我亲自通知了 Quality Inn 前台小姐，还向她展示了我杀死的其中一只身上附着有蟑螂*囊的蟑螂。整晚都有蟑螂在带灯的小梳妆台上爬来爬去。蟑螂在小冰箱、电视柜和墙上爬来爬去。天花板和墙壁上还有臭虫。
展开
酒店回复: Hello Franklin, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
3.0分
情侣出游
展开
My stay might have been a fluke but we were given a room with a broken bed. Switched rooms and had to stay in a room filled with the smell of cigarettes. No towels were giving to us in the room, and we did not have a shower curtain. The room was not in the greatest shape, but for the money I can’t complain too much.
1.0分
商务出差
展开
The staff was great I had room 102 it took an hour for them to get us into the room because the door lock issues.. I checked out the next day on a two day stay because of the door and still didn’t get a refund… the toilet in the room also wouldn’t flush.. it was just a very bad experience for me I travel for hospice and this is the worst room I have came across
4.0分
其他
展开
The wifi access was lacking. They have wifi but unless your room is right next to the lobby, forget it.
The business next to them, parks semi truck trailers in the road going to the hotel. Hazard potential for sure but that's not the hotel's fault.
5.0分
商务出差
The room is clean and the guys here are really nice. I was lost a AirPods here, they help me find it out. So really grateful for them. A nice place
5.0分
商务出差
展开
The newly appointed manager was above and beyond for our situation when it arrived and she helped to fix the issue and was able to aty on with our stay. 5 STARS, THANK YOU.
1.0分
其他
Very unhappy. They gave up our reservation. Only got 1 of the 2 bedrooms that were paid for and they have not refunded or accommodated in any way.
1.0分
商务出差
展开
Avoid if you need to work
We came to film a race. checked in at 4am because the race ran late. WiFi In room 135 was non existent. I was unable to edit my video without sitting in the lobby. Our room had candy stuck to the floor around the nightstand. The bathroom toilet was broken and never stopped running the water was 1inch from the seat at all times. Won’t be back unfortunately yet the front desk lady was amazing she deserves a better facility..
2.0分
家庭亲子
展开
Not the best experience. Couldn't wait to get out of there. Condition of the room was very poor--everything from stained bedding to ripped carpet, walls that needed fixing, no fan in the bathroom.
2.0分
其他
展开
Do not stay here!!
Hotel is very run down and needs updating. Room was not very clean. Bathroom fixtures were rusted. Walls were peeling. Asked for towels and never received them.
我亲自通知了 Quality Inn 前台小姐，还向她展示了我杀死的其中一只身上附着有蟑螂*囊的蟑螂。整晚都有蟑螂在带灯的小梳妆台上爬来爬去。蟑螂在小冰箱、电视柜和墙上爬来爬去。天花板和墙壁上还有臭虫。
My stay might have been a fluke but we were given a room with a broken bed. Switched rooms and had to stay in a room filled with the smell of cigarettes. No towels were giving to us in the room, and we did not have a shower curtain. The room was not in the greatest shape, but for the money I can’t complain too much.
The staff was great I had room 102 it took an hour for them to get us into the room because the door lock issues.. I checked out the next day on a two day stay because of the door and still didn’t get a refund… the toilet in the room also wouldn’t flush.. it was just a very bad experience for me I travel for hospice and this is the worst room I have came across
The wifi access was lacking. They have wifi but unless your room is right next to the lobby, forget it.
The business next to them, parks semi truck trailers in the road going to the hotel. Hazard potential for sure but that's not the hotel's fault.
The room is clean and the guys here are really nice. I was lost a AirPods here, they help me find it out. So really grateful for them. A nice place
The newly appointed manager was above and beyond for our situation when it arrived and she helped to fix the issue and was able to aty on with our stay. 5 STARS, THANK YOU.
Very unhappy. They gave up our reservation. Only got 1 of the 2 bedrooms that were paid for and they have not refunded or accommodated in any way.
Avoid if you need to work
We came to film a race. checked in at 4am because the race ran late. WiFi In room 135 was non existent. I was unable to edit my video without sitting in the lobby. Our room had candy stuck to the floor around the nightstand. The bathroom toilet was broken and never stopped running the water was 1inch from the seat at all times. Won’t be back unfortunately yet the front desk lady was amazing she deserves a better facility..
Not the best experience. Couldn't wait to get out of there. Condition of the room was very poor--everything from stained bedding to ripped carpet, walls that needed fixing, no fan in the bathroom.
Do not stay here!!
Hotel is very run down and needs updating. Room was not very clean. Bathroom fixtures were rusted. Walls were peeling. Asked for towels and never received them.