We arrived about 7:00 pm and just spent one night. We left at 6:30 am. Breakfast options were good. The only complaint I have was that the internet connection was non existent.
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酒店回复: Hi Penny, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed the breakfast options and had a pleasant short stay with us. Regarding the internet connection, we understand how important reliable connectivity is, and we regret that it did not meet your expectations during your visit. Please know that while occasional disruptions may occur due to factors beyond our immediate control, our team continuously monitors and maintains the service to ensure the best possible experience for all guests. Your comments are appreciated and help us identify areas where we can further enhance guest satisfaction.
3.0分
其他
Room was clean and bed was comfortable, but property is run down. Carpet in the hallways are nasty.
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酒店回复: Hi Frankie,Thank you for sharing your experience. We're glad to hear your room and bed met expectations. Our maintenance and housekeeping teams have already been directed to address these areas more thoroughly, as we’re working on both upkeep and long-term updates. We truly value your feedback as it helps us prioritize improvements, and we hope to welcome you back to see the progress firsthand.
3.0分
情侣出游
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The hotel is a bit dated. It is, however, clean and well cared for. It's conveniently located right off the highway. The rate is reasonable. It is nothing fancy. If you are on the road and want a clean, quiet place for a good night's sleep and a good breakfast, this place fills the bill. The staff is friendly and attentive.
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酒店回复: Hello Terry,Thank you for sharing your thoughts about your recent stay. We're glad to hear that you found the hotel clean and well cared for, and that our convenient location and friendly staff contributed to a positive experience. We appreciate your feedback regarding the dated aspects of the hotel and will take it into consideration as we plan for future improvements. Your insights are valuable, and we hope to welcome you back in the future for another comfortable stay.
5.0分
其他
I would like to give a special thank you to Mary the lady at the reception deck she went above and beyond to help out. Thanks again mary
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酒店回复: Thank you for sharing your feedback with us. We’re pleased to hear that you had a positive interaction with Mary at our reception. Your kind words will be passed along to her and the team.We appreciate you taking the time to share your experience and hope to welcome you back again soon.
3.0分
情侣出游
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The good: the location is right off I-76, restaurants aren't far away and there's ample parking. Breakfast was on time and a decent spread, wifi worked well, rooms are spacious and cheap. The bad: the hotel has seen better days, noticeable stains and smells in our room, clear wear and tear in common areas. Front desk staff barely spoke and it was clear some guests resided at the hotel and used the back of the property as a gathering place to drink and smoke. Seemed to be a "don't bother us, we won't bother you" vibe, but all in all unexpected. It suited what we needed-a place to sleep for a few hours before getting back on the road-but wouldn't stay again.
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酒店回复: Thank you for sharing your thoughts about your recent stay. We are glad you found the location convenient, with easy access to I-76, nearby restaurants, and ample parking, as well as appreciated the reliable Wi-Fi, spacious rooms, and timely breakfast spread. While you noted that the property shows signs of age, it’s clear that the essentials such as affordability, convenience, and functionality served the purpose of your visit. The “come and go” atmosphere you described often reflects the accessibility of the hotel for road-trippers and travelers who value efficiency over frills, and it’s good to hear it provided what you needed for a night’s rest before continuing your journey.
4.0分
其他
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We stayed one night. Our stay was okay, with no major problems, but there were cleanliness issues: the carpet and some furniture could use a thorough cleaning, and our room didn’t smell fresh. A few updates to the room would greatly improve comfort.
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酒店回复: Thank you for sharing your feedback about your recent stay with us. We are glad to hear that your visit overall went smoothly without major concerns, as providing a comfortable and hassle-free experience is always our goal. While you mentioned areas such as carpet, furniture, and room freshness needing attention, it’s worth noting that the property continues to be well-maintained and regularly cared for by our team. Many guests find our rooms comfortable and functional, and we continuously evaluate updates to ensure a pleasant stay for everyone.
3.0分
其他
Front desk staff not very friendly and slow to respond. Funny smell in room, think heating & cooling unit has dirty filter.
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酒店回复: Hi Wayne,Thank you for your feedback. A prompt and welcoming check-in sets the tone for the entire stay, and we’ll be reviewing service expectations with our team to ensure guests feel taken care of right away. The issue with the HVAC filter is also being addressed through our maintenance. Your comments help us identify where attention is needed, and we hope to have the chance to welcome you back soon with improvements in place.
5.0分
家庭亲子
The hotel is a little outdated. We felt safe enough. The staff was great. The beds super comfortable. Overall 4 stars.
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酒店回复: Hi Heather,Thank you for sharing your experience. It’s great to hear that you felt comfortable and safe during your stay, and we’re especially glad you enjoyed the super comfortable beds and the service provided by our staff. While the hotel may show some signs of age, we’re pleased that the overall experience left you satisfied and that you would rate us highly. Your feedback helps highlight what we’re doing well and where we can improve, and we’re always working to enhance our guests’ comfort. We hope to welcome you again soon for another pleasant stay.
工作人员很友好，早餐也很可口。房间非常干净宽敞。
伟大的
We arrived about 7:00 pm and just spent one night. We left at 6:30 am. Breakfast options were good. The only complaint I have was that the internet connection was non existent.
Room was clean and bed was comfortable, but property is run down. Carpet in the hallways are nasty.
The hotel is a bit dated. It is, however, clean and well cared for. It's conveniently located right off the highway. The rate is reasonable. It is nothing fancy. If you are on the road and want a clean, quiet place for a good night's sleep and a good breakfast, this place fills the bill. The staff is friendly and attentive.
I would like to give a special thank you to Mary the lady at the reception deck she went above and beyond to help out. Thanks again mary
The good: the location is right off I-76, restaurants aren't far away and there's ample parking. Breakfast was on time and a decent spread, wifi worked well, rooms are spacious and cheap. The bad: the hotel has seen better days, noticeable stains and smells in our room, clear wear and tear in common areas. Front desk staff barely spoke and it was clear some guests resided at the hotel and used the back of the property as a gathering place to drink and smoke. Seemed to be a "don't bother us, we won't bother you" vibe, but all in all unexpected. It suited what we needed-a place to sleep for a few hours before getting back on the road-but wouldn't stay again.
We stayed one night. Our stay was okay, with no major problems, but there were cleanliness issues: the carpet and some furniture could use a thorough cleaning, and our room didn’t smell fresh. A few updates to the room would greatly improve comfort.
Front desk staff not very friendly and slow to respond. Funny smell in room, think heating & cooling unit has dirty filter.
The hotel is a little outdated. We felt safe enough. The staff was great. The beds super comfortable. Overall 4 stars.