We were looking for an overnight stay as we traveled between our businesses. This is a convenient, safe place to stay and decently priced. Pillows were great. Breakfast adequate. Will probably stay here again.
酒店回复: Thank you for your feedback and kind words!
4.0分
其他
All was good. Bed clean, room clean. Hot tub was working but could be warmer. Nice family pool area.
酒店回复: Thank you for your feedback
4.0分
其他
Family trip
Breakfast during weekdays was tasteless and poor selection but Saturday's was very good and more choices. Bed was very comfortable!
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Black River Falls I-94.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
5.0分
其他
Would stay again
Everything was as expected and then some. Staff was helpful kind and attentive to our needs
酒店回复: Thank you for your kind words...
5.0分
其他
Excellently run
Everything was perfect, except the bathtub drain in room 238 was too slow.
酒店回复: Thank you for your feedback!
4.0分
情侣出游
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There was an odd smell in the room when you first walk in. You eventually get used to it. Other than this, rooms were clean, hotel was clean and the service was good.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Black River Falls I-94. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
5.0分
情侣出游
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The lady who was front desk manager was EXCELLENT! She was there 12 hours a day, and was detail oriented. She constantly oversaw the property especially the lobby. Good management = happy customers.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Black River Falls I-94. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
3.0分
其他
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The only downside to this property was when we arrive to check in there was nobody at the front desk. There was a sign that press zero for Help, but nobody answered. We waited about 10 or 15 minutes before someone came to the desk.
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酒店回复: Thank you for taking the time to share your feedback with us. I sincerely apologize for the inconvenience you experienced at check-in at the front desk is certainly not the smooth welcome we aim to provide.At the time, our front desk associate was assisting another guest over the phone, which delayed the response and thats why you phone was not answered.We’re evaluating our front desk procedures to ensure that there’s always someone promptly available for arriving guests—whether in person or by phone. Your input helps us improve, and we genuinely appreciate that.We hope to have the opportunity to welcome you back and provide the seamless check-in experience.
5.0分
其他
Stop On Our Trip Through Wisconsin.
Very clean, service was A+, employee were polite and accommodating. Would stay again.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Black River Falls I-94. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
5.0分
家庭亲子
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This place was perfect for our long weekend get away with 4 teenage boys! We rented UTV's across the street and this spot was perfect! The breakfast was delicious, the rooms were very clean, the AC got so cold (perfect for the 90-degree weather). We stayed in room 241 which overlooked the pool. Perfect for you to watch kids if needed. The staff was very accommodating! 10/10 would stay here again!
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酒店回复: Thank you so much for sharing your fantastic experience with us! We’re absolutely delighted to hear that your long weekend getaway with the boys was such a success.It’s especially rewarding to know that room 241—with its pool view—provided just the right setup for keeping an eye on everyone as you enjoyed the UTV rentals across the street. We’re thrilled that you found our breakfast outstanding, appreciated the crisp AC during that 90-degree heat, and experienced the comfort and cleanliness we strive to maintain daily.Your kind words about our accommodating staff made our day—we’ll be sure to pass those compliments along to the team. Comments like yours help reinforce the values we stand by and remind us why we love what we do.We’d be honored to welcome you all back anytime for another getaway—hopefully with even more activities and relaxation in store! Safe travels and see you again soon!
Clean and Convenient
We were looking for an overnight stay as we traveled between our businesses. This is a convenient, safe place to stay and decently priced. Pillows were great. Breakfast adequate. Will probably stay here again.
All was good. Bed clean, room clean. Hot tub was working but could be warmer. Nice family pool area.
Family trip
Breakfast during weekdays was tasteless and poor selection but Saturday's was very good and more choices. Bed was very comfortable!
Would stay again
Everything was as expected and then some. Staff was helpful kind and attentive to our needs
Excellently run
Everything was perfect, except the bathtub drain in room 238 was too slow.
There was an odd smell in the room when you first walk in. You eventually get used to it. Other than this, rooms were clean, hotel was clean and the service was good.
The lady who was front desk manager was EXCELLENT! She was there 12 hours a day, and was detail oriented. She constantly oversaw the property especially the lobby. Good management = happy customers.
The only downside to this property was when we arrive to check in there was nobody at the front desk. There was a sign that press zero for Help, but nobody answered. We waited about 10 or 15 minutes before someone came to the desk.
Stop On Our Trip Through Wisconsin.
Very clean, service was A+, employee were polite and accommodating. Would stay again.
This place was perfect for our long weekend get away with 4 teenage boys! We rented UTV's across the street and this spot was perfect! The breakfast was delicious, the rooms were very clean, the AC got so cold (perfect for the 90-degree weather). We stayed in room 241 which overlooked the pool. Perfect for you to watch kids if needed. The staff was very accommodating! 10/10 would stay here again!