酒店回复: I am very sorry that you had a bad experience during your visit to our property. Let me assure you that we take feedback extremely serious and will look into the issues you mentioned. Hope we get another chance to host you again.
酒店回复: Dear Alejandro,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any service or noise concerns during your visit, as well as any disappointment in the amenities that you received. We always want our guests to have the best experience possible, so we will be sure to discuss all of your comments internally and make improvements where necessary. Thank you, and we hope you will consider giving us another chance soon; we're confident that we can impress you.
1.0分
其他
原文
翻译提供方：Google
一场噩梦
非常糟糕，房间非常脏，床单很脏，房间里到处都是蟑螂。
展开
酒店回复: Thank you for your feedback. Sorry to hear that your stay was not satisfactory. We will address these issues with our staff and pest control. Thanks again.
Hotel is advertised breakfast included but is not accurate.
酒店回复: We have grab & go breakfast from 6am to 9am
4.0分
朋友出游
The room was clean. Just a little old fashion.
展开
酒店回复: Thank you for choosing us for your lodging needs and your feedback. Hope to see you again when you're in our area.
1.0分
其他
展开
Moving trip
There was no breakfast available as advertised, which was the primary reason we booked here. No hangers, no ironing board, no iron, no phone chargers, no desk or chair.
展开
酒店回复: Dear Louis,We regret that your recent stay did not meet your expectations. While we do offer grab & go breakfast, we apologize if this was not what you were expecting. Additionally, we will consider your feedback about having chargers on hand for guests. Feedback like this helps us improve, and we appreciate knowing how your stay could have been better. Safe travels, and we hope to have the opportunity to host you in the future.
2.0分
其他
展开
Dirty, sad, and lacking
:( sad. They didn’t have a lot of guests, there weren’t enough towels for every guest, no soap or shampoo was provided, it didn’t look like the carpet was vacuumed recently, there weren’t any trash bins, the linen and towels didn’t look as clean as they could have been, the faucet for the bath was so difficult to start I thought it was broken, and altogether it just ******.
If you can help it go some place else. The listing said complementary breakfast and the staff said they did a few days prior during a phone call but they said they didn’t when we got there.
展开
酒店回复: Thank you for sharing your experience with us. We are disheartened to read that we were unable to meet all of your expectations. What you described is not typical of a stay with us, for our team strives to go above and beyond for our guests. We will be sure to share your feedback with our team for improvement. Please give us another opportunity in the future to show you a perfect stay.
去别处多付钱
“美国最佳价值套房酒店”是我这辈子住过的最脏的地方。我住在另一个州，根本不知道这里会这么糟糕。我几乎不敢来这里，以后再也不会来了。门上没有双锁，第二把锁显然被拆了。床罩和枕套上都有烟头烫过的痕迹，淋浴间里有头发，地毯多处破损，没有早餐——就像在那个难以接近的“办公室”里吃杯面一样，如果你能抓到人的话。停车场里连一辆车都没有，现在我知道为什么了。去别的地方吧！
我一进门就发现房间脏乱不堪。床和枕头上满是污渍，浴室脏兮兮的，马桶也没冲水，里面还残留着垃圾和用了一半的卫生纸。地板上满是脚印，更添凌乱。千万别住这里！
床上没有被子，只有一张床单。我要毯子时，他们说“怎么了？好热啊！”我又要了毛巾，结果他们给我和家人拿的都是脏毛巾。整晚墙上都传来很大的撞击声，把我的宝宝吵醒了哭闹。我非常不满意。
一场噩梦
非常糟糕，房间非常脏，床单很脏，房间里到处都是蟑螂。
我按照提供的地址去了，那里有一座教堂，但没有电话号码。教堂位于*******街，是一座新教堂，大门紧锁。没有酒店！！！！！！！！！！！！！
Hotel is advertised breakfast included but is not accurate.
The room was clean. Just a little old fashion.
Moving trip
There was no breakfast available as advertised, which was the primary reason we booked here. No hangers, no ironing board, no iron, no phone chargers, no desk or chair.
Dirty, sad, and lacking
:( sad. They didn’t have a lot of guests, there weren’t enough towels for every guest, no soap or shampoo was provided, it didn’t look like the carpet was vacuumed recently, there weren’t any trash bins, the linen and towels didn’t look as clean as they could have been, the faucet for the bath was so difficult to start I thought it was broken, and altogether it just ******.
If you can help it go some place else. The listing said complementary breakfast and the staff said they did a few days prior during a phone call but they said they didn’t when we got there.