Very friendly, helpful staff. Excellent breakfast. Really liked bathroom light switch like a night light.
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酒店回复: Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Event Center and the services we provide.
5.0分
家庭亲子
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We have stayed here multiple times when staying in DM for events. The facility is clean and the staff is very friendly and helpful. The location is very convenient for concerts and downtown activities and is better priced than other options in the area.
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酒店回复: Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Event Center and the services we provide. We are so glad you enjoyed your stay.
5.0分
其他
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Great experience and value
Good breakfast, very clean, great service. Under repairs but looks like they will improve it. Great location near downtown, experience and value
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酒店回复: Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. The hotel is under phases of renovation as we work around busy events. The hotel started replacing the carpets and will have more done by the end of year. Hopefully you can return the next time you're in Des Moines.
4.0分
其他
The staff were friendly and the breakfast was great! Our bathroom door in our room was dirty and the room was clean.
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酒店回复: We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
4.0分
情侣出游
Traveled to Des Moines for the marathon. Liked that it was close to downtown with easy parking! Liked the comfortable bed/pillows.
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酒店回复: Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Event Center and the services we provide. We are so glad you enjoyed your stay.
5.0分
其他
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This a very affordable and convenient location to the downtown Des Moines area. This may be one of only a few downtown hotels that has free parking--very easy to get in and out. All the staff were wonderful. I also really appreciated my cooler that I had left in the fridge was found and waiting for me--thank you so much
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酒店回复: We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
3.0分
其他
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It was okay, the staff were very nice. Breakfast was limited on options. The rooms were alright just a little dated. It looks like they are in the middle of remodeling.
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酒店回复: We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
4.0分
家庭亲子
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Overall good experience with 2 kids. Room smelled musty at first, smell eased once the air conditioner was turned on. Very convenient location for the Casey's Center, walkable restaurants, recreation area (skate park, trail, etc) within a block.
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酒店回复: We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
4.0分
家庭亲子
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Breakfast was good. Staff was great. They are apparently going thru a renovation so it was a little messy. Updates are needed, its run down. Elevator had issues, shampoo & conditioner in shower dispenser empty, and overall not fresh. But we liked the location as we had an event at Caseys center. Once the renovation is finished it will be a great property
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酒店回复: Thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Des Moines.
4.0分
商务出差
The staff was helpful and friendly. The breakfast had a good variety of options. The hotel was older and needing some upkeep.
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酒店回复: We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Very friendly, helpful staff. Excellent breakfast. Really liked bathroom light switch like a night light.
We have stayed here multiple times when staying in DM for events. The facility is clean and the staff is very friendly and helpful. The location is very convenient for concerts and downtown activities and is better priced than other options in the area.
Great experience and value
Good breakfast, very clean, great service. Under repairs but looks like they will improve it. Great location near downtown, experience and value
The staff were friendly and the breakfast was great! Our bathroom door in our room was dirty and the room was clean.
Traveled to Des Moines for the marathon. Liked that it was close to downtown with easy parking! Liked the comfortable bed/pillows.
This a very affordable and convenient location to the downtown Des Moines area. This may be one of only a few downtown hotels that has free parking--very easy to get in and out. All the staff were wonderful. I also really appreciated my cooler that I had left in the fridge was found and waiting for me--thank you so much
It was okay, the staff were very nice. Breakfast was limited on options. The rooms were alright just a little dated. It looks like they are in the middle of remodeling.
Overall good experience with 2 kids. Room smelled musty at first, smell eased once the air conditioner was turned on. Very convenient location for the Casey's Center, walkable restaurants, recreation area (skate park, trail, etc) within a block.
Breakfast was good. Staff was great. They are apparently going thru a renovation so it was a little messy. Updates are needed, its run down. Elevator had issues, shampoo & conditioner in shower dispenser empty, and overall not fresh. But we liked the location as we had an event at Caseys center. Once the renovation is finished it will be a great property
The staff was helpful and friendly. The breakfast had a good variety of options. The hotel was older and needing some upkeep.