酒店回复: Dear Clémence,Thank you for sharing your detailed feedback. We are glad you enjoyed your stay overall and truly appreciate your comments, which help us improve.Best regards,Zlatko IbrahimagićGeneral Manager
酒店回复: Dear Johanna,Thank you for taking the time to share such detailed feedback with us. We are pleased to hear that you enjoyed our restaurant selection, the luggage transfer service, and the helpfulness of our multilingual staff.We are, however, truly sorry to read about the issues you encountered with cleanliness, the room condition, and the missed breakfast box. This does not reflect the level of service we aim to provide. We wish these matters had been reported to us during your stay, as we would have done everything in our power to address them immediately and ensure a more comfortable experience for you.Your comments have been shared with our housekeeping and food & beverage teams so that corrective action can be taken. We sincerely appreciate your constructive remarks, as they help us improve.We hope to have the opportunity to welcome you again and show you the high standard of service that we are known for.Kind regards,Pharos Bayhill Hotel Team
酒店回复: Dear Samuel,Thank you very much for your kind review and for highlighting our breakfast, location, and luggage service. I appreciate your feedback regarding the twin beds — we’ll make sure to pay closer attention to such requests in the future. I’m glad overall you enjoyed your stay with us.Kind regards,Zlatko IbrahimagićGeneral Manager
酒店设施不错,有泳池和餐厅。但地理位置在高处,从港口过来需要爬坡或走楼梯。如果租车的话没问题,但步行会有点麻烦。所有员工都很友善热情。如果不是地理位置的问题,我会给更高的评价。
好酒店。地理位置很中心,但走到酒店会有一小段上坡路。房间干净舒适。服务迅速专业。最棒的一点是酒店提供往返赫瓦尔港的免费行李接送服务,非常方便。自助早餐很棒,不过客房服务餐点不值那个价。总的来说,强烈推荐。
一切都很棒,就是希望床不是两张小床拼在一起的,对情侣来说很不舒服。
整体体验不错。工作人员很友善,设施也都很新。
一切都很棒。
这是一家不错的酒店,虽说三星但够四星标准,公共休息阳台不错,是吃饭、饮酒的好去处。离市区步行不远,开车需要绕道。
酒店位置绝佳,靠近港口和海边。房间很干净。服务也很好。我们在这里住得很愉快。
很棒的住宿体验
酒店位于市区稍高处,距离港口10分钟路程,地理位置优越,坐拥壮丽海景。
酒店服务一流,早餐种类丰富。工作人员热情友好。入住前后均可享用泳池。酒店一楼设有四轮摩托车/踏板车租赁公司,方便您探索岛屿,造访僻静的海滩。
房间宽敞实用,视野开阔的露台更是锦上添花。房间总体干净,除了床上有毛发、毛皮,床垫套上还有一丝血迹。
服务很好,员工大多能说多种语言。酒店位于山顶。缺点是早餐时盘子明显很脏。优点也有一些,但味道很黏。此外,酒店房间(位于一楼)有股潮湿和霉味。床的摆放位置很正常。床垫皱巴巴的,床单没有放在床垫下面,而是直接扔在床上。电视和卫生纸架安装得有点斜,导致卫生纸经常掉到地上。酒店餐厅的食物不错,选择也很多。当然,饮料很贵。水要5欧元。退房那天,酒店承诺如果我们在早餐前离开,可以给我们一份午餐盒。我们没有得到这个承诺。优点是行李是用车送到港口的。到达港口后,我们独自在炎热的天气里拖着沉重的行李爬山,而且路况又高又颠簸。
性价比高的酒店
酒店不错,房间不大,早餐也很棒。地理位置优越,靠近海滩,步行约10分钟即可到达港口。酒店有从港口接送行李的服务,因为这里山路崎岖,如果没有这项服务,我搬行李会很困难。不过需要注意的是:我订的是双人间,他们给我们留了单人床。我要求他们把两张床拼在一起,但他们没有这样做。