Great and friendly staff and very accommodating! Would definitely stay here again! Close to everything as well! Awesome pillows and towels!!
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酒店回复: Hello Bryan,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our friendly staff and the convenient location. It’s great to know that the pillows and towels added to your comfort. We look forward to welcoming you back for another enjoyable stay in the future!
2.0分
情侣出游
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Bed hard as a rock. French fry on floor, we didn't have french fries. Oil on nightstand and oily handprint on headboard. Toilet ran all night, squeaky bathroom door. Clerk was a little gruff, interested more in rules than service or comfort.
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酒店回复: Hello Douglas,Thank you for sharing your feedback. We take cleanliness and guest comfort seriously and appreciate your insights regarding the bed, room condition, and staff interactions. Your experience with our team and amenities will be addressed for future improvements. We hope you had some enjoyable moments during your stay and appreciate you taking the time to inform us about these aspects.
5.0分
家庭亲子
Very pleasant friendly staff on check in, our room was very clean and definitely no old smoke smell! Clean and quiet. Great place to stay and great price!
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酒店回复: Hello Kathy,Thank you for your kind feedback! We're delighted to hear that you enjoyed your stay and appreciated our friendly staff and clean accommodations. It's wonderful to know that you found our hotel to be a great value. We hope to welcome you back for another pleasant experience in the future.
3.0分
其他
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Very clean and quiet. I made this reservation in May and should’ve paid up front when making the reservation. Since it was parents weekend at OSU the raised the price significantly! Now I know.
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酒店回复: Hello Erlynn,Thank you for sharing your experience. We're pleased to hear you found the hotel clean and quiet during your stay. Pricing can vary based on demand, especially during busy events like parents weekend at OSU. We appreciate your understanding and hope your future visits are even more enjoyable. Your insights are valuable to future guests.
总的来说还挺不错的,如果你需要在科瓦利斯找个住处,这里应该可以满足你的需求。
客户服务很一般。我们预订房间后不到5分钟就说明了情况并要求取消,但他们还是拒绝了。房间很贵,而且位置偏僻。
多亏了携程,我们才没有损失所有的钱,但酒店经理看起来真的很小气,也缺乏客户服务礼仪。
住一晚的话,这个酒店很基本。房间价格不错,房间也干净整洁。
老旧. 插头都找不到. 很别扭. 服务也差. 没什么好的. 别影响你们的好心情. 但是地点不错的.
这家酒店的员工服务态度极差。我上班路途遥远,所以有时我会在轮班期间订个房间休息一两天,以缓解通勤的疲劳(我跟他们说过这一点)。结果,就在我休息的时候,前台一个印度人竟然打开了我的房门,在我睡觉的时候打开了灯,问我是否需要“再次”办理入住,因为我已经住了两晚了?我告诉他我在睡觉,擅自闯入我的房间完全不可接受。他说他敲过门,但我什么也没听到。我让他出去,说我马上就下去。结果我还没来得及穿衣服,手机就响个不停,这简直就是骚扰。等我下去解决问题的时候,他们居然要我再付50美元的押金,还是同一个房间。我根本没换房间……简直胡扯。然后我到前台的时候,又遇到一个女的,她态度更恶劣,咄咄逼人,威胁我说如果我不付押金就叫保安把我赶出去。真是粗鲁又不专业。我问她:“你们对所有客人都这样吗?”我经常住酒店,到处都住过。这绝对是我住过最糟糕的酒店。奉劝各位,千万别住这家酒店。
房间干净整洁,离大学校园有点远,但对于住一两晚来说,是个不错的基本住宿选择。
Great and friendly staff and very accommodating! Would definitely stay here again! Close to everything as well! Awesome pillows and towels!!
Bed hard as a rock. French fry on floor, we didn't have french fries. Oil on nightstand and oily handprint on headboard. Toilet ran all night, squeaky bathroom door. Clerk was a little gruff, interested more in rules than service or comfort.
Very pleasant friendly staff on check in, our room was very clean and definitely no old smoke smell! Clean and quiet. Great place to stay and great price!
Very clean and quiet. I made this reservation in May and should’ve paid up front when making the reservation. Since it was parents weekend at OSU the raised the price significantly! Now I know.