff, cleanliness, breakfast were all superb. Will stay here again.
The check in staff was rude and not helpful. Room had bad odor,
Room smelled old. Didnt seem like it was refreshed before we arrived. There was a dead fly in the bed and A/C did not cool well. Breakfast was good. Housekeeper came in the room without announcement or knocking.